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iJourney

Old 12th Feb 2012, 13:29
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iJourney

It seems to be live but wants a user ID and password. I've tried both PeopleCX ID and GalaCXy ID but neither works. Any ideas or have I been sacked? What are we meant to use?
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Old 12th Feb 2012, 13:32
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works now without any id.. just straight from page..
Booked an FOC.. seems to be stable..

SADLY.. the muppets didn't tell us we were losing 90% of agreements.. at least in short term, where we could have ordered paper tickets.. I'm livid right now, ANY Canadian travel is now impossible, and anything but AA to US is out too.

And if you're from NZ.. we'll.. you're f*cked too..
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Old 12th Feb 2012, 13:37
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Can still get tickets but need a letter from CX and then a trip to the airline office you want to fly with. Much better system, far more user friendly
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Old 12th Feb 2012, 14:09
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Angry And this is the best they could do?

After YEARS of planning they come up with a system that is quite difficult to navigate and only has a few airlines in it?
I am sure there will be improvements but this is embarrassing for now.
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Old 12th Feb 2012, 14:30
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Silber I read somewhere that if you've got a e-ticket from ijourney it is self listing. In other words you do not need to list.

How you list using a green ticket before they go at the end of March seems impossible, I guess you have to turn up two hours before.
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Old 12th Feb 2012, 15:12
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Seriously, is this the best CX can do???

Can't find any information as to other staff listed or anything. Just the old Green / Red smiley face to advise "probability".

We can all guess the accuracy of that

Looks like staff travel just became a whole lot harder than it already was.
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Old 12th Feb 2012, 15:18
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TSIMBIET.

It asked that for me some hrs ago.. now iJourney logs me in right from tab.
Perhaps its doing the Galaxy ID's alphabetically or some sh*t. Give it till tomorrow... Like I said it did work.. so long as you want to fly Cathay , Dragon, or amazingly enough Siberian Airways.. (don't try Qantas, Air NZ or Air Canada.. Cannot)
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Old 12th Feb 2012, 15:36
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Just give it some time

Come on people.

The complete transition is a whole weekend project, perhaps longer. Some data may be transferred automatically and others will require a manual input. (such as interline agreement information, etc?). It is also not very difficult to imagine, that the staff-travel part of the transition project will take a back-seat to the customer front end...

We all are complaining about the shortsightedness and ignorance of non-aviators, but the above posts are just another point in case, that we are not any different.

This "it's all about me" attitude is really not helping anyone. Sad.
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Old 12th Feb 2012, 15:46
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This "it's all about me" attitude is really not helping anyone.
I don't think it's all about me, rather it's all about the entire staff body that uses this system.

Happy to give it some time but I'm not holding my breath.
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Old 12th Feb 2012, 19:03
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What about my alreadt purchased e tickets ( before the change-over)
I can't find them anymore.. Anybody know what to do?
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Old 12th Feb 2012, 22:10
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First Class?

Looks like Priority 26 First Class has disappeared from my profile. I'm entitled to 4 sectors per year but can't find it anywhere.
Any ideas?
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Old 13th Feb 2012, 01:22
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can't get into it now.. wants a password again.
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Old 13th Feb 2012, 02:26
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Mine wants me to set up a PayPal account even though I'm HKG based. Is that normal ?
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Old 13th Feb 2012, 04:23
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Frogman - you must be VETA HKG. An email was sent on Friday night to saying all VETA employees - even in HKG must use paypal. Thanks for the great notice period! No more direct debit.

looking at the upside - at least you get credit card points for using CX staff travel if you pay by credit card through paypal.

Listing - I understand if you use "iFlystaff" the tickets are "Flown" but you have to list with the airline (e.g. BA listing site) except CX/KA where you list on iJourney.

If you use "My ID Travel" you are dealing directly with the airline, pay by card and list all in one go. Incidentally I think you wait 4-6 weeks for refund if not used.

I think iFlystaff vs. MyIDTravel is a VHS vs. Betamax type thing. One will eventully dominate.

It does seem we have lost the ability to see DOJ/priority of other staff travellers - hopefully only temporarily
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Old 13th Feb 2012, 10:05
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So if you do not have a visa/mc linked to a paypal a/c you can not get staff tickets anymore???

Can you still salary deduct or buy the tickets in HKG?
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Old 13th Feb 2012, 10:39
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Online checkin for Staff Zoned tickets doesn't work at the moment.
The system can't seem to find my e-ticket.

Hopefully it'll get fixed in the next day or so, but is frustrating at the moment.
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Old 13th Feb 2012, 13:47
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Angry error code AMDCP02

get the above when trying to apply for ticket. After realizing I had to set up a pay pal ac. lets have even more pages to click through please.

Useless
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Old 13th Feb 2012, 19:26
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On MyIDtravel... I can pull up schedules, but when I select a flight to purchase, I keep getting error message "Unknown communication error"

Anyone else getting this error? Anybody know how to fix it?

Edit: Only get this error for a Delta flight, Jetblue works fine.
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Old 13th Feb 2012, 21:01
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I've booked an FOC family trip, and never received an email (confirming status/ticket numbers etc). Anyone else?
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Old 13th Feb 2012, 21:25
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I have also lost my first class benefit. Leisure Travel Policy "under review", last updated 12 Feb on intracx, WTF?

Last edited by Sand Man; 13th Feb 2012 at 22:24.
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