PPRuNe Forums

Go Back   PPRuNe Forums > PPRuNe Worldwide > Fragrant Harbour
Forgotten your Username/Password?

Fragrant Harbour A forum for the large number of pilots (expats and locals) based with the various airlines in Hong Kong. Air Traffic Controllers are also warmly welcomed into the forum.


Reply
 
Thread Tools
Old 13th Feb 2012, 21:25   #21 (permalink)
 
Join Date: Dec 2007
Location: HK MTR
Posts: 77
I have also lost my first class benefit. Leisure Travel Policy "under review", last updated 12 Feb on intracx, WTF?

Last edited by Sand Man; 13th Feb 2012 at 22:24.
Sand Man is offline   Reply
Old 14th Feb 2012, 01:56   #22 (permalink)

 
Join Date: Oct 2004
Location: Out of the pollution.
Posts: 681
Can't check in for FOC flight online.. Can't find ticket number.. ARGHHHH..
So annoying.
AAIGUY is offline   Reply
Old 14th Feb 2012, 02:46   #23 (permalink)
 
Join Date: Jan 2000
Location: Stralia
Posts: 12
Try Ticket No. 18000

Don Quixote is offline   Reply
Old 14th Feb 2012, 03:21   #24 (permalink)
 
Join Date: Sep 2005
Location: Helsinki
Age: 39
Posts: 44
HELP Please

I am not even gonna complain for the obvious.

Benefit Center is unavailable for help which is logical for CX standards.

Already have a Paypal account , trying to get tickets with BA and AA(only after FEB 22nd?). Unfortunately I can only select siberian Airlines is that the case with you guys as well? Did I do something wrong? Please help, cause our dear company won't.
gipilot is offline   Reply
Old 14th Feb 2012, 03:46   #25 (permalink)
 
Join Date: Sep 2001
Location: HKG
Posts: 24
regarding the Questions on first class travel.
I went to one of the briefings by bob.

They are now first class sectors not first class ticket entitlement.
(they changed this with out telling us). But alas it should be an improvement.

The old system was you printed out a F coupon and if you got bumped to J you lost that chance to sit in F. This could even have happened to you on every attempt to use them.
Now they are saying we will have x amount of F sectors (depending on your scheme). So if you book F and get bumped to J you still have your entitlement intact.
Now he said as there is much more chance you'll actually see the F cabin through the year then they have given us less sectors (not tickets).
A slight kick in the balls but then hey he might be right, we may actually see first more often.
slickrick is offline   Reply
Old 14th Feb 2012, 04:20   #26 (permalink)
 
Join Date: Aug 2006
Location: Hong Kong
Posts: 335
gipilot,

Quote:
Already have a Paypal account , trying to get tickets with BA and AA(only after FEB 22nd?). Unfortunately I can only select siberian Airlines is that the case with you guys as well? Did I do something wrong? Please help, cause our dear company won't.
I have the same issue.

BA should be there as its effective date was 12-02-2012.

AA isn't available until 24-02-2012.
Harbour Dweller is offline   Reply
Old 14th Feb 2012, 04:24   #27 (permalink)
 
Join Date: Apr 2007
Location: Honkers
Posts: 393
I don't understand where all these complaints are coming from!

The CE has been saying the whole thing is a success!!!!!

Next thing is they will be telling us they have won an award for this system, along with the IMT department.
badairsucker is offline   Reply
Old 14th Feb 2012, 04:39   #28 (permalink)
 
Join Date: Nov 2007
Location: Where You Aren't
Posts: 319
We've lost the ability to travel ID90 on a bunch of airlines and this is a success?

What a sad excuse, as usual...

Last edited by Oval3Holer; 14th Feb 2012 at 04:39. Reason: messed up some spelling!
Oval3Holer is offline   Reply
Old 14th Feb 2012, 04:54   #29 (permalink)
 
Join Date: Nov 2007
Location: Where You Aren't
Posts: 319
Waterskier,

I just got the same "Unknown communication error" for DL and IB flights.

Great system!
Oval3Holer is offline   Reply
Old 14th Feb 2012, 04:57   #30 (permalink)
 
Join Date: Jun 2001
Location: HKG
Posts: 1,255
slickrick,

You previously had 6 F tickets which could be up to 4 sectors each, all useable separately. Now you have 6 returns which if you only book one way loses you the return sector. The only improvement is that if downgraded from F you don't lose the F ticket as you did before. You get refunded either way.

Basically, you have lost between 12-18 F sectors.
BusyB is offline   Reply
Old 14th Feb 2012, 05:05   #31 (permalink)
 
Join Date: Dec 2005
Location: SE Asia
Posts: 190
ri-god-damn-diculous. Siberia Airlines is the only OneWorld Partner option. What the f*ck?
freightdog188 is offline   Reply
Old 14th Feb 2012, 05:10   #32 (permalink)
 
Join Date: Feb 2012
Location: Earth
Posts: 32
Unknown communication error

Hey everyone,

I just spoke to a nice German guy at Lufthansa Systems Business Solutions, which runs myIDTravel.

He told me the "Unknown communication error" is because Cathay is sending data to Delta Air Lines via myIDTravel which is not recognized by Delta Air Lines. So, with data which Delta cannot recognize, no one can make a listing or buy an eTicket or ID90 on Delta.

This is an issue which Cathay has to rectify.

Get on the horn boys and girls...
Not Hiding is offline   Reply
Old 14th Feb 2012, 05:15   #33 (permalink)
 
Join Date: Sep 2001
Location: HKG
Posts: 24
BusyB,
Yeah point taken, but that sounds like an old scheme.
I moved onto F tickets a year or so ago and didn't get 6.
So its just getting whittled down even more now.
So what BN meant was if your on the old scheme you've lost most of your F travel....if you on the new its about even.
slickrick is offline   Reply
Old 14th Feb 2012, 05:31   #34 (permalink)
 
Join Date: Jun 2001
Location: HKG
Posts: 1,255
slickrick,

I am talking about the new scheme. The old scheme was unlimited F.
BusyB is offline   Reply
Old 14th Feb 2012, 05:34   #35 (permalink)
 
Join Date: Apr 2002
Location: HK
Posts: 259
It's the other way round - those airlines have lost the ability to ID90 on CX!
Freehills is offline   Reply
Old 14th Feb 2012, 06:08   #36 (permalink)
 
Join Date: Mar 2004
Location: hkg
Posts: 170
At least somebody benefits from the new system!!!
christn is offline   Reply
Old 14th Feb 2012, 08:00   #37 (permalink)
 
Join Date: Jul 2003
Location: France
Posts: 115
I'm trying to book my FOC for next week. Impossible. I have paper tickets from 2011 which Benefits centre confirmed I could still use untill march 30th. In my profile, it says I have 4 used sectors for 2011 and none available...
Altyre is offline   Reply
Old 14th Feb 2012, 09:08   #38 (permalink)
 
Join Date: Dec 2007
Location: Earth
Posts: 99
email password not working

Ahhhh .... the joys of IT - can't get into my emails guys ... any ideas. Did I miss something in the small print.

Must spend more of my life on IntraCX

tks
Good Business Sense is offline   Reply
Old 14th Feb 2012, 23:22   #39 (permalink)

 
Join Date: Oct 2004
Location: Out of the pollution.
Posts: 681
Just tried to checkin after using the PSS
(pretty shit software).
Agent couldn't find record of listing or etickets.
20 mins later, armed with my eticket numbers after several
log in attempts I've a boarding pass
AAIGUY is offline   Reply
Old 15th Feb 2012, 00:03   #40 (permalink)
 
Join Date: Dec 1998
Posts: 145
...soooo, what's happened to all the airlines we used to be able to travel on? Are the airlines listed on the two lists the ONLY airlines we can currently travel on? THIS is what we end up with after who knows how much money is spent on the 'upgrade'....!
Tornado Ali is offline   Reply
Reply
 
 
 


Thread Tools


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT. The time now is 06:17.


vBulletin® v3.8.7, Copyright ©2000-2014, vBulletin Solutions, Inc.
SEO by vBSEO 3.6.1
1996-2012 The Professional Pilots Rumour Network