Sid78

Hello,

Please could you let me know what's the best book for CRM that I can purchase to read?

Sid.

alf5071h

Sid78, there are plenty of CRM resources on the web without having to buy a book; and I doubt that there is any one book which provides a comprehensive view of the subject.

On the web start with:-
UK CAA documents CAP 719 Fundamental Human Factors Concepts and CAP 737 Crew Resource Management (CRM) Training.

Also see:-
CRM More than just Talk, Talk,Talk,Talk.
CRM - the concept and its benefits.
The Evolution of Crew Resource Management Training in Commercial Aviation.

Start by understanding yourself at the centre of the SHELL diagram before moving out to the other resources and interpersonal (team) relationships. How do you think, what are your attitudes, discipline, etc – General Thinking Skills.

Gen refs:-
CRM development group.
Decision Making.

Che Guevara

Sid78

It depends how deep you want to go, as alf5071h mentioned CAP 737 Crew Resource Management (CRM) Training which is a good place to start and it's free on the CAA (UK) website.

I have always thought that Human Factors in Flight by Frank Hawkins gives a fairly good introduction to Human Factors, in addition Human Factors for Pilots by Roger Green et al. or Human Performance and Limitations by Cambell & Bagshaw also give a good insight to our human strengths and weaknesses.

If you are in or will be in CRM develpment, then a good book is Safety at the Sharp End by Rhona Flin et al.

Hope this helps.

Sid78

Thanks for your replies. They were helpful. I've not taken any classes yet but since airlines like CRM, I thought it would be good to have an idea about it before I go for any interview.

BelArgUSA

Aviation Psychology
by Bond, Bryan, Rigney and Warren.
USC - University of Southern California
No ISBN data...

Aviation Psychology
by Stanley N. Roscoe
Iowa State University Press 1986
ISBN - 0-8138-1927-0

The Human Factor in Aircraft Accidents
David Beaty
and other books by same author - excellent

Instructor, classroom, simulators, got "designated" as CRM "Facilitator" by my airline.
I found out CRM classes were somewhat (if not absolutely) worthless.
Generally, a CRM session is from 1400 to 1700 for "siesta time".
Everyone sleeps. Review aircraft accidents, and stupid crew mistakes.
Either, your CRM concepts are natural to you, as pilot crewmember.
Or not at all. Some old fart captains will never get it right.
And some F/Os think CRM gives them the right to object to any task.
By chance I have F/Es ready to hit F/Os with fire axes...
Nowadays - with 2 pilot crews, must be a circus of "democracy".
Is anyone in command in these airplanes...?
xxx
Nowadays, my CRM sessions are just "social gathering" in classrooms.
Real CRM training is done in simulators, during training.
I do CRM with one operating crew, and one observing crew in simulators.
Then give a difficult combination of problems, and see how it is handled.
Make a debriefing afterwards.
And remember, SOPs do not always apply. SOPs do not cover all situations.
Simulator time is cheap. No need for motion or visual.
xxx
If you are asked about CRM at an interview -
Say "great subject, provided CRM concepts are properly discussed in training".
There is no "CRM pills" for sale in pharmacies.
Takes a good pilot and psychologist (combined) to deal with that training.
xxx
When will "airmanship" be a subject of training again...?

Happy contrails

mafemukh

Good News BelArg, airmanship is back, at least according to a major European aircraft manufacturer!! It is described as the collection of both hard and soft skills, ie. technical operating skills + HF/CRM/TEM; we've come full circle, must be time to retire!

Pugilistic Animus

Airmanship is back ---however it has changed immensely since misses Tooey got involved --- because pilots are learning an awful lot of Hooey --- no, I'm not really kidding --- and it's not just pilots it seems to me no one really give a damn what they are doing ---only that it makes them feel special and that they appear important---I frimly believe in human factors and in real CRM,... but not the unearned false self esteem "I'm so important attitude that prevails"

PA