Order to do things post Incident/Accident

[sveno's]

Hi All,

Just wondering if anyone could shed some light on the sequence of events that should be carried out by PIC following and Incident or Accident?. I'm also interested in your ideas regarding the 'first & second call' made by the pilot. What about contacting the unions with regard to their protection provided, especially if blame could be laid on the pilots. What about when your company phone starts ringing of the hook, deciding who to speak to and who to call back later when your more clear, perhaps after a crew debrief so everyone singing of same sheet. Also how to confirm that the person on the line is who they say they are? (Maybe using a call back via a company switchboard to confirm you are actually speaking to chief pilot or Safety Authority). Handling of airport managers/fire departments/police statements/company ground employees. What about ideas of handling media which will buzzing around for the inside story!

Working for a major carrier i recently declared a pan which was purely precautionary and a bit of a non event involving a return to land. However the circus that followed was a little overwhelming!! A guide or idea of which order to do things (especially if doubt exists as to pilot error and with regard to legal protection) would be great!!

Any thoughts??

[captjns]

Given the litigious nature we live a consultation with an aviation attorney may be recommended. Many C/Ps are very happy to throw their charges under the bus. Depending on the nature of your "PAN". Carriers are prone to circle their wagons to protect the image of the carrier.

As a captain, you need to have a group debrief with the entire crew.

A time line of events is a must ASAP to ensure accuracy from the onset of the event until it's ultimate conclusion... The conclusion is usually when you are home in bed after the last phone call from the company.

Utilize your mobile to photograph the effected area of the aircraft and tech log entry that may be brought under scrutiny.

[Denti]

My union issued an event checklist for that sort of thing. Which includes legal counsel and CISM via the union/local IFALPA member association.

I would have thought that major carriers provide inhouse CISM and have standardized event plans that include shielding the crew from outside influences as much as possible as well as providing CISM debriefs first and technical edbriefs some time later as well as a real just and no blame culture.

[Dan Winterland]

IFALPA recommend not speaking to anyone without union representation, so my Union would be top of my list. How this would work in a country like China, I don't know.

[JeroenC]

I've heard that in some countries merely asking for a lawyer may be regarded as acceptance of guilt!!
Denti, what is CISM? I would highly appreciate it if you can send me your checklist. Via PM if need be.

[Denti]

CISM is Critical Incident Stress Management.

The checklist i have is in german, but i can translate it later and send you a PM. Gonna take a day or two probably.

[captjns]

JeroenC says

I've heard that in some countries merely asking for a lawyer may be regarded as acceptance of guilt.

Negative! Union MECs look out for their interests first. They champion the cause of their membership if it is a slam dunk win. That's what the reality is, unfortunately

[sveno's]

Thanks guys, Denti could I please get in on your checklist too via pm. Thanks for taking the time with the translation

[Amadis of Gaul]

So, you're a Captain, but you're asking this on pprune?

[Jwscud]

If it's on the news, after informing the company, first would be call to CinC to tell her I'm OK. Second to the BALPA emergency hotline for advice/cover, especially in Southern Europe.

Denti, I too would appreciate a copy of the checklist.

[piton]

VNV- Dutch ALPA actually have a guide written in English - provided to all members in a little plastic folder to keep in your flight bag.

I could scan it & email it to you if you like.

[JeroenC]

Captjns, can you explain, I don't understand what u mean?

AoG, yes. So? It would be better if people give advise, like most people do, iso moaning. Im guessing you fly or have flown legacy carrier?

[Amadis of Gaul]

I'm not sure what my employer has to do with anything. By the time one makes it to Captain, he should be at least somewhat familiar with his company's emergency procedures, rather than "ask for advice" on pprune.

[JeroenC]

I meant that not all carriers disseminate information properly. Someone puts a fourth stripe on your shirt. You run to pprune to get info. Bad?
At any time in your career and life you can realise you don't know something. Asking is then the solution. Replying "oh you're so silly, don't you know that?" isn't.

[Amadis of Gaul]

I'd run to the guy that put that fourth stripe on my shirt and ask him. Hopefully, the information got disseminated to him.