Wonder if anybody can assist. I am a CRM facilitator and have recently started combined cockpit/cabin CRM. I have an extensive library of CRM pertinent material and videos but am struggling to find relevent material for cabin. I am looking for info or video's of Air Ontario F28 at Dryden and Saudi 163 at Riyad amongst others.
Also, look at the numerous newsletters produced by UK CHIRP for cabin crew - there's some superb material in there, if well used.
There's not much come out of the Hudson Bay accident yet, but I'm willing to bet that there will be some shining examples of good cabin CRM there once published.