Once upon a time I received one set of Loop & Blades. All was fine, as I fly fixed-wing and rotary.
Then we were told to renew our 'subscription' online to keep the mags coming. This I duly did, then I started to receive no less than FIVE copies of each!
I thoughtfully took the time to call the Cambridge office to alert them to this - in the interests of economy and saving them money.
Since then, I receive absolutely NOTHING! Diddly squat. What a way to reward someone who likes to read their mag and goes to the trouble to help them to save on costs.
Loop - start listening. THE ONLY 'ISSUES' ARE YOURS! You certainly are NOT getting the correct issues out the the right people in an efficient manner. I've given up even trying to contact you, you make it such a waste of time, money and effort.
Please bare in mind I've been here less than a month and am on BLADES mag only so it will hopefully be pushed into the right direction.
If anyone wants to PM me your details I will double check you receive BLADES.
Obiwan - This issue of BLADES only went into print on thursday so please be bare that in mind. Copies should be going out this week. It's bi-monthly so every 2 months.
Never seen Blades or Loop outside a show/event but... regardless of the publication it does tend to prove you have to make it simple to access.
There is a tendency to want to build up a mailing list [they sell on well I understand] but if it gets in the way of customer satisfaction what is the point?
Mine [whether you like on-line mags or not] is free and easy at the point of supply, no doors, no name rank and number. Still works.
Don't get too excited lads ... I haven't received my November LOOP issue yet ... and I write for them.
December BLADES should be carrying a report of my day spent with the Essex Police ASU at Boreham and flying their role equipped EC135.
A wonderful team up at Cambridge, but their subs department needs an overhaul! Dennis K
PS. I'm working on a story of a 90 year old double DFC guy who was instructing on the Armstrong Whitworth 'Whitley' bomber ... AND he is still instructing! Read all about it!
Now ... now Biggles ... I can go somewhere else to get laughed & chaffed at. But yes, the guy is still flying AND instructing at a busy club. There's hope for me yet!
Ref LOOP ... is there an October issue? I didn't get my standard copy. Info please from anyone. Dennis K
Yes there is an October issue of Loop. I got mine a few weeks ago in the post. The front cover is about the new Diamond DA40 fixed wing. Not a lot that's rotary related this month though, although I enjoyed your editorial about engine failures.
My November issue of Blades arrived this morning, so others should be on the way too. Interesting article about the EC X3, and Dennis K seems to have acquired an attractive co-pilot on page 23