Ryanair passengers are taking the piss
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DaveReidUK
The point I was making but probably not very clearly, was that instead of pre-paying for a piece of hold baggage and joining a long queue at bag drop at the airport, some passengers are taking it plus their cabin bag to the gate and giving it to the gate agent to go in the hold when a call is made to relieve anybody of their bags.
On the several times I have been through STN recently I have never seen any fees collected at the gate. They just take any bags and put a tag on it.
Hence my reference to a loophole that seems to exists.
The point I was making but probably not very clearly, was that instead of pre-paying for a piece of hold baggage and joining a long queue at bag drop at the airport, some passengers are taking it plus their cabin bag to the gate and giving it to the gate agent to go in the hold when a call is made to relieve anybody of their bags.
On the several times I have been through STN recently I have never seen any fees collected at the gate. They just take any bags and put a tag on it.
Hence my reference to a loophole that seems to exists.
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Pretty much the whole thing of cabin baggage, certainly to the volumes we see today, came about when the low cost carriers started charging an excess for checked-in hold luggage.
Reading thru many of these threads one could be led to believe that the only way to travel is by low cost, that all carriers charge for checked-in baggage, but not so ... and reading suggestion that all bags should be carried on board in to the cabin, well!
Just one example, that springs to mind, of when I travelled BHX/AMS/KBP, I had my laptop in case and I had a 25kg suitcase, I couldn't wait to check the suitcase in at BHX and I was quite happy to wait for it on the carousel in KBP.
At BHX it was likely that I went to the bar for a beer and a cigarette, up the escalator etc., on the transit it AMS walk a long distance to the Murphy's Irish Pub for another beer and a cigarette, then de-planing in KBP on a coaching stand and getting on to a packed bus to head off to the terminal, I simply dread the thought of completing such a journey whilst attached to a 25kg suitcase!
Reading thru many of these threads one could be led to believe that the only way to travel is by low cost, that all carriers charge for checked-in baggage, but not so ... and reading suggestion that all bags should be carried on board in to the cabin, well!
Just one example, that springs to mind, of when I travelled BHX/AMS/KBP, I had my laptop in case and I had a 25kg suitcase, I couldn't wait to check the suitcase in at BHX and I was quite happy to wait for it on the carousel in KBP.
At BHX it was likely that I went to the bar for a beer and a cigarette, up the escalator etc., on the transit it AMS walk a long distance to the Murphy's Irish Pub for another beer and a cigarette, then de-planing in KBP on a coaching stand and getting on to a packed bus to head off to the terminal, I simply dread the thought of completing such a journey whilst attached to a 25kg suitcase!
The point I was making but probably not very clearly, was that instead of pre-paying for a piece of hold baggage and joining a long queue at bag drop at the airport, some passengers are taking it plus their cabin bag to the gate and giving it to the gate agent to go in the hold when a call is made to relieve anybody of their bags.
On the several times I have been through STN recently I have never seen any fees collected at the gate. They just take any bags and put a tag on it.
Hence my reference to a loophole that seems to exists.
On the several times I have been through STN recently I have never seen any fees collected at the gate. They just take any bags and put a tag on it.
Hence my reference to a loophole that seems to exists.
I wonder what passengers who try that tactic do on the occasions when they don't get asked to give up their bag - clearly when they get on board it's not going to fit in the overhead ?
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With being in the departure lounge 30 minutes before, boarding commencing perhaps 20 minutes before, with expediting departures a top priority, I can just imagine the delays incurred whilst financially penalising passengers for excess baggage, processing payments in different currencies, credit card payments etc. ... Oh yes, the airline have definitely got their business model right on this one!
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Do gate staff have the facility to collect fees at the gate anyway ? Their priority is getting the flight boarded on time, invariably there is only one staff present anyway.
There used to be a time when everyone walking into the gate area at STN got intercepted by staff eager to relieve people of their excess bags and take fees at the desk but that stopped and got shifted to the gate.
As someone who travels with rucksack only which fits under the seat, annoys me watching the antics on the aircraft trying to fit it all in overhead lockers. Just think how much quicker security process would be with less baggage to process.
Aircraft holds are where suitcases should be, that's why aircraft have them.
There used to be a time when everyone walking into the gate area at STN got intercepted by staff eager to relieve people of their excess bags and take fees at the desk but that stopped and got shifted to the gate.
As someone who travels with rucksack only which fits under the seat, annoys me watching the antics on the aircraft trying to fit it all in overhead lockers. Just think how much quicker security process would be with less baggage to process.
Aircraft holds are where suitcases should be, that's why aircraft have them.
On a couple of occasions, I have been accidentally booked on 'cabin baggage only' and not realised until turning up with trolley case and my usual laptop bag (Usually, if on cabin only, I have a small bag that fits inside my trolley case).
Solution - buy something in the shopping centre that is now the departure lounge and ask for the biggest bag they have (Harrods ones are good!). Laptop bag then goes in the carrier!
Solution - buy something in the shopping centre that is now the departure lounge and ask for the biggest bag they have (Harrods ones are good!). Laptop bag then goes in the carrier!
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When I emigrated from the UK on CX I was allowed 20kg of hold luggage, 7 or 10kg of hand luggage and a laptop bag.
My case weighed some 30kg, I got chatty with the check-in lady letting her know that I was industry staff so that got thru, they never weighed my hand baggage whilst they never specified how many laptops were allowed in one laptop bag ... I had 2 laptops in mine, they weighed a bl00dy ton
My case weighed some 30kg, I got chatty with the check-in lady letting her know that I was industry staff so that got thru, they never weighed my hand baggage whilst they never specified how many laptops were allowed in one laptop bag ... I had 2 laptops in mine, they weighed a bl00dy ton
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The lot of an airline passenger, 'normal pay for yourself class rather than tax-payer paid for your ticket class', is now becoming unbearable. Such simple things as luggage is making the whole affair beyond tolerance. And please don't just say, "obey the rules and all is OK". That is too simplistic. It is a customer service industry and all must make a profit, of course, but the base principles of service should not be neglected. The marketeers will no doubt disagree and the market rules, OK.
Just look down the list of airlines and their cabin bag regs. A couple of cm's here in width, a couple different there in length. A couple of kgs +/- here & there. It is a nightmare and it also occurs where it is the same type a/c, i.e. the same size internally. All baggage shops sell 'cabin size bags', but that is to true unless you take the smallest size. I heard, some years ago, of one lady who travelled from/to EMA. Problem was she went out with a LoCo and returned with BMI. BMI's cabin bag 5cm smaller in one dimension than the LoCo outbound. Bag removed and £25 charged for 'Hold baggage at the desk'. Madness, utter madness. At MAD they had a mettle template at the gate. It had open sides. The pax slipped their wheeled case into the template, but the wheel stick out of the side. The gate agent could not lift it straight out and wanted to charge for hold luggage. The student pax broke the wheels off the case in protest; in front of all the horrified pax. What a -ve advertisement.
Air rage starts on there ground. Why should an easy job be made difficult. By that I mean all the differences, which seem niggly & petty. There is no justification for a couple of m's difference. There is an ICAO standard. Use it. easy jet do, why not everyone else?
Just look down the list of airlines and their cabin bag regs. A couple of cm's here in width, a couple different there in length. A couple of kgs +/- here & there. It is a nightmare and it also occurs where it is the same type a/c, i.e. the same size internally. All baggage shops sell 'cabin size bags', but that is to true unless you take the smallest size. I heard, some years ago, of one lady who travelled from/to EMA. Problem was she went out with a LoCo and returned with BMI. BMI's cabin bag 5cm smaller in one dimension than the LoCo outbound. Bag removed and £25 charged for 'Hold baggage at the desk'. Madness, utter madness. At MAD they had a mettle template at the gate. It had open sides. The pax slipped their wheeled case into the template, but the wheel stick out of the side. The gate agent could not lift it straight out and wanted to charge for hold luggage. The student pax broke the wheels off the case in protest; in front of all the horrified pax. What a -ve advertisement.
Air rage starts on there ground. Why should an easy job be made difficult. By that I mean all the differences, which seem niggly & petty. There is no justification for a couple of m's difference. There is an ICAO standard. Use it. easy jet do, why not everyone else?
