FT interview CEO United. The crucial difference
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If I was United Airlines, I'd be telling Mr Dao to GFH. There are Federal laws that cater for the repositioning of crew regardless of the 'contract of carriage' that if any of you 'he had a right to keep his seat' brigade bothered to read, you'd see that as a passenger you basically have no rights at all.
His behaviour was disgraceful, childish and embarrassing. And the US is a police state is it? Grow up, it's one of the most relaxed places I've been to despite all of the security challenges they've had to deal with over the past 15 years.
His behaviour was disgraceful, childish and embarrassing. And the US is a police state is it? Grow up, it's one of the most relaxed places I've been to despite all of the security challenges they've had to deal with over the past 15 years.
Last edited by The name is Porter; 15th Apr 2017 at 15:36.
Ralph Nader Explains Why United Airlines Has "Total Unbridled Discretion to Throw You Off a Plane"
The internet lawyers say say otherwise. Fine. Even if United was wrong under contract law you don't have the legal right to force the non-compliant party to uphold their promises in contract (by in this case refusing to leave their airplane), you sue them. Dr. Dao should have called Ralph Nader instead of whoever he was calling threatening lawsuits and taunting Police in the video . Nader would have told him to get off the plane.
The internet lawyers say say otherwise. Fine. Even if United was wrong under contract law you don't have the legal right to force the non-compliant party to uphold their promises in contract (by in this case refusing to leave their airplane), you sue them. Dr. Dao should have called Ralph Nader instead of whoever he was calling threatening lawsuits and taunting Police in the video . Nader would have told him to get off the plane.
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When the bumbling buffoon goes from claiming belligerence to feeling shamed, then taking the unprecedented step of refunding every single passenger on that flight, you can obviously sense the nervousness. All this back peddling isn't because he's had a change of heart, it's because he's been advised by his team of lawyers.
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If I was United Airlines, I'd be telling Mr Dao to GFH. There are Federal laws that cater for the repositioning of crew regardless of the 'contract of carriage' that if any of you 'he had a right to keep his seat' brigade bothered to read, you'd see that as a passenger you basically have no rights at all.
His behaviour was disgraceful, childish and embarrassing. And the US is a police state is it? Grow up, it's one of the most relaxed places I've been to despite all of the security challenges they've had to deal with over the past 15 years.
His behaviour was disgraceful, childish and embarrassing. And the US is a police state is it? Grow up, it's one of the most relaxed places I've been to despite all of the security challenges they've had to deal with over the past 15 years.
Some would suppose that a seated passenger is expecting that they may be removed and therefore be compliant if it happens.
Some may be expecting that at some point excepting obvious safety issues, the passenger is seated and therefore eligible to fly.
No doubt average US crew member expectations differ from the average customer.
The issue here is that there was no obvious safety issue, just the question of operational convenience of the carrier.
That such a debate should end up in a passenger in an unconscious state, bleeding with broken teeth is surely deeply unfortunate no matter what your expectation.
I think this case will help clarify the relative importance of the operational convenience of the carrier.
That clarity will surely improve the world slightly, not detract from it.
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The safety issue is a refusal to follow crew instructions, which amounts to disruptive behaviour and is a threat to discipline and good order on the aircraft. A common precursor to airborne Air Rage incidents.
I'm really surprised any airline pilot would side with this guy, given your responsibilities if it later goes pear shaped. If you like taking risks on human behaviour then go ahead - I hope I never fly on your aircraft and end up diverting into some hole in the back of beyond on a dark winter night thanks to a 'nice old guy' gone berserk.
Get him off - let him sue. No longer your problem. That's the correct course of action.
The means are his choice.
I'm really surprised any airline pilot would side with this guy, given your responsibilities if it later goes pear shaped. If you like taking risks on human behaviour then go ahead - I hope I never fly on your aircraft and end up diverting into some hole in the back of beyond on a dark winter night thanks to a 'nice old guy' gone berserk.
Get him off - let him sue. No longer your problem. That's the correct course of action.
The means are his choice.
