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Anything having to do with TQM has been done forwards and backwards good or bad across aerospace.
READ:
Managerial breakthrough by Juran and Out of The Crisis by Demming. They are the fathers of TQM. Those two books are so fundamentally simple that the dozens of spin off documents, papers, books, and lecture circuits they generated largely overcomplicated TQM in the name of selling books, lectures, and consultant employment.
Cheers. I can tell you the aerospace and defense in the UK Quality management systems lag behind the American equivalent. (I spend 1 week a month, every month working in the UK).
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