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Aussie Businessmen set to sue Etihad

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Aussie Businessmen set to sue Etihad

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Old 6th Jun 2007, 09:22
  #21 (permalink)  
Sinbad1
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Devil Hotel drinking

Dear AirNoServicesAustralia,

G' Day, I also used to live in the UAE and believe me I am in total agreement with you. As far as the Moroccan girls goes I like them very much. I have flown with them many times and find them to be very pleasant and polite (Mustafa Rex may have another opinion but that's another matter). Every person is entitled to his own opinion. In fact most of the cabin crew at EY are really nice but unfortunately the lack of training and experience shows. Also with your point about arresting people for drinking alcohol on board a flight over international waters, I was referring to your comment to the moderator asking him for advice. I was merely responding that there is better advice available than from the moderator. However, the point you made is quite correct and I couldn't agree with you more. If an airline serves alcohol then they have no right to then arrest people for drinking it.

As for the law in the UAE with regards to people drinking in the hotels, yes you are absolutely correct. You can drink as much as you like but don't get caught on the road drunk, and this is hypocrisy in the law is what really kills me. Believe me I was earning a substantial amount of money but eventually I came to the decision where money verses life style and then I left the region. By the way, alcohol was not the reason for my leaving the UAE.

A lot of people think this is a tax free haven - think again and look around how much you are paying in various fees, the way they increase rent on a whim, etc. The place is rip off. They also treat many in a very inhumane way.
With regards to the Aussi guys, I think EY shot themselves in the foot. I agree bad behaviour is ugly but I think EY needs to revise its procedure and introduce new training in how to handle such matters. I think the airline has tremendous potential with almost a brand new fleet, very good flight crew and still learning cabin crew but let's not forget they are still a very young airline.
Safe and happy flying to all
 
Old 6th Jun 2007, 09:56
  #22 (permalink)  
 
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Sindbad,
Sorry to hear that you left, we are still suffering the consequences of poor management and no matter what airplanes this airline gets, it is not managed properly it will never make it.
And you are right about the tax free haven, it ain't, and it's more like sticky tapes for flies, once you are here it's plain hard to leave with children in school etc....
Standalone, don't worry I wasn't talking about you.
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Old 6th Jun 2007, 09:57
  #23 (permalink)  
 
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Thread creep
Anyone who knows me would know that I am partial to a drink or 12 but I think the days of booze on jets is long gone. I have flown Royal Brunei Airlines from BNE to DXB and back a couple of times, no shakes no pink elephants and my kids & I had a pleasant flight.
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Old 6th Jun 2007, 10:06
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Funky I can see your point but I love a glass of wine with my meal, and maybe a shot of something a little stronger with my movie. I would hope that people would be able to have those things without breaking the law, and leaving themselves open to arrest on arrival in the UAE. Whether the authorities would only arrest you if you have been behaving badly as well is beside the point.
The point is as per the precedent set by this case, if I drink on an Etihad flight without a liquor permit I am breaking the law and could be locked up in prison on arrival in Abu Dhabi. That is enough to scare off most people from the West from flying Etihad again.

Just ignore me literally please!!!
Standalone, your wish is my command, consider yourself ignored.
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Old 6th Jun 2007, 10:20
  #25 (permalink)  
 
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Sorry Sandblasted, just confirm by saying that drinking is tolerated by the police, that what you are really saying is that yes, unless you have a liquor license then you are breaking the law by drinking on an Etihad flight, even if you stop drinking before entering UAE territory. If so this needs to be shouted from the loudest roof top in Oz and every other country in the world where drinking alcohol is a choice every adult can make, not something you have to apply to a government to be allowed to do. People need to be warned that by accepting the in flight hospitality on offer they are leaving themselves open to conviction on arrival in Abu Dhabi.

We have established already over and over again that these guys probably were way out of line and for that should have been charged. The issue here is why were they charged with drinking alcohol and using prescription sleeping pills when they were served the alcohol by the airline and they legally purchased and used the pills as per the laws of the country they were bought in.

And sorry could you confirm that you would be drug tested in the same situation in Singapore and you would be locked up for longer than 6 weeks for a positive trace of a prescription sleeping pill taken legally. I don't think so!
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Old 6th Jun 2007, 10:22
  #26 (permalink)  
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Wink Thank you

Mustapha Rex,

Thank you but believe me I am not sorry one little bit, I could not stand the place any more. I do feel very sympathetic for those who have family commitments in the UAE and do not have much room to manoeuvre. God Bless and not Dog bless...

Once again you are very correct, the downfall of every company or an Airline is poor management.
 
Old 6th Jun 2007, 10:26
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Simbad,
I wasn't disagreeing with the discussion, was just given my opinion about some unruled behavior, but some people get annoyed so easily, never mind.

Have safe flights you too
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Old 6th Jun 2007, 11:02
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The problem here, as rightly pointed on most posts, is the immaturity of the crew, the lack of responsible individuals to act on behalf of EY at every stage of the process.

Whether pilots fill reports or not, whoever is on the receiving end of the R/T requesting for police assistance should inform the corporate authority of such cases and in any respectable airline they decide on behalf of the organisation what action to take.

This incident shows again how poorly managed EY is, by letting abu dhabi only too happy police force take action against these passengers, they have allowed another entity to manage their image and PR, a nono in Marketing.

EY will not be hearing the end of this and might as well close their route to SYD, the flack is coming and it is going to be hard and thick.
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Old 6th Jun 2007, 11:32
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Why oh why do you guys have a problem accepting the fact that these guys were drunk and diorderly onboard the aircraft?

The fact that some so called professional pilots can even consider defending these drunken wa@@@rs amazes me!...

Mustapha continues in his usual EY bashing mode....pathetic
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Old 6th Jun 2007, 13:08
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Firblogs, and I hope that this handle is not referring to your personal hairy undercarriage, you are missing the point.

I am not excusing the behaviour of the passengers, not at all.

What I am trying to address is the lack of maturity of the crew, their poor training and the consequences thereof.

Now if you can't read this, I think you have a problem.

Ciao!
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Old 6th Jun 2007, 13:11
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If they were unruly, then charge them as such. Why bring the intoxication side into it at all? Serving alcohol on a flight and then charging someone for consuming it smacks of the hypocrisy rife in the region. If you wanna play ball on the international court, you better be trained and ready to deal with a few players who play by international rules. If they break the rules, then get them for their misdemeanours, not for what you served them.
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Old 6th Jun 2007, 13:27
  #32 (permalink)  
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Singapore.

If you are on prescription drugs and can show the prescription, (usually repeated by the pharmacist on the packet/bottle etc. with the prescribing doctors name and registered number), then you will have no problems in Singapore, only if you are carrying a commercial quantity of prescription drugs without a prescription would you expect trouble.
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Old 6th Jun 2007, 14:17
  #33 (permalink)  
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Wink Set Rules


I think we all agree if anybody is going to compete in the Olympics you need to be an Olympic standard, likewise if an airline like EY wants to maintain an international standard with an image of excellence they need to have an international and very good standard of management team. The point of confusion here is the misunderstanding by some towards others when they become critical of the management. The way I read it is this - Nobody defended any wan......kers here and I think the majority are in agreement with regards to the alleged misbehaviour and the drunk act which those guys may have displayed in the Diamond cabin. As someone has rightly pointed out, if you see someone had one drink too many then you do not keep providing him or her with more drink, and as someone has also rightly pointed out this shows lack of experience, maturity and poor management and, if I may add, poor training as well.
The discussion was mainly focused not on defending those Aussi guys but around the handling procedures of the incident which arose from no or lack of correct approach/training which springs back to the root cause which is the airline management. Additionally when the pilot had called for the police he may have followed what had been laid down before him by the airline or acted upon advice he may have been given over the R/T.
Finally I think, like some of the guys rightly pointed out, EY needs to revise or introduce a correct procedure of handling such matter with careful consideration to their future reputation not being harmed by involving those Abu dh...abi pol..ice pack of idiots whose education level don't exceed beyond primary school education.
The final word is the discussion on this forum has already moved from those 3 guys to the airline's handling of this incident. It would be nice NOT to view criticism of the management as criticising the whole of the EY staff or as EY bashing.
This alcohol serving business is quite a serious matter. I remember one American guy had a dispute with one of the police at Abu Dhabi airport. The officer smelled alcohol on his breath and as a consequence they locked him up for 2 days. Turning a blind eye to the problem doesn't solve the problem. A lot of westerners in the UAE are actually tourists. Where will it stop? I think EY and the Abu Dhabi government (and EK too for that matter) need to make clear rules and regulations as to exactly what is and is not allowed for muslims and non muslims (ie with regards to both the serving and/or consumption of alcohol on board flights into the UAE). They must also curb their hypocrisy and not serve alcohol in their hotels and then arrest people who have been drinking when they come out.

Safe and happy flying to all
 
Old 6th Jun 2007, 14:40
  #34 (permalink)  
 
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Firbolgs (what sort of name is that by the way??), if you actually read all the posts properly you would see noone has defended these plonkers. Ok they were arrogant, ok they were drunk, ok they acted badly. I think we all agree that the book should be thrown at them for those crimes. BUT!!!! How can an airline serve alcohol and then have the police charge those same people for consuming that alcohol. How can you charge a person with taking a drug that they legally purchased and used at their point of departure.

These are the questions that I have asked, and not once did I defend these guys.

As far as sandblasted goes, other than rumours here and there there has been no official report that these guys had anything other than prescription sedatives in their possession and the same in their system. The whole cocaine and hashish positive tests report was blown out of the water quick smart. And think about it Sandblasted, if they were carrying anything more on them, do you really think they would be out of the country now. No they would be serving 4 years in jail like that poor guy who bought in .0001 grams of Hash amongst his pocket lint he had forgotten about, whilst those Emirati animals who gang raped the hostie get 12 months, and that Egyptian monster who murdered his wife with a rubber pipe gets 18 months. Now that is hypocricy guys!

Off for a licensed beer!
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Old 6th Jun 2007, 14:52
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Devil

Just make sure you take your (liquor) license with you.
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Old 6th Jun 2007, 15:37
  #36 (permalink)  
 
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I never thought I'd agree with him, but ANUS Australia's LAST post was right!
For those that missed it, my post on the other thread that was closed (for no GOOD reason 4 HP!) stated the FACTS as given to me by a crew member on the said flight.
I agree that trying to prosecute these guys for drinking without a liquor permit was sheer stupidity, and they should have been done for the multitude of other offences comitted (no least waving ones knob in an FA's face - sorry to be crude!).
But I'll tell you what p1sses me off more than anything about this case, is the fact that these w*****s know full well what they did was bang out of order and that they are currently the luckiest gits on the planet (basically because likely a little 'Jingley' cocked up the urine samples and the hot shot lawyers got them out on a technicality), yet still they are allowing their low life scum of a lawyer to spout and spin this story to the Aussie gutter press and now they have the audacity to try and sue the airline.....
Lay low you bunch of thicko's, shut your traps and thank your lucky stars!
If you can't do that, I urge you, in fact I'll pay for it myself for you guys to go and fly on American carrier and behave the same way in US airspace....I promise you you'll not see the light of day for years!
As an aside, Mr Australia (as you keep going on about it), don't you think its strange how EK alone transports around 20 million people a year through the UAE, the vast majority of which would have had a drink on board (only 18% of EK's pax are Arab), yet this is the first time this subject has raised its ugly head?
Basically, don't worry yourself about the liquor permit issue. If you behave, don't swear at, threaten or wave your wedding tackle at the crew, then you have absolutely nothing to worry about and neither does anyone else.
Remember, its illegal to be drunk in an aircraft under international law, regardless of country and origin of the carrier, and you can be arrested and prosecuted as such!
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Old 6th Jun 2007, 15:39
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Who charged them with consuming alcohol without a license? The police or EY?

Disurptive passengers are issued warnings with the final warning being met at the aircraft by the police and then handled by the police.

Once it is in the hands of the police we all can see to what extreme it can go to.

EY has as much control over the AUH police as BA has over the UK police.
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Old 6th Jun 2007, 15:45
  #38 (permalink)  
 
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Just speaks of the quality management this company has, all focused on being the best without allocating the ressources to meet their objectives.

I was at the airport when this happened, it was appalling and a poor reflection on Etihad, regardless of what the passengers did.

When you have unqualified people who are placed there on the basis of their wasta, you will get nothing more than this abysmal service.

Etihad needs to think forward, the influx of new crew from GF is going to solve the numbers issue but not the quality of the service which on the contrary will suffer.

As long as crew are managed by operations this problem will remain and unlike EK or QR, EY will never be able to dominate the business in any shape or form until it understands this principle clearly.

Hail to Mr. Clark!
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Old 6th Jun 2007, 15:58
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Oblaspop agreed all the way, must add though that if your name has any Arab cognitive syllables you probably run the risk of paying a prolonged visit to Guantanamo in the carribean under the hospices of the patriot act.
However EY needs to review the maturity of its service approach, this is the element that differentiates EY from EK, and although EK carry as many passengers, crew are trained to proactively avoid such situations and not allow them to forment.
My experience is that some of the crew have an ambivalent position in regards to alcohol service on board and this can generate quite a stir in premium cabins. (Is this a GF heritage)

This is reflected in the warm champagne served to these passengers and this is wholly unacceptable as a standard.
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Old 6th Jun 2007, 16:25
  #40 (permalink)  
 
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Oblaaspop, farely true statements but you don't have to flash the tackle to get the attention of the police on arrival. Lets say you have a few beers, get to imigration and get hassled about your visa, you are tired and get a bit theatrical.."is that alcohol I smell sir? come with me..." Or you collect your bags and your "Fragile" package is crushed and the other bags missing,you start complaining and off you go for an alcohol test, two days in the slammer. It doesn't take much, residents here know that, I don't drink and drive, it is to easy to be sitting at the lights and have some idiot hit you from behind. What will the police do when they smell the one beer on your breath.... in the slammer. We know this and adjust accordingly, its a fact of desert life, but the ice cream licking public arriving on vacation don't.

It is hypocricy as ANUS OZ says, but I guess I would rather live with hypocricy and be able to have a beer here than not at all. Unfortunately it is the punters that will get in a jam. Perhaps some industries and cultures will never make a perfect match.
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