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I used to love flying. Once at the airport I would relax as the airline took over responsibility for getting me to my destination, and it's staff looked after my every need.
Now I find stress levels rise as I approach the airport. Will I have been bumped? Am I confident my hand baggage fits the gauge for this particular airline? Is my hold baggage within limits? I must remember to pull out the liquids, laptop and other electrical items for security, and are my pockets empty? Will I have a confrontation at the gate because my hand baggage which has been flown many times with this airline is now considered too large by the sub contracted ground staff? If there's a cancellation can I get rebooked today or will it have to be tomorrow or worse? Will I arrive in time to catch my second onward flight (I've left a six hour window, is that enough?). And so on.
And that's all before I climb on board and have to deal with the conscripted sales people who are really there for my comfort but primarily my safety (!)
For those of us who have enjoyed and happily paid for full service in the past, the present is a nightmare.
Last edited by Haven't a clue; 2nd Oct 2010 at 10:41.
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