Costly diversion
Thread Starter
Join Date: Jul 2002
Location: hkg
Posts: 24
Likes: 0
Received 0 Likes
on
0 Posts
Costly diversion
Seems like this could have been handled better...
Hawaiian Airlines plane diverted over blanket row
A Hawaiian Airlines flight from Las Vegas to Honolulu has been diverted because of a row over a blanket.
A passenger had asked for the wrap because he was cold, and was outraged when he was asked to pay $12 (£9.80).
Police said the man, 66, said he "would like to take someone behind the woodshed for this", which the pilot deemed threatening and then ordered the plane be diverted to Los Angeles.
No crime had been committed, police added.
Full article: Hawaiian Airlines plane diverted over blanket row - BBC News
Also see: Hawaii-bound flight diverted after man gets upset over cost of b - Hawaii News Now - KGMB and KHNL
Hawaiian Airlines plane diverted over blanket row
A Hawaiian Airlines flight from Las Vegas to Honolulu has been diverted because of a row over a blanket.
A passenger had asked for the wrap because he was cold, and was outraged when he was asked to pay $12 (£9.80).
Police said the man, 66, said he "would like to take someone behind the woodshed for this", which the pilot deemed threatening and then ordered the plane be diverted to Los Angeles.
No crime had been committed, police added.
Full article: Hawaiian Airlines plane diverted over blanket row - BBC News
Also see: Hawaii-bound flight diverted after man gets upset over cost of b - Hawaii News Now - KGMB and KHNL
1. Chilling the cabin and then charging for blankets is extorsion
2. From the information provided I'd say the aircrew rather over-reacted, but then I wasn't there so I can't be certain.
2. From the information provided I'd say the aircrew rather over-reacted, but then I wasn't there so I can't be certain.
No mention of blanket fees here, either:
Hawaiian Airlines - List of All Fees
A bit of cabin crew private enterprise ?
Hawaiian Airlines - List of All Fees
A bit of cabin crew private enterprise ?
It appears that a 'blanket and pillow' set can be bought at the on-board 'Pau Hana' snack bar - for $10...https://www.hawaiianairlines.com/our...hana-snack-bar .
But what if you only want a blanket for the flight?
Hardly the 'authentic Hawaiian hospitality' of which the airline brags...
But what if you only want a blanket for the flight?
Hardly the 'authentic Hawaiian hospitality' of which the airline brags...
In my view the diversion was a serious matter and as such I'll leave it to the airline to decide if it was in their best interest,
With the latest post of a blanket and pillow set for sale in a published on-board catalog, then I side with the airline insisting that it was not free.
The rest of the story is not equally visible as to who said what to whom and I will be willing to guess if the thread gets moved to JetBlast
meanwhile just the story of this getting out hurts the airline as much as the diversion.
With the latest post of a blanket and pillow set for sale in a published on-board catalog, then I side with the airline insisting that it was not free.
The rest of the story is not equally visible as to who said what to whom and I will be willing to guess if the thread gets moved to JetBlast
meanwhile just the story of this getting out hurts the airline as much as the diversion.
Join Date: Jan 2011
Location: San Jose, CA
Age: 48
Posts: 0
Likes: 0
Received 0 Likes
on
0 Posts
The rest of the story is not equally visible as to who said what to whom
This story, as it was written in the media, would suggest this is more a case of ego first rather than safety first. But then again, the media are not exactly know for their thorough reporting of aviation related stories.
Some reports are saying that the supposedly objectionable sentiments were expressed, not to the crew, but to the airline rep to whom the guy was speaking on the phone.
Join Date: Sep 2016
Location: Siargao Island
Posts: 1,043
Likes: 0
Received 0 Likes
on
0 Posts
Were that me, and were complaint justified, I'd have told the crew that I would write in and complain, I would perhaps leave negative review(s), I wouldn't have insinuated that I wanted to take them behind a wood shed and beat the cr@p out of them!
Join Date: Oct 2016
Location: Taipei
Posts: 6
Likes: 0
Received 0 Likes
on
0 Posts
$100 per checked bag.
$35 per carry on.
Food and bev onboard is costly.
So I was a passenger going to Detroit one evening.
Arriving at the gate, the crew obviously shut down the APU before the EPU was plugged in..
and the cabin went dark.
Someone yelled "turn on the lights".
Without missing a beat, someone else screamed "That'll be $10" !!
