First time on a BA A380
Sorry, Hokulea, missed your question at post 15. No, I'd always go for a pair of seats together - otherwise you will be staring at a stranger through the divider. The cabin crew often serve through the divider so you can keep it open as a couple and be served together, eat together, pass things through etc. Of course, if you plan to sleep throughout it is slightly different but still we always plan to be in side by side seats. It is just one of those BA CW oddities, and they have got the message and are changing the layout.
Thread Starter
Thanks again, everyone, you've all been so helpful.
I've settled on sticking with our current seats, we should be just fine there. Both of us can't wait for the trip and I do promise to post a quick report when we return.
All the best to you all!
I've settled on sticking with our current seats, we should be just fine there. Both of us can't wait for the trip and I do promise to post a quick report when we return.
All the best to you all!
Thread Starter
All,
As promised I will write a brief review for those interested about our experience on this flight. We landed yesterday (only to learn of the sad events in Manchester) and basically, the flight itself was a wonderful experience. I'll post that review in a few days when we're not so jet-lagged.
The one thing that really spoiled the experience was the lack of accessibility help once we were at the gate. We had to stay on board for a long time (probably close to half an hour), delaying the flight crew from leaving because no-one turned up with wheelchairs (we were not alone, there were a few others who had to stay on the plane as well).
The flight attendants were wonderful but pleaded with us to write a letter of complaint. I can understand why. This makes them look bad when it's the fault of the airport because as I understand things, in the UK it's not the airline's responsibility for this (it's the airline's responsibility in the US).
I'm happy to write such a letter. Does anyone happen to know who I should write to, is it BAA or someone else? It's not as if this was a last minute request, I added the request for help when I made the booking several months ago. I know I should have asked the flight attendants, but was pretty knackered after a very long journey and just didn't think of it after I said I'd write a letter.
Many thanks in advance.
As promised I will write a brief review for those interested about our experience on this flight. We landed yesterday (only to learn of the sad events in Manchester) and basically, the flight itself was a wonderful experience. I'll post that review in a few days when we're not so jet-lagged.
The one thing that really spoiled the experience was the lack of accessibility help once we were at the gate. We had to stay on board for a long time (probably close to half an hour), delaying the flight crew from leaving because no-one turned up with wheelchairs (we were not alone, there were a few others who had to stay on the plane as well).
The flight attendants were wonderful but pleaded with us to write a letter of complaint. I can understand why. This makes them look bad when it's the fault of the airport because as I understand things, in the UK it's not the airline's responsibility for this (it's the airline's responsibility in the US).
I'm happy to write such a letter. Does anyone happen to know who I should write to, is it BAA or someone else? It's not as if this was a last minute request, I added the request for help when I made the booking several months ago. I know I should have asked the flight attendants, but was pretty knackered after a very long journey and just didn't think of it after I said I'd write a letter.
Many thanks in advance.
Airport feedback | Heathrow
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The delay may have been down to availability. If you arrived at a peak time you can imagine just how many passengers on multiple wide-bodied aircraft may require assistance just at that moment. Demand may vary quite considerably from day to day. I would imagine that there's an obvious financial constraint on the amount of staff they can employ for this particular task. So, some days (or time of day) will be better than others.
Thread Starter
My apologies. I promised a brief review of the flight and haven't got around to it until now, but a promise is a promise.
Our flight (BA 286, May 22, booked via AA) was fantastic! Firstly, the downside. Both my partner and I are in the TSA Pre programme so thought we could go through security without the usual rigmarole of getting half undressed, but sadly, this was not the case. I had boarding cards issued by American with TSA Pre on them, but apparently if you fly BA from the US, that doesn't count, so we had to return to check in to have no cards issued. Anyway, we got through in the end.
Boarding was easy and the person pushing my partner's wheelchair was allowed on board to help with bags - that was a nice touch and she got a nice tip! There were jet bridges to both decks.
The flight was good and the flight attendants were superb, especially helping my partner with one or two issues. The food was good but the seating arrangement in Club World was an issue on a long flight. It was hard for me to avoid disturbing another passenger in an aisle seat on the odd occasion I had to go to the loo. I think next time I'll certainly look at seat 54A or K. As was mentioned earlier in the thread, I discovered that 50B and J should be avoided, definitely not too private and subject to being disturbed.
The loo at the front on the left was enormous! Even the other was larger than most, and the upper deck was really quiet, it was easy to have a conversation without raising your voice.
As for the seat itself, well, it was comfortable enough but I found it a little cramped when trying to sleep. The AA 772 return flight had a much more comfortable lie-flat seat although the service wasn't in the same league as BA and storage space was almost non-existent. There was access to the aisle, though, even from a window seat which made up for that.
The one big downside was the disability assistance we got from LHR when we landed, which I mentioned in another post. Other than that, we both had an enjoyable and comfortable trip, and I have to say thank you to the flight attendants who were all wonderful!
And my partner adored the whole trip in the UK and Ireland (as did I)! It was nice to get back home for a few weeks for leaisure rather than work.
Our flight (BA 286, May 22, booked via AA) was fantastic! Firstly, the downside. Both my partner and I are in the TSA Pre programme so thought we could go through security without the usual rigmarole of getting half undressed, but sadly, this was not the case. I had boarding cards issued by American with TSA Pre on them, but apparently if you fly BA from the US, that doesn't count, so we had to return to check in to have no cards issued. Anyway, we got through in the end.
Boarding was easy and the person pushing my partner's wheelchair was allowed on board to help with bags - that was a nice touch and she got a nice tip! There were jet bridges to both decks.
The flight was good and the flight attendants were superb, especially helping my partner with one or two issues. The food was good but the seating arrangement in Club World was an issue on a long flight. It was hard for me to avoid disturbing another passenger in an aisle seat on the odd occasion I had to go to the loo. I think next time I'll certainly look at seat 54A or K. As was mentioned earlier in the thread, I discovered that 50B and J should be avoided, definitely not too private and subject to being disturbed.
The loo at the front on the left was enormous! Even the other was larger than most, and the upper deck was really quiet, it was easy to have a conversation without raising your voice.
As for the seat itself, well, it was comfortable enough but I found it a little cramped when trying to sleep. The AA 772 return flight had a much more comfortable lie-flat seat although the service wasn't in the same league as BA and storage space was almost non-existent. There was access to the aisle, though, even from a window seat which made up for that.
The one big downside was the disability assistance we got from LHR when we landed, which I mentioned in another post. Other than that, we both had an enjoyable and comfortable trip, and I have to say thank you to the flight attendants who were all wonderful!
And my partner adored the whole trip in the UK and Ireland (as did I)! It was nice to get back home for a few weeks for leaisure rather than work.
