EWS is type of dog up of the first order. It is an off the shelf solution from SAP and in its current form is unsuitable for front office stores.
Additionally it only runs every 15 mins so if a request for a part is made at 12:01 it doesn't get processed until 12:15. Then if the system says something is not in stock the eng can't have it even if they can see it
The stock can't be issued if it
isn't in stock on the system
because it can't then be shown to be given out.
Also the ordering of parts has been cocked up by the system so they are short.
The upshot of this is that aircraft are being grounded due to ADD's running out of time.
767 dusking has been delayed and 737's are to return to LHR crewed by LGW pilots on schedule K (almost certainly).
IFS are asking for CC volunteers until the shambles is over.