Beware the Qantas Cash Card

[LexAir]

I post this as a warning to anyone thinking of activating and using their new Qantas Cash Card.
Qantas have been issuing Qantas Cash Cards to eligible frequent flyer members and when I got mine in the mail I read the blurb and thought this looks pretty good. You can load it with up to nine different foreign currencies and also Aussie dollars. Just the thing I thought, as I was planning an overseas trip.
So, I activate my card, load it with euros and off I jet to Europe. All goes well until yesterday when the card just stops working (embarrassing when you try to pay for a meal you have just consumed). No money, no nothing and no explanation from Qantas Cash. Must be a computer glitch thinks I. An expensive phone call to the Qantas Cash call centre (the 13 number does not work overseas) politely informs me that my card has been cancelled and my money is consequently not available. Why? Because my trip to Europe has earned me lots of frequent flyer points and (lucky me) my status has been upgraded and as a consequence a new card has been issued to me which needs to be activated. Where is the new card? In Australia! Where am I? In Italy!
Qantas Cash flatly refuse to reactivate my card with all the funds on it.
The moral is: do not use a Qantas Cash card if you are going to earn Qantas points whilst you travel which will get you an upgraded frequent flyer status. Qantas will take away your money as an added bonus!

[Roller Merlin]

After reading the blurb on fees fees and more fees, the card went straight into the big out-tray......in bits of course.

Just another way to extract more money from travellers.

[T28D]

Me too, the scissors did a good job on it !!!!


Qantas F Flyer are tossers


Now I fly MAS or SQ fed up with crappy service and bureaucratic B S

[SLFAussie]

The one I was issued with came with a PIN of 0000. Call centre people were bemused when I said that there was no way that I would use a card with that PIN. I was subsequently sent a new one with a far more random PIN, although the original card still seems to be active (it underwent the scissors treatment PDQ).

[KRviator]

Since when do frequent flyer points give you a status upgrade?

[VH-XXX]

That's what happens when a non-financial institution (non bank) tries to become one!

I was skeptical, but the idea of no conversion / usage fees is certainly attractive plus the Frequent Flyer points are a bonus.

I enjoy my FF points, but admit that they cost me a lot to accrue in Credit Card fees. I did my whole Honeymoon on FF's all over the US for over a month.

[Ex FSO GRIFFO]

Re..."I did my whole Honeymoon..."

Just the 'one' of you..??

So, wot does 'xxx' stand for..??

Just kidding..... Couldn't resist.....

[VH-XXX]

It's been pointed out on here many times before that XXX doesn't stand for three kisses....

Yes, it was with my beautiful wife.