Cabri G2 impossible to buy ?
 

Guys and Gals

Am seriusly looking at purchasing one for training school, however have e mailed the company 3 times over the past week, tried phoning all to no avail.
Anyone in the know about the company or are they not interested in selling helicopters ?
Thinking about it, it would seem to be the norm for the helicopter industry to have shocking customer service or is this a result of Eurocopter being " behind it "
This is a serious enquiry !:ugh:

That can be first hand impression :ouch: agree,
but things are improving :cool:

If you like to buy just one please feel free
to PM me, we have one more available than we need at the moment

NOTE this is not my advertisement - just, helping hand offer:E

H500

I see from your posting history that you also had trouble buying a Schweizer in 2006.

9Aplus, what is your impressions of the machine so far? i don't know it at all and will be interesting

Only positive....
I need to send my son to train on "something"
Cabri G2 is my first choice...
35 G bench tested cockpit
and in real life - EC pilots crash test in Germany, year ago
makes me confident in that way....:ok:
Than rotor system with fair inertia, than Aeroazur floats,
than fair price/performance are
all in favor to that....

Chalmondleigh

Perhaps it is just me ! Yes tried to buy a new Schweizer in 2006 but you wouldnt believe the hassle as I didnt want doors or removeable duals just the dual stubs. Was told that was impossible, then after buying a second hand one was told it was possible,I gave up as i got fed up being lied to.:uhoh:

PM responded....

Gives you that warm feeling, no reply to emails & there you are trying to buy £200.000 machine.
What responce on the phone?
9A I am glad things are Improving , it sounds as if your dealings were not as smooth as you would have hoped? do they want to sell the things, if so give the CUSTOMER the courtesy of a reply.
Sounds like sales want a good kicking & maybe the department head being asked to finding another position, it does not auger well for after sales service:{
And people winge about MD
It does appear that customers come very low on helicopter company's radar, possibly if the government agency's get their act together:E & start demanding value there will be a seed change in thinking, (not holding breath though)

Dear 500e our friend Hughes500 received all necessary info,
including delivery time frame ....

Anything more?!

Please do not hesitate to ask :ok:

PS #22th G2 just delivered to Swiss customer, people at Guimbal are busy ;)

To be fair 9A plus has been great at communication. The sad thing is the factory cant be bothered. I want to go and see and talk to the factory about maintenance, support etc etc before buying one let alone replacing the other 300 ! Makes me wonder what service i will get on spares and support if they are too busy to even have the courtsey of replying to an e mail about purchasing a machine.
Our industry need a good kicking, lots in the industry think they are wonderful when in fact they have no idea about cutomer service or come to that providing a service. All this at a time of recession - unbelievable, and I am a customer with cash to spend :ugh:

Well, operational leasing is right answer for all your possible after sale support concerns :ok:
Just like, we already offered :cool:

Sounds very like Eurocopter
It's probably because you wanted some info on their helicopter which you weren't approved to see as they didn't invite you to purchase one of their helicopters

Running cost
 

Hi Guys,

can somebody give an idea of the running cost, I would love one for our flying school.

Any problems so far from people that operate it?

Thanks

H-M

PM please your e-mail to me, will provide all data.....:ok:

Hughes500

Please check your PMs

S-N

Senior Pilot,
Thanks for not closing the thread !

Nice informative site 9A
I presume you acting as agents?, if so I would be even more annoyed than H500, you are being done a disservice by them not referring the enquiry to you.
quote
.Our industry need a good kicking, lots in the industry think they are wonderful when in fact they have no idea about customer service or come to that providing a service. All this at a time of recession - unbelievable, and I am a customer with cash to spend.:ok:
You on the other hand appear to be pushing the product & following up on an enquiry.
Shame that the manufacturers are so busy? \ uninterested that they don't bother to put an agents Email address on & press forward.

TNX 500e :O

Right....
Good, nice&safe product,
and lot of work to do, all in way to make users and future users happy :E

Hughes500

I hear you visited the factory last week, are you the new UK distributor.........