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Passengers & SLF (Self Loading Freight) If you are regularly a passenger on any airline then why not post your questions here?


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Old 27th Sep 2011, 11:06   #1 (permalink)
 
Join Date: Sep 2006
Location: OM
Posts: 1,847
FlyBe change of ticket...????

Mrs Glf, had booked with FlyBe from UK to France, for a weeks break in a few days tiime.

Now has a bad case of flu, and is trying to reschedule.

I have only managed to find a £1 per min phone line, and from UAE is rather a joke...

The web site does not have any suggestions as far as I can see, to assist passengers, in this regard.

She can gt a sick note from a "walk-in" (what ever that is), and hopes that FlyBE consider this an ACT of GOD, unless acts of god only work to the companies benefit.

My question, is there any FLYBE staff on PP, and can they suggest a direct comms method.

a PM would be perfect....I do live in hope......

best regards from sandy bottom.

glf
Gulfstreamaviator is offline   Reply
Old 27th Sep 2011, 11:33   #2 (permalink)
 
Join Date: Feb 2001
Location: Cape Town RSA/anywhere they'll have me
Age: 59
Posts: 1,823
+44 1392 268529 - from their website. It's a normal geographic (Exeter) number.
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Old 27th Sep 2011, 11:37   #3 (permalink)
 
Join Date: Jul 2006
Location: MAN
Age: 44
Posts: 133
Direct Numbers

SAYNOTO0870.COM - Non-Geographical Alternative Telephone Numbers

Gives a few actual geographic numbers, but, I'm not certain
how helpful they will be...

To be honest I've found their Customer services to be one of
the most frustrating experiences around, and, I include Easy and
BA in that!

Unfortunately I'm one of the regular victims of the cancelled (sorry DELAYED) 15:45 SOU-MAN
route, then magically NOT cancel it but put everyone on the 15:45 and 16:30 on the same plane.
But.... the 15:45 isn't cancelled, no no just delayed.....

AArghh........... Can't even vote with feet!!!!!!!!

Good luck, you'll need it!

Regards

DaveA

Last edited by Diver_Dave; 27th Sep 2011 at 12:50. Reason: Clarity....
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Old 27th Sep 2011, 11:43   #4 (permalink)
Scourge of Bad Airline Management!
 
Join Date: Jul 2000
Location: Global Nomad
Age: 44
Posts: 841
Had the same experience - also from the UAE. GSA, prepare for a loooooooooong hold. I gave up in the end and emailed.

TA
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