Jetstar - Wannabes & Recruitment II

[cc1986]

Hey there, is anyone going to the assessment day next week on Monday Dec 3 in Sydney?
Does anyone know what to expect and what the conditions are like pay, flying hours, career progression etc...

[cabincrew511]

Hey everyone,
I am going for a interview with Jetstar next week-for cabin crew and i was wondering if someone could give me some pointers as to what they might ask/do etc..and what i should wear??
also if anyone knows what the pay is like for Jetstar long haul...and what the rosters are like.
if anyone could help me out i would Appreciate it!
Cheers! xx

[cabincrew511]

Im going to the one in Melb dec 13th and i wanna know all the same info as u..

[cc1986]

Hey Cabincrew511 im going to the Sydney session next monday.
Are you going then aswell?

[cc1986]

I got through the assessment centre and final interview, juts got emailed the security and medical check forms.
Hopefully it all goes well from here on in!

[xsite]

hey i have just had my group interview with jq on the 5th dec and have made it to the morning tea on monday. im shorter then 163 will they look at my height in the end? and also has anyone got any tips on what happens at the morning tea and how to act?

[xsite]

congrats cc1986 i was meant to be at your interview but they were all booked out for that day so they made another 2 days later. i need tips for the final. what questions do they ask you this time? any help would be great

[Want2Fly!]

Hey congrats cc1986 on getting thru to medical & security checks! :D I'm starting ground school (for domestic MEL base) this coming Monday. :) I can't wait to get started!

To give you or any others a little timeline of my process of events as perhaps some indication to how quickly things might happen for you; my initial assessment centre was on Oct 16th, had my morning tea a couple of days later on the 18th, received the email the next night (the 19th) to book medical and complete security clearance forms, had two of my referees called the middle of the following week, went to my medical on Nov 2nd, then got a phone call on Nov 14th from the regional base manager for VIC/TAS/SA a.k.a. general manager of Team Jetstar saying I'd been offered a position. Ground school, as I said, starting on 10th Dec.

Once I got the email to go get the medical & security stuff done, I pretty much viewed that as OK the most variable and influential part of the process (the interviews) were out of the way and they were obviously satisfied with me from that, now everything from now on can't really be directly affected by me... ie. I would have to have had a medical problem I didn't know about, I knew I didn't have a criminal history, and I was very confident with what my referees would say about me... so I gave myself a 95% chance of getting the job at that point. I don't know if I was just lucky and maybe with others a LOT can happen in that stage to affect your chances, but I'd say you should be right mate! :ok:

And xsite, well done on getting thru to the morning tea! I reckon getting past the assessment centre is the biggest hurdle cause they do a HUGE part of their 'culling' of numbers on that first day and the morning tea I thought was more fine-tuning and shedding just a few more candidates.

After they give you more information about the job, including expected pay, hours, lifestyle considerations, etc. they then just set ya free to grab tea/coffee from the front of the room and then you literally just find the nearest person or group and start a chat about ANYTHING; usually just about what they're doing work-wise at the moment, or have done in the past, and you just find stuff to talk about from there!

There's one or two of the recruiters who hang about in the chit-chat room to have a casual chat with you - normally just about the same stuff - I found it was good to ask them how long they'd been in the job and what positions they've held, etc. and show a bit of interest that way.

Totally just be yourself, relax and have a good laugh (not too fake and acted though!) with the other candidates and with the recruiters - let your personality come through. Try your best to fill those awkward gaps of silence, and make sure to gracefully move on to another group of people after a bit of time, to show that you're interested in meeting and chatting with everyone in the room and not just a few that you've become "cushy" with, hehe. :E

While this is happening, they'll be inviting candidates out to another room one at a time per recruiter for a one-on-one interview. I found it to be very much like the one at the assessment centre - most people's were briefer than the first day though and only had two or three questions asked of them. Mine were more about scenarios I'd encountered in my work history;... Describe a time you've encountered an 'obstacle' at work (with a project, or customer, or workmate) and explain how you worked through that or resolved it... And the other was tell me about a time where you've had to work in a close-knit team environment to achieve a goal or complete a task, and describe to me how you communicated effectively with each other to achieve that goal... Most people's questions were different, but a few others copped the team-work one.

Hopefully this has shed a bit of light on what you can expect to happen at your morning tea. ;) Treat this just as a guide though, who knows how much each one varies from the other. All the best with it! Remember above all that the morning tea is designed to be more casual and relaxed, so try and show that a little (without coming off like a slack-a*se, lol). :ok:

[sam.lk7]

Will jetstar consider applicants if there height is outside the 163-183cm height range?

[surfside6]

Early next year Qantas is going to commence a recuitment drive for LHCC on far better T and Cs than Jet *.Use The interviews as practice for the real game.The life of a Qantas LH Crew member is human compared to Jet*

[xsite]

thanks heaps i want to fly....youve been a great help with it all. i didnt expect someone to reply so quickly. i guess the only thing thats worrying me is my height i am only about 153cm so pretty short but i will take as they have seen this when they measured me at the initial interview. well ill have my fingers crossed *.....even if i dont get this one at least i know i have rex waiting for me on the holding list for training, only downfall is you dont get the job until you do the unpaid training.....ill be in touch on monday!:)

[xsite]

hey surfside if your refering to london heathrow cabin crew they have already started as a girl i work with currently has left already for london and is expected to start training in london early next year.

[JQGIRL]

Congrates CC1986 on getting your medical & security check. In regards to Want2fly's comments, you may be put on a 'active hold' list. Alot of people that went to the oct interviews, and were successful, still do not have a training school date. Reason i know this, is one of my best friends in on that list, and received an email today, advising that they still have not worked out training school dates for 2008 and they will contact them as soon as a date is confirmed.

FYI . . . . you may not be in a training school until mar/april or even maybe later. From the last intake, apparently they recruited approx 100.

[surfside6]

The Recruitment will be for around 550 crew ...based in Sydney ..Australia.
The Recruitment will continue for the next few years as new aircraft arrive and new destinations are incorporated into the existing network.
Qantas expansion over the next 5 years is mooted to be the largest in its history.

[sam.lk7]

DO jetstar (or qantas) consider applicants outside the 163-183cm height restrictions?

[Hopeful CC]

Hey guys,

I too am going to the Melb assessment on Dec 13 and quite nervous!
I have a friend who is currently training from LHCC outside of Vic and another friend who has just started their domestic ground school on Monday.
Im a little worried about this Team Jetstar stuff.. In my invitation is says that we will be asked about our knowledge of Team Jetstar.. Im tried researching it but Im afraid most of it is negative and I certainly dont want that attitude on the day!

Does any one have any tips or pointers? This is something I have wanted for ever and have just moved back to Victoria to pursue it.. I really hope I havent made the wrong decision!!

Hopeful xx

[sydmum]

I have just gone through the Sydney process and all I can say is stay relaxed. If MEL do the same they will make you feel very welcome. I found it helpful to log onto Jet* home page and look at the news articles, and various other pages about the company, they have won a couple of awards this year including best low cost carrier cabin crew for Aust/NZ. remember their promise (all day everyday lowfares etc) and they pride themselves on being warm and friendly.

good luck

[jettart]

Has anybody been advised of any ground school in Melbourne for Jetstar international. What are the conditions like and any other info would be great.

Would anybody know why they had the last International recruitment drive straight after they closed it! Is there going to be more flying out of Melbourne. Im intrested in joining Jetstar and any info would be great.

[JQGIRL]

Hi Xsite,

Just to let you know that Jetstar don't have a height restriction. I started 6 weeks ago,, and i am only 154cm.!! I was pretty scared about that as well, but it is not a requirement anymore .

How did you go in your interview??

[sydmum]

Hey Norge

sydmum here, congratulations, I have also been through the medical and Security stuff, had a phone call this afternoon advising that offer will be in the mail next week, with GS down for the 29 Jan.

I mentioned that I have a family hol planned for 9 days in April, I have to make a phone call on Monday to find out if it is acceptable but it doesn't
sound like it's something they think will work. Who knows if I'll be in your GS or even have an offer. :ugh:

Normally I would happily cancel or re arrange but payments have been made and another family are involved. :{ and this has been booked since May this year.

Has anyone out there been in my predicament? I was hoping I could just take the time without pay.

Any comments from similar situations would be appreciated.

[ShesGreatintheGalley]

SYDMUM - not to be mean but whatever you do dont get your hopes up - i think it would be a 99.9% chance they will let you keep your holidays - and if they did its unfair to current crew who miss out on slots.
Bid slots have already closed for april and the only way you will get some is if you can bid for another slot for the bid period (if there is a slot left) and find someone to swap 2 weeks with you (highly unlikely as its hard enough to get a slot let alone one you really need)
Sorry - but more likely they will say that they may let you defer to a later ground school if you really cant not postpone your hols.. but they are not that forgiving.. in the past people have had to reschedule weddings and funerals to fit in with their annual leave (or lack of) and they def dont do leave without pay for any reason - at all.
Just giving you a heads up so you can start thinking about what you want to do.

[sydmum]

thanks guys, will keep you posted on how I get on.

It's going to be a very long weekend.

[futureflier]

anyone notice that team jetstar are recruiting again for the SYD base? Strange because they only had an assessment centre here about 3 weeks ago! What's the go with this?? sounds abit fishy!
did they not have any luck 3 weeks ago? or are they trying to get as many people on AWA's before they get abolished?

[PattyStacker]

Well they have announced about 35 Cabin Managers over a few bases so I guess they are expanding so need the crew. and we are getting bigger planes and the new crew are meant to be trained on the 320/321/330 so very interesting times ahead

[smartalec888]

You know you work for JQi when the take off minimum take off weight isn't met so they need to start filling drums of concrete in order to meet it.

CNS-NGO-KIX-CNS - a classic example.

[ShesGreatintheGalley]

and what has that constructive comment got to do with Jetstar?
Even as Qantaslink we sometimes had to sandbag the aircraft to keep the loadings even... ? but i dont think many wannabe cabin crew really care...

[Want2Fly!]

Futureflier I'd say the assessment centres will keep on coming thick and fast because they intend to have an extra 800 cabin crew here at Jetstar by the end of the year (2008). I'm in the third week of ground school for domestic Melbourne dual base and we've been told that another ground school will be starting on the 2nd of January, then another will start about a week or two later, and then ANOTHER before the end of January! :eek:

And I am pleased to announce that myself and the other 23 new crew in my ground school have voted unanimously to accept a new Collective Agreement that has been negotiated between Team Jetstar and the FAAA. :} Yay!

The contract we signed initially wasn't actually an AWA, it was a common law contract - an agreement between the individual and the company, ie. Team JQ. Well the FAAA got involved and had high-level talks with the new Team Jetstar management (Team JQ is a fully-owned subsidiary of Jetstar Airways) and a LOT of our pay and conditions have been improved modestly - but most importantly there are boundaries and assurances in place, or in WRITING, that weren't there under the previous contract. As well as guarantees of pay increases for each year of the 5 year agreement, and a re-negotiation on duty hours and rest periods at midpoint of the agreement (in about 2-3 years). We even had one of the chiefs from the FAAA come in last week to have a frank talk to us about what he thought of our initial offer compared to what he and the union were able to negotiate with Team JQ in the new agreement.

So we're all a lot happier that we've voted in this new agreement which ALL new cabin crew working for Jetstar will be signed under. And incase you hadn't already assumed; all future recruits to Jetstar cabin crew will indeed be employed under Team Jetstar.

Having said that, myself and the others in my ground school are a bit excited in that as an upside to our longer planned duty hours and maximum extendable duty hours we will now be considered for occasional international sectors on the A330 or the new regional international sectors on the A321. We're still domestic crew and will primarily fly domestic sectors for most of our roster periods though.

My ground school is only being trained on the A320 and we'll come back to do a 4 day conversion course for the A321 and A330 some time in the following few weeks once we're checked to line. However, the next ground school starting early Jan will have all 3 types included in their training.

I personally think it's quite exciting. :ok: It's the way the company is headed and you've just gotta go with it or be left behind I say - me and my friends at ground school are looking forward to the massive expansion that Jetstar will be undergoing in 2008.

[A320 galleybitch]

The way of the future!!!!

I can tell with comments like that, that you are definately new to this game. Spare a thought that you will always be on a different wicket to the crew that are currently on line!!!!

Plus, not that I want to burst your bubble or anything, but you guys in accepting employment with JQ on less attractive conditions are cheapening the proffession!!!!:*

You will still be working more hours than the rest of us. And as excited as you may be now, I can guarantee that Team Jetstar will have higher sick leave than the old crew!!! You guys are going to be worked into the ground.

[norge]

Hi everybody! anyone else got a start date? I have not heard back yet. Should i be worried?

[flyaway01]

Hey Guys,

I have a interview on the 8th January 2008, I am very excited and a little nervous, I was wondering if anyone could please help me with the type of questions that are asked on the day? And also it states in the email that if progessed to the second interview, it will be held the following day (9th Jan? What does this interview involved, is that the morning tea??)

[milehightyler]

I finished my medical and ASIC clearance start of DEC, then out of the blue 2 weeks ago I got a phone call for an offer of employment. My ground school starts 14 th Jan (pretty excited) :) Just hang in there guys, your phone call is probably not to in the distant future.

[blokehostie]

Well said A320 GB, these new crew are saying they are 'excited' by the modest increase in t's & c's etc, if only they realise that they could have alot better still! It's simple, just DO NOT take a job with Jetstar on those conditions. If the airline could not get people to work for that money on those conditions then they would have to improve the offer..........

Also, regarding the conditions etc, can any Team Jetstar person(perhaps Want2Fly!) confirm exactly what your duty hours can be and what rest periods you are entitled to?
What is your max hours per DUTY and per ROSTER(and is it calander month or 28 days??)

Thanks

[smartalec888]

BlokeHostie:
This is according to the T's+C's that TeamJQ sent me.

Planned duty hous will either be:
i) Up to 152 hours (which may be average over a period of up to 12 months) plus reasonable additional hours, rostered over a 28 day roster period OR
ii)Up to 164.67 hours (which may be average over a period of up to 12 months) plus reasonable additional hours, rostered over a month where a month is defined in clause 1A in Appensix A OR
iii)Some other arrangement of 1976 ordinary hours (which may be average over a period of up to 12 months) plus reasonable additional hours.

Annual Base Salary
You will be paid an annual base salary of $32,500. The annual base salary includes all payments and allowmances other than those specified in clause 31. The salary covers all allowances for expenses and conditions associated with your work including grooming, laundry, uniforms, shoes, shift and miscellaneous expenses.

The base hourly rate wil be calculated using the following formula:
Applicable annual base salary/1976

Cut short on the next stuff, there is a domestic flying allowance of $11.40per/hr

Give us your thoughts people.

[smartalec888]

Also that you are not guarenteed 8days off/month, they are averaged over 12 months (ie you could have 4 one month then 12 the next) and 28days annual leave.

[PattyStacker]

Wow sounds great. Sick leave will be low. Moral will be high. All in all a good deal. Congrats to all those who come on board.... Oh and I am being sarcastic

[airbusthreetwenty]

I've worked under a common law contract with a different company before.

For those here who have a copy of the contract and are taking the offer seriously I would like you to do me a favour. Go grab yourself a highlighter, preferably orange in colour. I want you to highlight every place in that contract that has "resonable" after a statement.

I will tell you that your view of resonable and the company's view of resonable will be somewhat different.

Enjoy life at team JQ.



and smartalec, i'm not too sure which angle you're trying to take here. One minute you're slagging off Jetstar about concrete and the 330. Next thing you're telling us all that you have a team JQ contract.

:hmm:

[overhere]

smartalec - there is no such thing as "minimum take-off weight".

You may however need ballast to put the a/c into correct weight & balance - however this can be required even when aircraft are close to their maximum take off weight.

[ShesGreatintheGalley]

i shiver at the thought of 'reasonable' additional hours - for you it may mean being allowed to go an hour over your limit - for me it means its the end of the month and you are already way out of hours - but they will now work you on 'reaonable additional hours' - you will probably be ROSTERED to your maximum hour limit each month and then given standby days in addition - and any delays just add on as part of the 'reasonable' bit.
Sorry but that sucks. I know what they are like now - i cant imagine they will treat the ability to work you into the ground 'reasonably'

[airbusthreetwenty]

A_B_P

If you pay peanuts....

;)

[speedbirdhouse]

airbusthreetwenty,

couldn't have said it better myself.:ok:

[Want2Fly!]

Smartalec888, I'm not sure where you're going to be based or whether you're domestic or international (I didn't read back to see if you said that), but those pay/conditions details you posted there are now obsolete.

That was what stood under the common law contracts initially drawn up for Team Jetstar. But myself and the other 23 in my current ground school (we are the only current Team Jetstar employees) for MEL domestic, have just voted unanimously to accept the new Collective Agreement that has been negotiated between the FAAA and Team Jetstar.

The new five-year agreement has an increased first year base salary of $33,475 with payrises yearly; $34,479 as of Sep '08, $35,513 as of Sep '09, $36,578 as of Sep '10, and $37,675 as of Sep '11.

The flying allowance has also been increased to $11.70 for every block hour. And this will be increased by 3% each year of the agreement.

When taking the flying allowance into account and adding that to the base salary, the overall pay we expect to take home in a year is comparable to the current crew with potential to actually earn more if we end up being rostered the higher number of hours we're able to work in a month. Which are still the same as before by the way; 152 hours rostered over a 28 day period, or up to 164 hours rostered over a month. And I've just received my first roster for January and we are getting rosters by the calendar month like the current crew - not 28 day. It also now states that we can only work 6 consecutive days - I don't think the previous contract had that.

The new agreement also now says that when we take sick days we will be docked a notional day of 7.6 hours from our total sick hours instead of under the previous contract where we would have been docked the amount of hours we were rostered to work that day, whether it had been a 6 hr duty or a 13 hr one.

We also now have a concrete redundancy plan offered to us under the new agreement and there is now also 12 weeks paid maternity leave which I believe is the same as the current EBA. We'll now also get paid at a rate of 1:4 hours for our home standby (live days), which I THINK is like the current crew maybe?

With regards to days off per month, the new agreement now clearly states that the employee will have a minimum of 8 days off in every roster period.

The new agreement still allows for 228 hours of annual leave a year - ie. 6 weeks.

Our notice of termination of employment period has now been extended to 4 weeks once you're off the initial 6 month probation period. 5 weeks if you're over 45 years of age.

The new agreement also spells out clearly that we have a disputes settlement procedure and a consultation clause whereby a communication and consultation process regarding issues that affect employees under this agreement can take place between union reps, the employees and the company. The previous common law contract did not allow for this.

The only area that wasn't changed, is the duty hours and rest periods. Because in order for Team Jetstar to accept the requests put forward by the FAAA, they couldn't come to agree on the duty hours and rest periods so they will be re-negotiated at midpoint of the agreement (in about 2.5 years) after there's been practical experience of cabin crew working under these duty hours and conditions.

The area where Jetstar is benefitting from this agreement is much greater flexibility to use us domestic crew to occasionally operate international sectors because of our longer allowed duty hours and even the flexibility of having crew that won't 'run out of hours' on domestic duties where delays occur.

For the record, our planned duty hours are 12 hours, with operational extensions to 15 hours. But I doubt we'll start seeing days that long until we have enough Team JQ crew out on line to make up an entire crew on any given flight because until then, we'd have to be in line with the Jetstar crew we're crewing alongside for the day. These kind of hours are going to allow us to do hops like MEL-DRW-SIN or MEL-PER-SIN and also to operate on some international sectors in addition to our mainly domestic flying duties.

Planned rest period is 12 hours following a duty of 0-14 hours with operational reductions to 10 hours. Following a duty of 14-17 hours the rest period will equal the duty hours with operational reductions to 12 hours.

We said yes to this agreement because most areas were improved upon from the previous common law contract and also because a union-negotiated COLLECTIVE agreement was always going to be better than an 'individual vs the company' style contract.

All of us in the current ground school are having a ball :} - a real awesome time, and are looking forward to getting out on line. Some of us were initially concerned with the longer duty hours and stuff, but there's nothing we can do about that - ALL new crew will be employed under Team JQ and there's no changing that.

None of us were going to knock back this job based on the principle of fighting for 'what is right'. Because unless EVERYONE rejects the offer on the table and it ends up being just a few that protest by knocking back the job offer, then Jetstar isn't going to change a THING! That's why I see this as inevitable. I do at least take SOME comfort in knowing we have a LOT more safeguards and assurances in place with the new Collective Agreement (which by the way, took effect from 21 December) - more things that are in writing, rather than all the loopholes or loose ends there were with the common law contract.

All of the crew that we've spoken to already and the managers that have been coming in to speak to us have been really great :) - awesome people and a friendly working environment is what we've all noticed about Jetstar and we all feel really welcome in our new jobs. No one so far has given us a hard time about the fact we're Team Jetstar nor do I feel we'll cop that when we're out on line, despite what current crew's personal opinions may be.

So Smartalec888, if you are starting ground school in the upcoming weeks and you've only got that common law contract so far, then rest assured you'll have the new agreement posted out to you soon.

[PattyStacker]

On paper doesn't seem too bad.
Try doing a 14 hour back of the clock (syd-bali-syd) duty then having 12hrs rest and rocking up again that night for the next duty. I am not a princess but I am very tired after a 4 sector 10hr 15min duty and I am entitled to 14 hours rest.

I'll be interested to see how great the Team Jetstar feel after the first 6 months.

Best of luck:hmm:

[Tinks66]

Please excuse my ignorance but can someone please explain exactly what the difference between Jetstar crew and "Team Jetstar" crew is? I was thinking that Team Jetstar was the recruitment team but reading here it looks like there is another meaning and I have yet to find it on the Jetstar website.
Thanks.

[airbusthreetwenty]

Team Jetstar is a subsidiary company of Jetstar Airways. They are now doing all of the recruiting for Jetstar Airways. They have their own ABN.

Previously staff crewing Jetstar flights were employed by Jetstar Airways working under an EBA. Staff are now employed by Team Jetstar and are working under a collective agreement, with their terms and conditions being much lower than those covered by the EBA.

I think that covers it in a nutshell, anyone else feel free to add.

[DEFCON4]

How can individuals who have never flown negotiate Terms and Conditions for their future employment?
Dont tell me...They have abley assisted by the Domestic FAAA.
God help you!
$34K pa is around what you would get on the dole.The average wage in Australia is around $40k for a male and slightly less for a female.
Jet* is all about burn and churn.
You will last three years if you are lucky.
You have been bent over big time.

[ShesGreatintheGalley]

Yes i agree with others regarding 'operationally' being required to work more... you may think that because 'current' crew have limits of what they can work - that because there arent alot of Team Jetstar crew around you wont have to work that much either.. instead consider the scenario that we will be rostered a double OOL return, we get off but your duty involves going back to the crew room - signing on with a new crew and doing a MCY return with them.
Or operating your full days flying then finding that you have to go and jump on the aircraft next door (who are waiting for you - fully boarded) to operate a HTI return. sorry - this isnt lighthearted speculation - this will happen!!

in regards to pay - on paper, sure it looks like you have the potential to earn more than current crew if you work your maximum hours - but will you?
Is it humanely possible to do so? Consider that working 140-150 hours max a month with 10 days off crew struggle to have a normal life - fatigue dictates what you do and when you do it and you are constantly in a groundhog day turning back up to work for the same 4 sector hell flight. You will be working LONGER with LESS DAYS OFF... its not possible to do a whole month without going sick doing that many hours. if you tell yourself that why would they initiate these conditions if they knew that.. well operationally its easier to have a few crew go sick each month but be able to work them harder then reduce what they can work permanently.

Consider the fact that you want to fly - but please weigh it up against whether you want some sort of life outside work too. because working your maximum hours - you wont have one. not even a small one, no matter how un-partyish you are. I am only stating this because after our christmas day effort of a whole lot of new crew going sick last minute because they cant be bothered and realise the job is tiring and they are not getting paid for christmas day - it angers me when people come into this job expecting that it will be cruisy and easy to do - then cant handle the fatigue, so go sick all the time. EVERY TIME YOU GO SICK AT SHORT NOTICE YOU ARE INCONVENIENCING YOUR CREW FOR THE DAY WHO HAVE TO WORK HARDER TO COVER THE SPOT YOU HAVE LEFT.

the above was just a note to everyone at jetstar, not just the new team jetstar ppl, but please keep it in mind. Crewing dont care who you are or what you have done all month. they will lie to you to get you in to work to use you for whatever they need. dont expect niceties from them in regards to sympathy when you are rostered all four sector days for fifteen days in a row with only two days off to break it up and make it legal. it will happen!

[smartalec888]

1. At my recruitment day we were ONLY told about the previous "Jetstar" working conditions, "Team Jetstar" was NOT mentioned at all. No communication was made from Jetstar or anyone from The Qantas Group of entities of the change in advertised working conditions.

2. As for someone saying that that working contract is obselete is a joke. That contract was sent to my address from Melbourne on 24/12. I'm sorry but if you negotiate your working conditions that's something that only affects YOUR working conditions, not everyone else.

As for those of you who say "we are having so much fun is ground school and look foward to flying" that's simply because you don't know any better.

The last JQi groundschool that went through was for CNS base, and it was the worst they have ever had (over JQdom and int) straight from the Base Managers mouth. Low pass rates, inexperienced recruits, people consistantly turning up late and cabin managers in training that have failed simple cabin prep tests and most important EP's!!

Rumour has it that two girls from their GS04 that as soon as they received their uniform they went out shopping in it, now when JQi staff receive their uniforms it is UNHEMMED. The base manager found out and appropriate punnishments were handed out. To me that says young and immature recruits who have no idea what their in for and are still in the mentality that "flying is glamourous".
There is alot of speculation that CNS int base will be closed and the current crew sent off to PER/DRW/SYD/MEL bases.

I'm happy where I am now at Mainline and know that my working conditions could never get as bad as those.

[ShesGreatintheGalley]

the working contract has been changed by the FAAA for all future Team Jetstar employees - all current Jetstar Staff were sent an email by the FAAA stating this and you will be able to view it on the FAAA domestic website i am sure.

Having said that.. it is still quite third world... and comparing the differences between our current conditions and those of Team Jetstar - there are vast differences. Our conditions at Jetstar havent changed dramatically in the three or so years since Jetstar Started - our pay has increased from that of when we were Qantaslink and the only noticeable day to day change has been the increase in duty hours on a day to day basis.
Overall - our conditions are not bad and i am happy working here and will be here hopefully for many more years to come. The only major noticeable difference that has been happening has been the influx of 'young' crew who have been recruited straight from highschool - minimal customer service experience in difficult situations (if any at all) and a desire to want a life (nothing that you wouldnt expect any normal 18 year old to want to do either)
With experience and age comes a situational awareness and ability to think on your feet... not have to constantly ask or check if what your doing is okay.. confidence to stand up to passengers and assert yourself.. maturity to realise that you have chosen a job that requires you to work at 5am on a saturday morning so dont go out friday night and call in sick saturday or show up hungover. And previous work experience to realise that sitting down reading magazines in the back galley for most of the flight - just because you have the available time - dosent mean its acceptable.
Sadly - many of the newer crew coming through dont understand this because they are either too young and have no idea, or are not suited for it.
I would be interested to know what 'type' of people they are looking for in Team Jetstar recruits... i would think that they have surely learnt their lesson from hiring lots of 18 year olds and would go for more mature types - but would the mature types accept the conditions and workload?

[DEFCON4]

About every 10 to 15 years some genius in CC management somewhere comes up with idea of employing young people with no life experience.
Every time it is a disaster.
The new recruits are set up to fail.With very little training,still developing interpersonal skills and virtually no customer service skills the first couple of years are a nightmare for them.
Put them in a foreign port unsupervised,mix in alcohol and a few party venues and you have a brew for trouble.Its not their fault.
They are just young and having fun.
Many of the youngsters coming into the workforce are Gen Y.Now they are a whole different ball game.They are definitely not suited for customer service roles.
Yes, yes I know..a generalization...but accurate

[Shazz-zaam]

When I went through Qantas longhaul recruitment in the late 80's,life experience and maturity counted.
The average age was approx 27, there were school teachers, nurses, policemen and women, customs officers, firemen etc, basically a good spectrum of society was represented.
Everyone had realistic expectations about being a F/A from cleaning toilets, vomit and coping with drunk and disorderly Pax. Many were already shift workers and knew what it was like to have a real job where peoples lives depended on you.
Jet* are taking advantage of the young and naive. The new hopefuls are looking for the glamour. It seems Jet* have adopted the Burn and Churn employment strategy.
For example I see it now when we cross-crew with the Kiwi's. They are tired and I've actually seen them asleep on their jumpseat when we are landing.God help us if we have an emergency. They have a very high attrition and burn out rate.
Food for thought,for the younger hopeful future F/A's out there.

[Want2Fly!]

How dare some of you make generalisations that all new crew coming in, whether they be generation Y, X, A, Q, P or C are all young and stupid - or come from very low customer-service backgrounds!! :mad:

I'm not going to let comments on THIS forum get me down when I'm out on line working my butt off as per the new Team Jetstar working conditions you all point out are so horrible. But I'll say it again, myself and others in my ground school all really wanted to be flight attendants and Jetstar was our way in and we took it! What's the harm in us doing that UNTIL a better offer comes along with another airline?

This is all alright for all you mainline Jetstar crew to say stuff like how dare you "cheapen the profession" by accepting these conditions, but that's because you already have ya bloody job under the Jetstar EBA. So you're all having a great time posting these horror scenarios which you say we'll probably end up working - which you're probably right in that we will - but no one's going to be able to change it. If it all becomes too much and we become burnt out well SO BE IT - those that can't handle it will pike out and try again with another airline! All I'm saying is that this opportunity has presented itself to me and I'm sure as hell gonna give it a go because I currently have nothing to lose.

There is no one aged younger than 21 in my ground school - for some of you who were saying that plucking 18 year olds straight out of school was becoming more common. We have a couple who are aged in their late 30s and one in her early 40s.

And so far we have completed 4 examinations and every single person has passed 90% or higher. No one in this ground school has bombed-out or is going out being irresponsible in the crew uniform as the picture was painted by somebody above. We all consistently arrive on-time, and infact most mornings we're all gathered in the tea room about 15-20 minutes early to relax and go over our manuals/notes.

Smartalec888, you are being hired to International by the sounds of things so perhaps the new collective agreement I was talking about is only to cover the Domestic Team Jetstar crew. And if it is just an agreement for Domestic crew then YES what has been just negotiated and voted-in does apply to all future crew hired under Team Jetstar (Domestic). International crew may still fall under the common law contract, hence why it may not be obsolete as I initially said.

Also, at our assessment centre and morning tea we also were never told about any "Team Jetstar" - all our emails and material we were sent and received on the day all stated Jetstar Airways and that's what we were led to believe we were being recruited for. They did however mention that a lot of the pay and conditions may be changing in the coming few months but that nothing had been finalised yet. That would've been Team Jetstar they were hinting at - and we were first told about it in our congratulatory phone calls when they said "we'd like to offer you a position of employment with Team Jetstar". All the information regarding this was sent in the welcome pack. Now though, I'm pretty sure all invites to recruitment days are being labelled as 'Team Jetstar short-haul/long-haul cabin crew'.

Regarding the yearly salary, just to a few who may not have factored in that domestic flying allowance, that would add to that $33.4k base salary approximately $12k based on an example in our agreement which said that on a month where a crew member works 120 duty hours there would be approximately 89 BLOCK hours worked. So overall pay for the first year, only according to that example of course, would be approx. $45.4k - a lot better than what you earn on the dole, as someone made reference to.

So my point is please don't generalise all the new recruits that are coming in, which includes myself, because that's quite offensive, and realise that a lot of us see this as our dream job and have taken the opportunity because we see this is our way into the industry - whether we survive physically at Jetstar (or Team JQ rather) is something that only time will tell - but I'm gonna give it a really good shot.

[blokehostie]

May I just say that all the negatives mentioned in this thread are real, or possibly even worse, however Want2Fly! I applaud you!!! All your posts seem well thought out, mature and positive!! Good luck to you when you come out online!!

[DEFCON4]

Lets promise each other to continue this conversation in 12 months time.
See how you feel then.
Bear this in mind.... some of the negativity in this forum will translate in to confrontation in the flying world.You'll need to be tough.The first time you complain about anything you will be verbally attacked.
Prepare yourself.
Good Luck!

[TightSlot]

This thread is about J* flying - It is not about politics, or the problems with the youth of today, or how things used to be. If you are posting and are not a J* crew member, or a wannabee, then you probably shouldn't be passing comment here - you should be doing so in D&G.

[Shazz-zaam]

Want2fly,
I sincerely wish you all the best with your career, you appear to have a positive attitude and a mature outlook on life.
They say that if you find a job that you enjoy doing, you never really have to work another day in your life.

Goodluck and good flying:)

[airbusthreetwenty]

Yeah I agree with blokehostie and shazaam... it's not often that you have someone on PPRuNe who are able to articulate their posts in a positive, clear and concise manner.

I wish you all the best with Jetstar. I hope for your sake things aren't as bad as we've all be saying will be.

I'd hate to see the company take advantage of someone with your outlook towards the position.

A320

[Hopeful CC]

Hey guys,
Just wondering if anyone else in here was in the Melbourne LH CC assessment group in December?
If so, did u make it thru the interviews and on to the med and security clearance round?
I made it thru the 2 interviews and had the applications in my inbox that night.. have filled them out, paid everything that needed to be paid and sent off..
I guess now its just a matter of waiting.. bummer it was so close to xmas and nye - would have to delay things a little..

Also, at the morning tea they were saying GS was going to be Feb.. possibly March.. but they were hoping feb.. does anyone know when it may be?

Would love to hear from anybody!

Good luck to anyone out there with an assessment day coming up!

Hopeful Xxx

[packrat]

Int the New Year Qantas is starting a recruitment drive...the first in 6 years.The terms and conditions are superior to Jetstar.
They will be employing 500 people by mid year.
A much better deal.

[PattyStacker]

Yep superior. And when u read the Qantas thread you realise you will be working with a bunch of miserable people that will no doubt make your life hell.

[Captain.Que]

The people who post in the Qantas Thread are by far the minority.
Flying with the Rat is still a lot of fun.

[sinala1]

Hi Folks

Can anyone tell me, black and white, Jetstar International terms and conditions? Specifically:

1) Cabin Crew and Cabin Manager salaries
2) How allowances are paid (eg cash/voucher/credit card)
3) Is it true Cabin Crew share rooms downroute, and CM's get their own?
4) Is it true JQI crew get rostered day's off downroute (as opposed to days free of duty downroute that do not come out of your RDO allocation)
5) Average layover time compared to sector length?
6) Is there inflight crew rest, and is it horizontal rest or taken in a cabin seat?
7) Is it true that overnight allowances are paid at a fixed rate of AUD$80 per night?

These are all rumours I have heard in the past year or so...

I have searched the JQ wannabe's forums and couldn't find this info - so if someone could point me in the right direction, or answer the questions, I would be most appreciative... thanks! I would be especially appreciative if someone was able to point me in the direction of the JQI AWA... I can't find it anywhere unfortunately :(

Thanks!

(PS I am interested purely because I want to compare JQI to the soon-to-be-announced conditions for V Australia... thanks! :ok:)

[Hopeful CC]

Hi Sinala,

Not sure I can help with all your questions.. but ill give it a shot!

Im not sure of the CM salary but CC is $33,500 base plus allowences on top of that.

Alowences are paid into your pay, however they are paid in arrears, so you will recieve your allowences in the following months pay.

CC do not have to share rooms whilst away.

Minimal inflight rest with JQi flights.

There is no fixed overnight allowence, it depends on your destination and the cost of living.. it averages out to be roughly $90-$100 p/n.

This is the information we were given in the assessment days a few weeks ago, therefore this is all Team Jetstar based.
Hope it helps!

[overhere]

hey sinala1 - have a look at...

www.jetstar.com/pdf/news/20060814.pdf

[sinala1]

Thanks Overhere, I had come across that once before...

What I am hoping for though, is more specific detailed info if anyone can help! Cheers :ok:

[stevemelb]

Does staff travel apply to "Team Jetstar" ? If so is it the same arrangments as existing Jetstar crew?

[Hopeful CC]

Hi Guys,
I too heard that staff travel conditions would change for all Team Jetstar employees.. and that it would be a case of it being up to your supervisors discretion and would be on JQ flights only and only for yourself.

A friend of mine has just finished GS and was the last Jetstar GS to go thru, he was informed that this was not the case for the new Team Jetstar crew.
Another friend of mine started mid Decemeber as the very first Team Jetstar crew and she too was told that the above was not the case.

Im hoping that these rumours stemmed from the conditions of MAM crew for Qantas..

Fingers crossed staff travel arrangements stay them same for Team Jetstar crew!

[ShesGreatintheGalley]

just confirming that i heard that too - JQ staff travel only (not QF) and only at managers discretion. which means you would prob get it - but if you have major problems with your base manager (behaviour etc) you will lose it.
Can anyone who has received an actual contract please confirm this?

[jettart]

Team Jetstar are recruiting for Darwin Base now. Has anybody got any idea of what sort of flying they might be doing? I did read some time ago an article on Jetstar flying from Darwin to other part of Asia eg Singapore Hong Kong etc. I wonder how this will effect existing long haul crew? The article mentioned that Darwin would be a "sprinboard" for asia flights. Would that mean the Mel crew would do a Mel to Drw return and the Drw crew would do a Drw to Sin/HKG or Bkk return with no overnights? Any comment? Interesting times ahead!

[PattyStacker]

I heard that ALL new recruits will be Team Jetstar and will crew A320/321/330... So no more Long haul/ Short haul......

[Hopeful CC]

Thats not entirely correct pattystacker..

Domestic are still primarily domestic and LH are primarily LH.
Jetstar employees are requried to resign and reapply for the other section if they wanted to swap.
Team Jetstar employees are told from day dot that in some circumstances they may be required to complete SH if they are LH CC and vice verca.
It also means that when cross crewing needs to happen team jetstar LH CC can work the first sector rather than being pax'd! and SH CC can completed LH sectors

[Tinks66]

I checked back on the Jetstar website under the jobs open for application and it says on there under the "Then we can offer you" heading that 'Generous travel benefits giving you the opportunity to fly away on your days off', so if that is what they are advertising and everyone is applying for then I would imagine staff travel exists even for 'Team Jetstar' crew? I know if I applied thinking that was one of the benefits and got to ground school and told there wasn't any I'd be a bit dissappointed to say the least.

[Want2Fly!]

Yeah, we will be receiving Staff Travel once our 6-month probation period is over and we've been told that it will be applicable for any flight with a QF or JQ flight number. And it's still the Category A and Category B system with ID90/ID50 rate. So we can have the travel companion or parents on Staff Travel, etc.

What I'm not 100% sure about, but I'm pretty sure my manager said this as well, was that this QF/JQ flight number rule includes where a QF flight number appears as a codeshare on another operating airline's flight, ie. QF codeshare on BA or AA.

[PattyStacker]

well for now.... When they started LH or Widebody as it was known and and narrowbody for the 320 it was 2 separte companies.

Jump forward 3-4 years and you will see redundancies for JQ airways employees or sign up wit Team Jetstar .... In either case I will take my trousers off so they can screw me even better

[rusty_fork]

Hi, is anybody else attending the Assessment Day on the 8th in MEL for MEL/AVV dual base?

[Tinks66]

I am attending one for Melbourne dual base in Melbourne on the 7th.

[Hopeful CC]

Hey guys,
just wondering if anyone else in here went to the December assessment days for LH CC MEL base?
Is anyone in here starting GS on Feb 4th in MEL for LH?

ARGHHHHHHHH - Have never been soooo excited in all my life!!!

[Tinks66]

Hey Hopeful CC, congratulations, that excitement must be AWESOME. I sure hope to feel it oneday soon. Good luck!

[Hopeful CC]

Thank you so much Tink66 - Im not anything will ever topo the feeling I experiences when I recieved the phone call!!

If its a dream of yours.. just keeping giving it your best! It was a dream of mine for years but never really did anything about it.. An old mate of mine applied and became LH CC and pushed me to apply.. So I did and to EVERY airline in Australia..

Keep on keeping on.. Hope to see you in the galley some day!!

[cabincrew511]

Hey Hopefull!!
Im pretty sure we ROCK!!
did anyone else get through that we know of yet?
Good luck to everyone..If it happend for me it can happen for anyone!!
xoxox

[rusty_fork]

Congratulations Hopeful CC, I might see you around in MEL. I have an interview on the 8th for SH.

I know what you mean about being excited, and Im not even through yet!

Good luck with GS,

Rusty

[Hopeful CC]

Woo Hoo!! I still cant beleive it, girl!
If I can do it - anyone can do it!!
Stay positive, apply to every airline under the sun no matter what your opinion of them is, atleast its a foot in the door and experience!!

WoOt WoOt!!

Congrats again CabinCrew 511

[Hopeful CC]

Hey Rusty,

Its an amazing feeling.. I remeber how excited I was for my assessment!!
If you have any questions, any questions at all.. Shoot away.. I would be more than happy to help you out, as im sure most in here would be!

GOODLUCK XX

[rusty_fork]

Thanks Hopeful!

I think I have a general understanding of the interview process, you know like making sure that you are team orientated and positive but not over the top, etc, etc, but its still very nerve racking...

Just a quick question... Do you know for sure if Team Jetstar get full staff travel benefits??? As in Oneworld aswell or just JQ/QF? :confused:

[Tinks66]

Hi Want2fly, I have a question about Melbourne dual base please. How much of the flying is out of Avalon airport? Would it be half & half? I am just considering what would be potential suburbs to live in 'if' I am sucessful through the interview process. I know you have to live within 90 mins of both airports. Any info on Geelong would be greatly appreciated.
Thanks.

[Tinks66]

Hi HopefulCC, thanks, yes it is a dream of mine and I know that getting a phonecall offering me the job flying would be the most awesome thing. I am starting to get a bit nervous now but hopefully I will be fine on Monday. Best of luck to you for GS.

[PattyStacker]

After the day I had today.. If JQ offer you a job.. RUN. RUN AS FAST AS YOU CAN

[Hopeful CC]

Patty Stacker.. why? what happened?

[Hopeful CC]

Tinks,
Im a Geelong bases girl.. have been for the last 7 years or so..
Geelong is a great place to live if you are going to be dual base.. You're looking at about 20 mins to Avv and 45mins to Tulla..
You can live in Melbourne and still somehow manage to have to travel further or longer to either MEL or AVV!!
Im all for Gtown.. althought at some point now I will prob move to Melb!

Gtown is cheaper tho to!!

Hope it helps somewhat

[Tinks66]

HopefullCC you are a GEM! Thanks for the info. Geelong looks like a lovely place out of the busy-ness of the BIG city. I looked somewhere on google and it said the drive from Geelong to Tulla was 1 hr and 5mins so if it is only 45mins thats even better. Thanks again, I really appreciate it!
Tinks66

[star84]

I used to be JQ crew and I left a year ago. I miss it alot, and I am considering re-applying and going back under this new contract. Am I crazy to want to give it another go? I am worried that if I got back in, I will know what the old conditions were like, and be miserable cause I can never go back to the old conditions.

What do other present crew think?

[Vince1]

Star84, I empathise with you. The decision to leave flying is a hard one and not something considered lightly.
I was a flight attendant for seven years, five years being with Qantas group/Jetstar.

The lifestyle we know is a love/ hate relationship. We love the benefits we have left and the social aspect of the role, but the long hours and the expectations that are placed on us as crew members and individuals is sometimes too much to handle.

I often struggle with my decision to leave and ask myself.. "was it the right choice"?

Take some time, don't rush into any decisions , because this is about you and what makes you happy. Do some research and do what is right for you.

Good Luck

[matie14]

Hi, Im new here.
I really wanting some direction, and a bit of hope.
I have wanted to fly forever. It always looked like a great way to earn money. From a kid on the long haul flights between the UK and Oz I would wish i could work on a plane. Anyway, parents never wanted me to, but 2007 I thought no I want to do it. So I got my RSA and my med cert, and renewed my passport. Now I guess im playing the waiting game. I have applied for everyone, and thus far only recived one email from jet star inviting me to apply for domestic Sydney. So my questions are:
1) will I have to wait long, now I have applied to hear from a friendly employment rep from Jetstar?
2) Where do domestic fly. Are they like Qantas, where short haul also so some international?
3) Can anyone give me hope that my dull 9-5 office job is coming to an end...?

[matie14]

Miss Positive,

Thankyou. Your post has helpted me streess a little less. I have to say that your jobs as cabin crew are amazing. I have a degree, and still dont earn what you guys are getting, and I am stuck in an office from 9 to 5 (its killing me). I sit on an over crouded train every morning and afternoon stressing about unfinshed work. I would kill to have your lives. And I hope to soon.

[trollydolly84]

Thank you Miss Positive.:D

I agree 100%. I've been with Jetstar for 3 years now and i really don't feel that hard done by. Matie 14, all i can say is do it. Go to the recruitment day and try to get into any airline you can. If you have always wanted to do the job then try the job. I personally love it. Yes i have seen bad changes in the past few years but some good ones as well. This is definetily the easiest job i have ever had and there is money to be made.

I have never met a flight attendant that doesn't complain. It comes naturally to us. We enjoy a good bitch and gossip and if it's not about the passengers it's certainly about the company and how hard they make us work!:=

Give it a go. If you don't like it, quit. Good Luck with the interviews. Feel free to ask any questions.:)

[vb_girl]

if you want to work with old farts with no staff benefits go to Qantas and if you want to have to clean the toilets and be away from all your family and friends all the time go to Virgin.

I laughed at this sentence!

However, on a serious note, we do have to give the toilet seats an occassional once over with an Isowipe but cabin crew earn a gross salary of approx $50-57k per year to do this (excluding untaxed allowances) and most crew have about 10-12 overnights per month and take home about $1,800-2,000 nett per fortnight.

[Tinks66]

vb girl, who do you work for?

[Tinks66]

Hi Rusty Fork, how did you go at the assessment? I went to the one on Monday 7th and got through to the morning tea on 9th and got through that and have the medical and criminal history check to do. It has all happened so fast I can't believe it. I am hopeful now that I make it all the way. Hope you went well Rusty.
Thanks to all the fantastic people on here that have been so helpful with sharing info and encouragement, I really appreciate it and will let you know how I go.

[AN-Boy]

Hey guys,

I'm a 38 year old male that has recently received on the 8th of Jan an e-mail asking me to apply for cabin crew at Team Jetstar. I was recently an International Equities Trader but decided that I had done the time, changed cities and have just been sitting around self funded for the past few months.

I applied for DRW,HBT,MEL/AVV and SYD bases as cabin crew. What I would like to know is whether I should have ticked the boxes on the forms for F&B certificate as well as St Johns, both of which I have had for years but are out of date. I was honest and ticked "no". I fully intend to update these next week.

Would not having these updated, automatically exlcude me from the invitation process? Or should I just tick *yes* and make sure I have them in a weeks time? I have an excellent resume, reputation and am good with people - does age matter these day?

Your help would be appreciated. And good luck to all those who have been lucky enough to have an invite and good times to those who pass.

Cheers!

AN

[PattyStacker]

AN Boy change them to yes and then tell the recruiters that you are doing them... Book in for the St Johns and show them the receipt.

[HonnieCMMa]

Hi is there someone attending the JQ GS on 4th of feb in Melbourne? I got the employment pack and now I am trying to find myself a place in melbourne.I would like to rent a house in Airport west coz it have tram goes into city (which go to Brurke st. where we r gonna have our 1st week GS ) and the following GS will be held in the same area.Besides it takes 14 mins drive to tullamarine / 50 mins to avalon! I am looking for 1 ppl to share a 2 bedroom house with me thought I haven't get anything sure yet!:bored: But if anyone would like to do it then let's find a place together?!:)

[rusty_fork]

Hi Tinks, yes I went to the assesment on the 8th and got through to the afternoon tea aswell! We must have only just missed each other, Ha ha.
I sent off my CHC forms today and had the police check done aswell. Im so excited! We might be attending GS together! Keep me updated on your progress.

Rusty

[oneworldairline]

Hey guys... recently i got an email regarding team jetstar. What is team jetstar and how is it different to jetstar employement. Also did anyone get info for cabin manager cause i dont know where to apply.

your help is appreciated

thanks

OWA

[I Just Want To Fly]

Hi there,

I know this has been asked before, but have not seen many answers.

Jetstar seems to have removed the height requirement. Is this true? I am 187cm, and am currenty crew for another airline overseas, but want to return to Oz.

Thanks in advance

[TightSlot]

Folks,

This forum is intended for working Cabin Crew: Some time ago it was nearly over run with wannabees, and for that reason the wannabee threads were established to be a source of information for those seeking recruitment. It would seem that the wannabee threads are now being used for a sort of social networking function instead.

You need to be very clear on this - If your post does not contain concrete fact about the recruitment then it has no business on PPRuNe - anywhere: This means that any of the following stuff is not to be posted...

Facebooks, blogs, I'm so happy for you, woohoo I got it, wish me luck, send me a PM, msn me, will you be at the interview, follow your dreams etc. etc. All of this should be done by PM on PPRuNe (if you must - we'd rather that you didn't use our server space for it) or by Text Message - in fact do it anyway that you want - BUT DON'T POST IT ON A THREAD.

[ShesGreatintheGalley]

i think perhaps the title needs to be changed to 'Jetstar Crew discussion' not wannabees & recruitment? it might be confusing people and sending out the wrong idea?

[Tinks66]

There is also Cabincrew.com for info regarding airline jobs, recruitment etc. I have found the info here most helpful and actually thought it encouraging to hear from people that have made it through the process and also to say thanks for the info. However, in future I shall 'personal message' to say so. Sorry.

[rusty_fork]

Hi OWA,

"Team Jetstar" is a wholly owned subsidrary of Jetstar Airways (and thus the QF group). They are responsible for supplying Domestic and International cabin crew to Jetstar Airways.

Team Jetstar is different to Jetstar in that all cabin crew hired by Team Jetstar will be hired under a different agreement than those who have previously been recruited by Jetstar.

Cabin Manager positions for Jetstar are internal. You must have at least one year experience as a cabin crew member to be considered.

Rusty

[Hopeful CC]

Can anyone tell me what kind of rest period LH CC will receive when flying a MEL-DPS with JQ?

I know that there will be no overnighters.. but what kind of rest period do we recieve.. Im clueless!!

[overhere]

Notice that Team Jetstar are advitising for Cabin Managers. Does anyone have a copy of the team jetstar agreement showing money & allowances for Team Jetstar Cabin Managers? Happy if you'd prefer to PM the details.

Thanks

[resboy]

Ouch! Weren't all these CM positions recently adveristed internally??

Does this mean a) we've got a round of direct entry coming thru and b) people who have internally gone for these positions are gonna get offered TeamJQ?

Any thoughts regulars?

[oneworldairline]

hey guys yeah if anyone has a copy can they pvt me too.. i want to see the agreement and wages for CM. thinking of applying too so i can come back home to australia.

thanks owa

[Ascent]

Hey Guys - is there anywhere i can find a copy of the JQ EBA ? I cant find it on Wagenet or at the FAAA website. I wanna compare conditions between the team jetstar contract and the EBA.

Many Thanks :ok:

[Shazz-zaam]

Instead of Team Jetstar, ( part of the Qantas group) Have you considered applying for QCCA? (Qantas Cabin Crew Australia)
I believe that the conditions are better than Team Jetstar, and they are having a massive recruitment drive, 2000 Flight attendants in the next 2 years:)

[smartalec888]

Their advertising for direct entry CM's for CNS/NTL/SYD/MEL base atm. Under Team Jetstar though. Any idea what the base would be like?

[rusty_fork]

Does anybody know what is in the information pack that JQ send you in the mail before you start your ground school?

[trollydolly84]

Rusty Fork - Then information pack should come in the mail about 2 weeks before you ground school starts. You should receive a copy of the EBA and your contract. Conditions of your employment. You'll recieve security forms for your ASIC airside card.A sydney airport terminal 2 card application form, a staff carpark application form.Also a form on leisure staff travel and who you nominate to be your companion. Hope that helps:)

QF400 - Ground school is pretty full on. The whole thing is pretty intense. I think learning emergency procedures was hardest, but i'm sure it is a bit easier now cause when i went through we had to learn 2 aircraft and now it is just A320. I think there are exams every second day now from what i have heard. I'm sure you will be fine:)

[PattyStacker]

Q400,

The A/C types are pretty similar/ 320/321 are the same almost and the 330 is not that far off. You will be fine

The Cabin Manaers are all great. A few specials, but, when u fly with me u do the basic first. Safety, Customer Service, then I don't care what you do.

We have really busy days and even with 5 crew or the 6 crew on the 321 you don't get a chance to sit down.

Just remember this is a new world of flying. You have busy days and quiet days.

And if you play by the rules you don't read magazines or newspapers unless its your allocated break.

NOT MY RULES BTW

[330lover]

Hay!
Ive been reading over the pages here for Jetstar and a little confused on the whole Team Jetstar conditions compared to existing JQ staff.

Is there anyone that has a current Team Jetstar 'contract' for Long Haul? I want to clarify a few things:


Is it the same as the domestic one whereas for every block hour your flying for you get $11.70?
is a block hour a rostered flying hour?
what is the base salary for JQI? for cabin crew and CSM's?
Is the minimum/maximum duty hours same as what is posted about domestic? 152 and 164?
do you get overtime for any hours worked over a certain amount?
Do CSM's get a retention bonus?
Do you get commision from on board sales?
the staff travel - is it one world or QF and JQ only?
Is the roster done every 28 days or per calendar month?
on a rostered day off and crewing call do you have the 'choice' to answer or not or are you always on call?and is there anyone checked to line from Team Jetstar International?

Sorry for the questions just trying to get a clearer view of the differences as any new positions are all Team Jetstar and want to work out if its all worth it or not.

Thanks Heaps

[Hopeful CC]

RUSTY FORK:
I recieved my employment pack about a week ago and im due to commence GS on feb 4th.
In the pack we recieved our letter of offer, US visa application, car park application, AWA and some material to familiarise ourselves with before we commence GS, etc.
The security & ASIC forms were emailed to us for us to complete and return PRIOR to us being offered the position.
There is no staff travel nomination form - however staff travel does not kick in until you have been with the company for 6 months.

Hope this helps a little!!

:)

[Hopeful CC]

330LOVER:
Although I cant answer all questions, I will attempt to answer those that I have the answers to!

1. No, JQI cc do not recieve an allowence per block hour, instead we recieve a productivity bonus for the hours we work between 120 and 156.
This bonus is and added 125% of the average hourly pay rate applied to the hours worked between 120 and 156.
3. The salary for CC is 33,475 plus allowences. Im unaware of the CM salary.

7. As far as I know, yes we do recieve commision for inflight sales. We automatically recieve a small commision every pay which is a % of the additional sales that are pre purchased online plus commision on the items we sell in person.

8. Im not clear on whether or not this has changed.. There certainly rumours going around that team jetstar employees were not entitled to the same benefits as jetstar CC, or that it was only for QF and JQ and only for yourself.. but the information given to me from friends who are currently attending GS or that have just completed, I have been advised that it is all the same!

10. Im not 100% sure on this question, Im sure it will be clarified at GS but from what was mentioned during our assessment days, if we are called in for duty on a day off it is because there is no one else to cover that flight. Therefore unless you would like to leave your fellow CC members one member short for their sectors, it is advised that you do not say no.

Hope this helps to some degree!!

[ShesGreatintheGalley]

We were told it be three a/c types to study, would it be hard?

Also how strict are the cabin managers on board? any bitc**s? I am a bit nervous to be flying under supervision, as currently i am my own cabin suprevisor etc. You know I like to read a few mags during take off or during the flights to NTL or CBR...or do coffee...teas etc when i am ready...any opinions on this one? I am not lazy by any means, just have my own style of service...as regionals we have very minimal supervision during flights and the company just does not care anyhow, as management is about to change once again...

Vanessa.

Yes apparently the next lot of Team jetstar ground schools are endorsed on the A320, 321 and 330. This was confirmed to me only a few days ago by the head of the training dept.
Cabin Managers are as strict as you make them.. by the sounds of it you will prob feel uncomfortable if you are the type who wants to read magazines during takeoff and landing (!) and do the service whenever it suits you. We have a standard service guide for both short and long haul and the procedure is to follow the service guide. I like the cabin service to be done first, as opposed to sitting down every sector and eating myself first. to me thats just what you do in a customer service role.
So your 'own style of service' as you put it will need to be adjusted and you will need to follow the service guidelines..otherwise you will find it very difficult and so will the rest of the crew you work with. We have some sectors that are longer, but generally you will work, and work hard. Crew who slack off and dont pull their weight (especially newer ones) are not looked on favourably by anyone else.
Any CM who catches you reading magazines during takeoff and landing will most likely haul your ass into the office.. besides the fact its a safety issue, its also quite rude i think of new crew to 'assume' they can do whatever they want onboard and ignore SOPs.
Sorry if this sounds a bit direct - but it is a problem that is occuring more and more often now with an influx of new crew who dont seem to give a !!!! and dont care about the fact this is a customer service role -its happening quite a bit and its really starting to frustrate me when i come to work and have a great crew, except for one who thinks cabin presence is walking through the cabin once and then reading new idea on the rear jumpseat for the rest of the flight.
Just a few things to keep in mind.
:)

oh - i was also told staff travel was after 12 months and it was full QF staff travel. the 12 month 'waiting period' apparently is to weed out the ones who have managed to stay. the company are (quote) 'not expecting crew to stay more than 4-6 months on a team jetstar contract so the staff travel after 12 months is like a reward'.

[Sky_hi!]

Their advertising for direct entry CM's for CNS/NTL/SYD/MEL base atm. Under Team Jetstar though. Any idea what the base would be like?

and

Ouch! Weren't all these CM positions recently adveristed internally??

Does this mean a) we've got a round of direct entry coming thru and b) people who have internally gone for these positions are gonna get offered TeamJQ?

Any thoughts regulars?

My thoughts were and still are: " WTF? "

I thought they were internal aswell, as they ALWAYS have been. How disapointing! I have worked soooooo hard for this company for over 3 years and someone who never has worked for Jetstar could possibly get the position before me????? :{

Further if I am lucky enough to get the position, they offer me the 'Team !!!!!star' agreement???? :yuk:

[Mr Seatback 2]

Yes...mags on jumpseat during takeoff and landing is VERBOTEN at JQ...and rightly so...

Could you imagine what MIGHT have happened recently in Heathrow with the BA38 accident, if the crew weren't paying attention for landing, and instead having a quiet flick through the latest OK?

Food for thought...anyway...back on topic...

[A320 galleybitch]

QF400

I am suprised you even signed your real name to such a casual comment in regard to safety related aspects of the job. Actually, in your case i would have to say very silly. Especially if you are intending on starting with Jetstar soon!!!!!!!!!!

A B P

AJ has also made the following comment to crew, it went something like this "your expectations of this company are too high!!!!!!!"

My personal response would be "WTF"

[Hopeful CC]

oh dear lord..
Im about to start GS in 2 weeks and Im awfully afraid that Ive chosen the wrong airline!!
Dont get me wrong, I am far from the precious so and so that I may look like after having said such a thing - I understand what Jetstar is all about. I worked as a CSO for some time, left the company and am now coming back as LH CC.
When I worked for them previously I was emplyed by Jetstar - Now Im employed by Team Jetstar - am I up !!!! creek without a paddle??

I had opportunities to go with Virgin and Rex - but loved the idea of LH so accepted Team JQ - was this the right thing to have done???

I know that with such a high staff turnover and inlfux of new crew members, more experienced crew will be sick of the sight of newbies.
I have been in customer service for years and years now, I was also a nurse and I know what it means to deliver exceptional service to pax.
I understand that in every job there will be people that you perhaps 'clash' with for no other reason except 'personality differences' - could someone be totally honest with me and tell me if it will be hard for me to get along with the experienced crew.

I am actually petrified that I will be disliked for being new.
It may sound ridiculous - but nursing was the same - Newbies are frowned upon by the experienced staff - no matter how bloody hard they work..

Having said all of this - I am still ecstatic to have the opportunity!

[Mr Seatback 2]

Hopeful CC

Provided you get in there, know your stuff, work hard and take the job seriously, you shouldn't have any problems. Older crew appreciate it when new crew make the effort to know their stuff, and take their role seriously.

It's only when they don't that things go awry.

When I flew, the ones that tried their best stood out against those who simply didn't give a !!!! about anyone other than themselves. Those only interested in doing the bare minimum's stand out like you know what on a bull. And that goes for the older crew too. Those that do the work, get the rewards in the long run by way of promotion etc. Those that don't, get the truth revealed with the passage of time.

Good luck on your new career. Just concentrate on doing your best, and I'm sure you won't go wrong!

[ShesGreatintheGalley]

Hopeful CC:
Dont worry.you seem to have the right attitude. I dont have anything against the Team Jetstar employees - i am just always dubious about what the company serves up.
You know the ropes, you dont have overly high expectations about the job or company - you will be fine. Good Luck!

[ShesGreatintheGalley]

well i hope it works out for you... its a tough world out there if you have flown for a long time
if you are getting over flying JQ is seriously NOT The place to finish up. trust me.
if you want one or two glamourous years go to emirates or QF MAM. we are where they start.. not finish. (although it does finish most)
haha

[Sky_hi!]

Thanks!! ABP for your info on the current CM positions being offered at short haul.

I was just a little shocked to learn that they were advertised externally AND under Team Jetstar. I am on the current EBA so I'd expect that if I get the upgrade it will be on those terms and conditions. ( I'll double check anyway, just to make sure when I have my exam)

I'm hearing you on AJs 'flexibility' comment. Although, its one thing to be flexible, its another to be worked to the bone!!!!! I'll stop right here because otherwise I'll end up getting myself into trouble.....:ouch: hee hee.

I'll end by saying goodluck Team Jetstar recruits, whether you are applying for CM or FA. Its hard work but a great job, and I love it. See you online :ok:

[jet fly]

Hello All

I just recived email for Assessment for Jet star. I have few questions

1. I have read all the forums and bit worried about the contract but i am not there for life in Jet star. so how are the new contract now ?
2. They said in email final interview is on 8th Feb in 3 days is it possible that i can do medicals and police check that quick ?
3.Do we get discounts if i fly for the assessment using Jet star ? I know i might be dreaming but want to confirm.
4.How is the Assesment is any one done this year in mlebourne ? mine is in holiday Inn at melb Airport ?

I am male so wearing suit is good for the assessment ?

Please help me and motivate me ....excited

[rusty_fork]

Hi Jet Fly

Congratulations on your invitation to the assessment.

Firstly, the Team Jetstar contract is not as bad as lots of people are suggesting, obviously it comes down to each person, some people are on much better conditions, but personally I am on a Team Jetstar contract and am happy with it. I know from experience that there are far worse conditions for some in this industry.

Secondly, the final interview is actually a panel review which is done after your medical and CHC are recieved. There are usually 2 interviews in the assessment. You have your initial group interview with the recruiters, and then some people are invited back (either later that day, or a couple of days later) for what is refered to as 'Morning Tea' or 'Afternoon Tea'. That is the final face to face interview. If you are sucessful in that stage, you are then emailed with the medical and CHC forms to complete and send away.

Next, unfortunately, you will not get any discounts if you have to travel to MEL for the interview.

Lastly, the Assessment is generally a pretty good day. The most important thing is to relax and just be yourself. You MUST wear buisness attire to the interview, its something they look at very closely... Just a nice plain suit will be fine.

Hope this information helps :ok:

Rusty

[thestarcrew]

Hey guys,
Does anyone here went to the assessment day Dec 13 07 for LHCC Melbourne based. I got through the day one and day two, then processed my medical and CHC ASAP the following week. I received an email from Team Jetstar the 2nd week of January, saying that I am on the active hold list - pending ground school?? I'm just wondering if anyone here is in the same situation??? The wait is killing me...:ugh:

[blokehostie]

jet fly,

with all due respect(hmmm).....motivate yourself!!!!

You say you are a "bit worried about the contract but i am not there for life in Jet star"
That's exactly the bloody attitude that will make you friends!! NOT!!! Some crew take the job seriously and have fought hard over the years to improve(read maintain!!) the pay and conditions. My own attitude is that I would love to be able to say when I leave, that I have fought hard for better conditions for new crew, just like when I started flying!! I guess I was lucky when I started, a good contract with good conditions. How come? Because crew before me didn't have the attitude 'oh well don't care really how bad it is, I'll just do it for a while then leave!!'

Also, learn to write(type) English so it can be understood properly.


BH

[NZ boi]

Hi there re ur question im a JQI CSM on the DPS rtn flights its dependant on the loadings of flight if full then no rest we are supposed to have 2 seats in crew rest reserved..

[NZ boi]

Hi everyone ,I am a new CSM at JQI my group was the last to be employed as Long haul as all the gs from now are team JQ which is domestic and the odd international ,I enjoy it was flying before so I was direct entry CSM any questions ask also to all the JQ crew out there dont bag the company as management read thease sites and you all have heard what happened to the facebook crew..

[Corey000]

Do you happen to have any idea how long the process will take post reference check and medical during this "mass" recruitment drive?

Any ideas of how many classes Qantas can run at once?

Cheers

[smartalec888]

Care to elaborate NZboi in relation to that Facebook issue? Are you CNS base?

[thestarcrew]

Hi NZ boi,
I'm just wondering if you can answer my question? I went to the assessment day in Dec 07 and was very fortunate to get through. I received an email from JQ in January saying that I am on the active Hold list, pending GS. Do you have any idea when will be the next GS for LHCC in melbourne?


Cheers

[airbusthreetwenty]

Now either my post was deleted or it didn't come through.

NZboi disregard the PM. I think i know what you're talking about. It has something to do with VODs, right?

[tjz]

Hi all,
Just wondering if there are any current JQ domestic CC out there who can share what a general monthly roster is like. Eg routes, sign on/off times ets.
Thanks!

[PattyStacker]

You'll probably find that no-one in JQ Domestic is talking at the moment.

We are all in shock and dismay at the past week of rain delays (more that 2 hours each day) unscheduled overnights, abuse, demands ( and that is not from passengers) and general imcompetence.

[airbusthreetwenty]

Yeah this past fortnight has been the fortnight from Hell.

Love the "no accomodation in Melbourne".... taxi trip to Geelong...


Melbourne seemed to do OK with the Commonwealth games....

[Bad Hat Harry]

Move from Death Star to QCCA and enjoy big Tand C improvements.
Once Dixon goes Jet* may disappear

[AN-Boy]

Hey guys,


I just got an e-mail from Team Jetstar inviting me to attend the Hobart base interview in March. I have a few questions that you guys might be able to answer. I've read all the posts here and am still a little confused.

1. If I pass the assessment day, where will the training be done?
2. I currently live in Melbourne, does Jetstar provide guidance and help with relocating if I am a successful applicant?
3. Being close to 40 years old make any difference to them?
4. On your roster off days, can you return home on a non rev basis?

Any answers to my questions would be greatly appreciated. I am looking forward to the interview and hope that my years of experience in many environments will be appreciated by the Jetstar team.

AN

[pinklemonae]

Yeah this past fortnight has been the fortnight from Hell.

Love the "no accomodation in Melbourne".... taxi trip to Geelong...


Melbourne seemed to do OK with the Commonwealth games....

When I was getting checked to line in BNE, they had two of us staying in Ipswich and comuting everyday to the airport..

Now THAT was fun!

[winnie1]

Has anyone got an interview in Melbourne for Jetstar Cabin Manager on Monday 25th Feb? I used to fly for Qantas s/haul , but left because I want to fly for Jetstar . Just wondering if someone could give me an idea of duties as far as overnights etc go and what sort of wage i may be looking at?

[OldBoiler]

Winnie1.......I'm sorry even though I have read your post many times let me make sure I have this absolutely correct......you left qantas s/h because you wanted to fly for jetstar????:uhoh:

Would someone please call a doctor quickly......we have a very sick person in the room:confused:

[Mr Seatback 2]

Yes oldboiler...very curious post from winnie1...

[Flyingemu!]

Hey there,

Firstly I would like to say 'wow' I only just discovered this thread and I think its such a fantastic thing! If only I had known of it before I went into my second interview!...

Secondly, since now I have been accepted through to the second round (pheeew!) I was just wondering if anybody went to the most recent 'Morning Tea' (Second Interview) for Jetstar Cabin Crew on February 8th?

I know it's only been one business day but i'm really excited and impatient to hear if I got through!

Does anyone (particularly anyone who has already been accepted) know how long it usually takes for Jetstar to get back to you?:confused:

:)

[A320 galleybitch]

Flyingemu

Dont get your hopes up!!! It could take at least 6 weeks for them to get back to you. Dont quit your job, like some people on this thread have - thats my advice for the day

[winnie1]

Let me point one thing out...... I was employed by mam....need i say more ! No security etc etc...... and where i live now jetstar is the only airline with a base . Qantas is not what it used to be, even from when i started.

[Flyingemu!]

A320GB Thanks for getting back to me :). Four to six weeks? :ooh: I guess I will just have to be patient. As for quitting my job, thats something I definitley can't afford to to until I get a definite offer, so fingers crossed!!

I'm guessing that you already work for Jetstar?

[thestarcrew]

Hi A320 galleybitch,

I went to the Dec 07 assessment day and got through all stages of recruitment. Now I'm on the active hold list Melbourne based LHCC for JQ,
any idea how long I have to wait before I start GS?

Cheers

[PattyStacker]

Can any current crew confirm or deny that CURRENT JQ crew have been offered $1000 to go over to Team Jetstar.

[airbusthreetwenty]

I haven't heard, but it wouldn't surprise me.

We all know how they love to throw out those "bonus" payments at any given opportunity.

Especially during EBA negotiations!

[ShesGreatintheGalley]

I am confirming it. PattyStacker - you know who i am (so you know its true)
Its a three page document given to FAs only inviting them to transfer across to Team JQ before a certain date and offering a $1000 cash bonus as an incentive.
It says in the document that you are entitled to take across with you all your seniority, benefits etc as per your current agreement - so this includes your Long Service Leave, Holidays etc etc

I dont believe CMs have been offered this - i wonder if they will let me go across to Team Jetstar Part Time? Haha

Most people that i saw today in the crew room think its a bit of a joke and that it cant be that good if they have to offer money to entice us to go across.

i agree. i can understand them opening it up for current crew to transfer across if they want to experience a bit of 'international flying' but offering a cash bonus kind of makes it seem dodgy to be honest.

[indamiddle]

all jetstar employees should seroiusly consider the offer.
i.e. $1000 bonus to move from base pay $38000
to new '' '' $33000
= - $5000
this is a no-brainer....now to get my tongue out of my cheek

[indamiddle]

loss in one year $4000
loss each subsequent year $5000

[ShesGreatintheGalley]

as mastercard would say

Priceless

[Flyingemu!]

Ahhhh....ok. Today is Wedneday, I went for my second interview last Friday. I keep checking my email but nothing! I'm guessing I have either NOT got through or they are just taking their sweet a** time to get back to me.....:confused::ugh:

There has to be SOMEONE out there who also went to most recent morning tea?

Anyone ?

I'm so impatient:sad:

[TeamJQboy]

Indamiddle, not having a go here, just wondering if you took the flying allowance into account when considering what the difference would be in a year's pay between Jetstar and Team Jetstar cabin crew?

Because the $11.70 per block hour flying allowance should add around $12,000 a year to our base salary, if you go by the example of approximately 89 block hours per month (out of 120 duty hours). That would bring what a Team Jetstar flight attendant earns in a year up to what current Jetstar flight attendants earn - roughly - if my understanding of what JQ crew earn (after their allowances are added) is correct.

It is longer duty hours and the potential for higher hours rostered per month that Jetstar is gaining from Team Jetstar crew. Our duty hours are 12 hours planned, 15 max (with delays/disruptions). Max hours for a calendar-month roster is 164. But just as an example, I have only been rostered 114 hours this month. I have been given 8 available days though. Called out on 2 of 4 of those days so far.

Well, I signed up for this job as Team Jetstar having not flown before under any previous contracts or conditions so I guess you could say I don't know any better. I do have a few mates who were already working for Jetstar and had given me a comparison of their contract versus mine, but still as the cliche goes; :rolleyes: it was the 'job of my dreams' so there was no knocking it back! And I'm loving it so far - everyone's been so friendly and welcoming - and I haven't been getting a hard time from anyone about the Team JQ thing which is great. :)

As for the $1000 incentive for you guys to make the transition prior to August this year, well I'm not saying that's a good or bad idea to take up. But bear in mind the fact that your EBA is up for negotiation early next year, and a lot of JQ crew I've been speaking to out on line fear that the new duty hours, rest periods and all that stuff that is decided on may end up being brought closely into line with the TJQ agreement and maybe getting in with TJQ now (and getting a $1000 bonus while you're at it) might not be such a silly idea? :confused:

Just an opinion from a Team Jetstarrer, don't shoot me please! lol. :sad:

[airbusthreetwenty]

TJQboy... We all know they way they operate.

Come negotiation time they'll spin this rhetoric "Vote yes for this EBA (TeamJQ contract masked as a regular EBA) and we'll give you a $1000 sign on bonus".

I'd imagine most current crew would prefer to remain on their current terms and conditions for as long as they can, before accepting anything else.

Either way I can see crew being offered a $1000 bonus.

[overhere]

TeamJQBoy - I don't work for JQ however the figures you've written appear to be inflated - they don't take into account annual leave & sick leave for a start.

Also it's worth noting that the reduced base salary is the rate your leave (annual & sick) is paid on - this would be somewhat reduced from what I understand the current JQ crew earn.

Having recently been offered a TJQ interview for CM, I was somewhat horrified at the salary on offer (as CM's apparently don't get any block hour allowance but rather a bonus as dictated by JQ management). Having flown before, when this was balanced against the 168 duty hours (higher then other airlines) and the mostly day trips, the conditions seemed rather substandard.

I'm sure the people at TJQ are fantastic and you're right in that the job probably works for someone like you, who has never flown before & who probably only wants to do it for a few years - for those seeking a career in flying though there are only 2 airlines of choice now in Australia.

[PattyStacker]

WOW, I guess this is a sign of the times.... I am happy doing AVV/BNE at 5.15am for the rest of my life. No way am I siging up for $1000 before tax anything.

I remember when we got that little sweetner with the last EBA and I think I came out with about $485 after tax.

Does anyone know of anyone who has taken up the offer or who is seriously considering it?

[ShesGreatintheGalley]

more and more reason for current JQ staff to encourage others to join the FAAA and fight to maintain our conditions when our EBA is negotiated.
Now that people can physically see what the company 'want' they will hopefully have more personal energy to fight the company over the EBA come negotiation time

[Flyingemu!]

I got through the second interview ..... Yippeee!!!

:)

I'm so happy but sort of hesitant hearing all this bad talk about Team Jetstar terms and conditions.

Hmmmm........ Is there any happy team jetstar people out there?:cool:

and, sorry to sound retarded but... what does the 'Q' stand for in JQ?

[airbusthreetwenty]

I'd say there are plenty of happy TeamJQ staff around at the moment.

I'd say ask the same question again in about 8 months and you'd probably get a different answer when all the "This is my dream job" excitement has dwindled.

I'm sorry to sound so pessimistic, but even crew covered under the EBA feel that way at times.

and JQ is just the IATA designator code. Doesn't really need to stand for anything.

IE Jetstar Asia uses 3K, Qantas QF, Virgin Blue DJ.

[Miss Hostie]

Congratulations Flyingemu

I think you will probably really enjoy the job. If you have always wanted to do it then i say go for it and try to enjoy it. The way i think is if you do the hard yards at Jetstar (which you will, believe me. there is no glamour:\) you will want to later try and get into qf or virgin. At least you will have airline experience and you will appreciate working for full service so much more after working for jq. Just a thought.

I met a few new recruits in the current ground school and they seemed really happy so i hope you enjoy it too.

[thestarcrew]

Hi Miss Hostie,
I hope you can answer some of my questions, I went to the Dec 07 intake for LHCC Melbourne based, I am currently on the active hold list. Do you have any idea when would be the next ground school in Melbourne or at least any idea how long is the normal wait in general from your experience??

[thestarcrew]

G'day! Flyingemu
Did you apply for LH or SH. I went to the Dec 07 intake for LHCC and now was put on the active hold list. Any idea when is the next Ground School in Melbourne.???

[smartalec888]

Hi there re ur question im a JQI CSM on the DPS rtn flights its dependant on the loadings of flight if full then no rest we are supposed to have 2 seats in crew rest reserved..


As a CSM, isn't it your responsibility to liase with groundstaff to ensure that sufficient seats are blocked off to provide adequate crew rest? (surely something like this is outlined in your EBA?) I'm sure if I were operating cabincrew on that sector, expecting my crew rest to be given but then to be told that it was not possible due... Why? Poor leadership on the CSM's behalf. :D

[Flyingemu!]

Airbusthreetwenty & Miss Hostie
Thanks for the words of advice ;)..... I'm definitley not expecting this job will be glamorous. If anything, i'm thinking it might just make or break me! But I guess that I won't know until I give it a go. And anyway I still have the security and medical test thingys to get through so fingers crossed!!

Thestarcrew... I applied for domestic... hmmm... not sure if they are planning to train all of us together ?? but I remember being told that training for us would not commence until around April. :bored:

Hang in there, I think as some people have already mentioned, they are quite unpredictable with getting back to interviewees (:ugh:)

One more thing..... at my interview they mentioned that there would be opportunities for Domestic Cabin Crew to travel on international trips... does anyone know anything more of this? And if so perhaps how often this would happen in a rostered month ?.....:confused:

[thestarcrew]

Hey Flyingemu
Thanks very much for the reply, the wait is killing me as you know.
If you haven't done your medical yet I suggest you go to the south Melbourne clinic, they pretty much on the ball and should get an appointment really quick. They deal mostly with work related medicals so they're pretty organised. I hope to see you in GS by april, not sure myself since I applied for LH. All the best

[ShesGreatintheGalley]

there will be no difference anymore between LH and SH - you will all be trained in the same groundschools on all three aircraft (A320, 321, 330)
You will then be given either primarially LH flying, or SH, but your roster could include a mix. The reason they might of told you for a SH interview that you could be doing LH flying is that you are able to work LH hours, which means they can call you out or roster you for a LH flight if they wish, so yes if you are TJQ SH you probably will do some LH flying and vice versa.
all one groundschool. no difference anymore.

[Flyingemu!]

Heya Shesgreatinthegalley, thanks for the info! Muchly appreciated;)....

Hoorah!:}

[thestarcrew]

shesgreatinthegalley

thanks very much for the info. so I'm hoping that I start GS sooon in april....?

[londoneasyjetboi]

Hey Guys!

We'll go with the point first!

From what I read on here, JQ crew are going to paid somewhere around 50k all in if I have read correctly yeah?? just as a slight comparison to why you shouldnt all be that worried, $50k equates to around GBP23k. I get paid less than that now in my current company and I am a Purser having to live in London! I am seriously considering coming back to Oz if that is what I can earn for less work!!! If anyone is interested, PM me and I will show my contract and maybe it will help you all see that its not that bad what is being offered to you. At the end of the day it is a LCC and they are known for paying lower than others!! Get in contact if you want some comparisons to airlines here in Europe! You guys are loaded compared to us, and that is not even taking into consideration how much less the cost of living is, even in Melbourne!

Now to my question (hope you guys are still reading)

Can anyone who is in JQ give me some details in the possibilty of being able to work Part time and if possible, how long it takes to acheive this. Furthermore, if there is anyone trying to study and fly at the same time, get in contact with me, would like to hear about your experiences!!

Good luck guys with your decisions RE new contracts!!

J

[ShesGreatintheGalley]

Hi

Sadly i dont think there will be an opportunity for Team Jetstar Recruits to go Part Time at the moment, perhaps in the future they may change their mind.
If you were Long Haul, you would have more time at home - however domestically you are pretty much full on all month.

Sorry

ShesGreatinTheGalley

[thestarcrew]

G'day Shesgreatinthegalley,

Do you have any idea when is the next GS intake in LH Melbourne base in 2008? I was recruited December 07 and still waiting. Any info is much appreciated. Thanks

[Miss Hostie]

i wouldn't be surprised if you got a call to start ground school soon. It's so random with jq. They really need crew, especially at long haul. There is currently a Team Jq domestic ground school happening in syd and it has probably got another 4 weeks to go. They can only start ground schools with the trainers available.

i would say ground school for you could be within the next 6 - 8 weeks. They should let you know soon. Take a few weeks off before ground school for a break cause believe me it is full on stress.:\

[thestarcrew]

G'day Miss Hostie,

Thank you very much for the info. I'm really hoping I get the phone call soon.
I think I will take your advice and have a few weeks off from work before GS.
I just have to stay positive and wait....

Thanks

Thestarcrew

[ShesGreatintheGalley]

i have no idea what the timetables are or what they have planned - i just fly.
although Miss Hosties comments are true - GS is full on.. dont quit your job right now without knowing when GS will start.. you could be waiting a while and its prob not the best move.

[overhere]

Hi all,

(Team) Jetstar is currently recruiting for SYD Based LH CSM's - can anyone out there (ideally a SYD based LH CSM) give details of take home pay, hours worked & what a roster would normally look like?

Happy to get the info by a PM if you'd prefer not to post it publically.

Thanks heaps!!

[The Voice]

Hi all,

FYI

In todays Northern Territory News, there is an ad seeking applicants for the new impending DRW base. According to the ad, you can select DRW as your preference now on their recruitment page. Applications close 7 March 2008.

Guess it'll be a mix of domestic and international flying from here.

[AirborneSoon]

I've been reading this thread and the fear mongering regarding conditions with Jetstar. Yes I agree work conditions are absolutely important and should be protected if they are in danger. But if you want to know the meaning of hard work for no reward go and work hospitality in a resort town in Australia for 6 months. You'll be treated to...

Exorbitantly high rent
50-60hr weeks, every week without exception
Shifts that start as early as 3am and finish as late as 1am, averaging about 13hrs a day with one 30 min break
One day a week off if you are lucky
No life whatsoever because every spare minute you have you are sleeping
No benefits at all because you are casual (not even a meal on a long shift) and can easily be replaced by the next backpacker that walks in the door
A flat hourly rate of $15-20, giving you a princely income of less than $700 a week for your effort. That's the premium price for locals BTW...travellers get less
The inability to enjoy any of the pluses of the place you live in because you have to work to accomodate the tourists
Being on your feet every minute of your shift and taking your break next to the dumpster in an alleyway

Now please go back and read the Jetstar contract again, it's not as bad as you think.

[prunezeuss]

...are the T and C s being offered at Jet* as good as those being offered at QCCA?

[blokehostie]

AirborneSoon,

Why is it that you think simply comparing the JQ T's & C's to the example you give is appropriate? You say that you agree that work conditions should be protected if they are in danger! Well with Team Jetstar accepting their pathetic contract it is fair to assume that EBA crew may well think of theirs as in danger!
And, what if we compared the JQ T's & C's with that of a Qantas CSM that's been flying for 25 years, would make ours look even worse. My point is, you can compare the job with others that are worse and others that are better, but the reality is we should be fighting for more pay and better conditions. Not just accepting what is offered because there are 'worse' jobs out there!!

[speedbirdhouse]

Be aware guys that the QF group are not adverse to using this site to push their own industrial angle.

People posting [especially new ones] may not be who they would like you to think they are.......

[AirborneSoon]

Attended an assessment day. The session had very few applicants, about half as many as their were seats in the room. Almost none of them were local and had flown interstate for the day. I hope they went better than me because it cost them all a fortune to be there.

The presentation on Jetstar was about 2 mins long and contained no useful information about the position or the company. All they told us was that no matter which division you apply for (short or long haul) you'll probably have to work both. No mention of pay or conditions etc....I really wonder why Australian businesses decide to only let you know what you are applying for after they offer you the job. It seems a ridiculous practice. The good news for wannabees is that they will probably be recruiting constantly until 2010 with their ambitious fleet orders. So if you want it, there will be plenty of opportunities to do so.

They basically said they were desperate for staff and hoped we would all be called back. No call by a certain time that day, you can assume they don't want you. So I'm disappointed I didn't get a call back. I did my research, turned out in a business suit, appropriate hair, makeup the lot. I can now look forward to the next round of Qantas and VB recruitment I suppose.

Met a guy today who had already had 6 airline knockbacks so it helps me to take this one on the chin.

[blokehostie]

Hey AirborneSoon, sorry to hear you didn't get a callback.

What you say sums up Jetstar though!!

Desperate for staff yes. Still prepared to undervalue and screw existing staff, yes!! Go figure!

[AirborneSoon]

I've also worked for an employer that decided high staff turnover and constant recruitment was a viable business strategy. It's not the best of working conditions and I really wonder how the profit can justify the training and recruitment costs alone. Oh well...it's just the way some businesses work these days.

[wanttoflyagain]

I went to the jetstar recruiment day last week in sydney, i got through to the afternoon tea and final face to face interview, i believed i had gone well all day and completed the exam in time, spoke to may people and was generally just myself.

Having had almost 2 years international flyin experience in the middle east, i was asked in the final interview would i be open to taking on a position as CSM instead of cabin crew which i had apllied for initially. The interviewer spoke to myslef about pay and need for crew with international experience such as mine and asked me q's on how i would cope with being younger than some crew and being in a higher position...

from the interview which went on for sometime and positive feedback received I thought I would definately progress to the next stage, but to my shock I was emailed the following day as "unsuccessful" ..what is it that the want, having had unique opportunities offered t myslef in the middle east, i feel stupid for leaving and upset I can not get a job in my own country!

just thought i'd share my experience...

[wannabefa]

Hey Everyone,
I was just wondering if anyone could help me with a few things? I just applied for domestic & long haul for CNS base. It doesn't close until March 24th but I know that they are already have recruitment days. Does this mean that they already have filled up their days before the applications close or that they will have more after they close?
Also what types of group activities should I expect to do if I do get an interview... hopefully

[AirborneSoon]

I expect if apps are still open they will probably hold more assessment days and if need be put successfuls on active hold. It's a very simple process without much opportunity for you to get any more info on the job unfortunately. The assessment is supposed to be 3.5hrs but mine went for about 2. Probably due to the low number of people attending.

You are asked 4 Q's in one on one interview

Customer service exp and how it relates to JQ
Problem customer
No supervisor situation
Multitasking

I don't mind posting these Qs on here since I doubt it really gives anyone an advantage anyway. You either tell them what they want to hear or you don't.
Then you play a couple of games. One is making some shapes out of smaller shapes. A debate and give us some info on these JQ destinations.

We got measured for height, which is a new one because I hadn't seen that mentioned before. I was under desirable height and got eliminated. Can't say whether it was because of my height or not. Only 3cm under btw. On my day they decided to do callbacks that day and do finals that afternoon.

Can't tell you who got through because I wasn't there. Would have been interesting to see though. Try and get a pic of what kind of candidates they are looking for. Good luck.

[AirborneSoon]

wanttoflyagain

I wouldn't feel too bad. As has been suggested perhaps you are too experienced for them and they fear you will not easily settle into their LLC conditions. It's just as easy to be eliminated for being "too good" as for being below standards. Try an airline with higher standards and you may get further.

I learned this lesson with hospitality. I couldn't get a job until I stopped dressing nicely and instead turned up for job interviews in jeans and a casual shirt with my hair down. No I didn't go like this to my assessment day btw. But it does prove a point. Maybe you just didn't look budget enough for them...?

[apparently]

wantoflyagain

I know that JQI are very short on experienced crew to fill CSM positions and I can't believe they did not accept you. Pay is not too bad for CSMs and they really need people with International experience. There are some very young CSMs flying with JQI at present so I don't think age is an issue. As such, I am at a loss as to why they didn't hire you. Maybe bigger and better things are in store for you! Please apply to V Australia as they are currently recruiting and are looking for crew with International flying experience. Applications close at the end of the week. Good luck!!

[AirborneSoon]

Ditto on V Australia as they are actually holding assessment days in Dubai (check their application it has a Dubai option) so surely your experience will be appreciated by them.

[ShesGreatintheGalley]

arrrgh! JQ Management WHAT are you doing? it drives me INSANE that they knock back experienced crew who have previous customer service experience in favour of those who have just come out of school. It has been proven time and time again that the young ones that are any good are few and far between - so many of them are lazy, wingey, unprofessional and 'know it all' as soon as they leave ground school and are checked to line. So many of them are proven incompetent once checked to line - some dont even pass their inital check! One commented in sydney a few months ago when asked to arm doors "we wern't taught to arm our doors, i dont know what that means" i mean - how do people like this get through interviews and ground school in a dazy hazy butterfly state? HOW?
There are some crew getting through that are older, which is fantastic as its really noticeable and they are instantly 'part of the team' - they fit in nicely and do their job perfectly and dont need to be kicked off the jumpseat to get out into the cabin. My peice of advice for anyone who has experience flying and has been knocked back for whatever reason - ring and email them again, explain that you are thinking that there must be a mistake and can they double check that you have definatly been eliminated as you are really really keen for this job. sell them some heart wrenching story - who knows, perhaps it will work and like others have said, the chances of them NOT accepting those with prior experience i think is purely because they are worried that they will see the conditions/flying and say 'at ansett...' (example by the way)
i just want to go to work each day and work with lovely crew who know their positional duties and give great customer service. i dont want to go to work and meet new crew fresh out of line training complaining about their roster and finding it annoying that they have to stop reading the new idea to take the time to arm their door (who complain that their school days wernt as long as flying hours etc and how tired they are etc etc and how dare that woman ask for another glass of water, i mean, helloo? i am busy talking here!)
(end of rant - thanks for your attention!)

[AirborneSoon]

Shesgreatinthegalley,

Now I am really bummed I was rejected because you sound like my kind of person. I have 10yrs face to face customer service in very demanding roles, a great attitude and proven experience working difficult rosters and long hours. I am still at a loss why I didn't get through...:uhoh: Alright I don't have FA exp but the technical aspects can be learned. I've got a lot of skills I could bring over. I just want to work with a great team who are dedicated to their job.

I don't know who did get through but I do know there were only a handful of us with any real world experience, the rest were fresh out of uni or aviation prep school. I really hope some of the other mature applicants got through.

I'm just looking forward to the next round of recruitment at other airlines.

[PattyStacker]

JQ are fools.....

[Hobart RockStarr]

Wow I would have jumped at the chance to attend a Virgin Blue day in Dubai! Having just returnedto Aus and now and am not flying (I'm in banking of all things!) It would have been really intersting to see how many turned up. Lots I immagine. JQI if they were willing to spend a $ or two would also have some luck I'm sure. Last year whilst with EK I flew back to Australia no less than TWICE on trips to Interview for them. After going DXB-SIN-BNE, I think went standby BNE-SYD-MEL-HBA-SYD for an interview (HBA to get my suit) then the mext time on DXB- MELto SYD return for a final interview. I was lucky enought to be offered the job but in the end and prob $600 later (including medicals ) had to decline the offer as there were no suitible start dates. Rumour has it now that all JQ and JQI teams are converting to some !!!!ty contract where staff travel in non existent and pull out payments, live days etc are all scrapped. Can anyone confirm?! I'd still be interested in the HBA base domestic but have been warned by fiiends...

[TeamJQboy]

ShesGreatInTheGalley, why must you lump ALL new, fresh out of ground school crew in the same boat like that?

It sounds like you are infact the whingey one going by that post. I personally have been nothing but enthusiastic and hard-working since I was checked to line a couple of months ago, and a lot of my ground school mates talk about how hard they're working just to avoid the kind of reputation you're talking about, ie. lazy, whingey, etc.

I have not heard any negative comments from any CMs about my particular ground school and most have commented on how well prepared and knowledgeable we have been compared to SOME ground schools of the past. I know my SOPs and EPs as well as any other crew member, and in some cases probably moreso because I've had them taught to me and drilled into me quite recently. I don't however go around pretending like I know everything in front of the experienced crew because I know how cocky and arrogant that would look. I also realise that I probably still have a lot to learn about the job, which will come with time.

And it's really disheartening to hear someone like you who will just brandish all new people as dumb and lazy. As for the example you gave about someone not knowing how to arm a door... Well if I was confronted with someone like that I personally would almost want to shoot them, because that procedure is drilled into us so much during ground school, I find it hard to believe anyone would actually have a problem with performing that. :ugh:

I actually think that the morale at Jetstar could actually do with a bit of a boost from a lot of fresh, new faces like us who are still very excited to have got the job and still quite enthusiastic (however naieve you might think that is). I've even had some crew of about 3 or 4 years experience comment on how nice it is to see so many excited new crew out on line and that it reminds them of how they felt when they first started.

Ugghh! Sorry if I just got HUGELY defensive, but I can't stand people who generalise and take the actions of a few new people and talk about how all newbies are the same, when there are some of us who are putting in a hard effort to stay on everyone's good sides and positively work together with the existing crew.

[AirborneSoon]

I have no idea about the current conditions they don't mention them at all at the assessment days but do mention that things like days off are not guaranteed....what does that mean? Sounds ominous.

[ShesGreatintheGalley]

ShesGreatInTheGalley, why must you lump ALL new, fresh out of ground school crew in the same boat like that?
It sounds like you are infact the whingey one going by that post. I personally have been nothing but enthusiastic and hard-working since I was checked to line a couple of months ago, and a lot of my ground school mates talk about how hard they're working just to avoid the kind of reputation you're talking about, ie. lazy, whingey, etc.

I have not heard any negative comments from any CMs about my particular ground school and most have commented on how well prepared and knowledgeable we have been compared to SOME ground schools of the past. I know my SOPs and EPs as well as any other crew member, and in some cases probably moreso because I've had them taught to me and drilled into me quite recently. I don't however go around pretending like I know everything in front of the experienced crew because I know how cocky and arrogant that would look. I also realise that I probably still have a lot to learn about the job, which will come with time.

And it's really disheartening to hear someone like you who will just brandish all new people as dumb and lazy. As for the example you gave about someone not knowing how to arm a door... Well if I was confronted with someone like that I personally would almost want to shoot them, because that procedure is drilled into us so much during ground school, I find it hard to believe anyone would actually have a problem with performing that.

I actually think that the morale at Jetstar could actually do with a bit of a boost from a lot of fresh, new faces like us who are still very excited to have got the job and still quite enthusiastic (however naieve you might think that is). I've even had some crew of about 3 or 4 years experience comment on how nice it is to see so many excited new crew out on line and that it reminds them of how they felt when they first started.

Ugghh! Sorry if I just got HUGELY defensive, but I can't stand people who generalise and take the actions of a few new people and talk about how all newbies are the same, when there are some of us who are putting in a hard effort to stay on everyone's good sides and positively work together with the existing crew.

First of all, i was very careful to word my post so as to not 'lump' everyone in the same boat. There are lots of fantastic new crew out there online that do a great job and dont even deserve a mention in my rant, except to say that they are fine. If you are one of these people, who know your stuff, and work hard - why are you offended at my post?
I am most certainly not against having new crew - far from it! every new crew member soon becomes an old one and if you work with them from the same base, a good friend and colleague. So, fresh blood into a company is a great thing - of which i have never doubted.

Now i dont know how old you are, or what your previous experience is prior to flying, and its none of my business. My post was directed mainly at those who are fresh out of high school - little if no full time work experience - who think that this job is a walk in the park and they can sit around and dream all day.
And this is obviously not you - so dont be offended at my post as i wasnt directing it at you!
If you are one of the younger ones straight from school - then good on you for having the balls to even visit this forum and post a reply - it obviously shows you love your job and are committed to it - and from your post, that you work hard and are not 'lazy' etc The people i refer to (and sadly whether you believe it or not.. there are a few in every ground school) are not the type to even know of this forums existance - they are too busy out partying to be home on the internet.
Every time they do a ground school they seem to (and this is a rumor - its been years since mine so i have no idea) 'train' the new employees into thinking that those of us who are still here (pre-JQ) are wingey, lazy, negative, hating the company all that and that its only the fresh crew that keep the motivation going - who love their work.
I wouldnt still be here, loving my job three or so years on (from JQ startup) if i was of that frame of mind. Many have taken the opportunity to leave. There isnt much incentive wise to keep those here who really hate this kind of work, so its fair to say that those of us who have been here since before JQ actually take pride in our jobs and enjoy coming to work and meeting new, positive and energetic crew who want to do the right thing. And yes, it still !!!!S me that i meet reguarly crew who are new (under 12 mths) who prefer to sit in the galley and complain... or who are always invisible in the cabin when needed etc
You are obviously new enough not to notice this yet.. but its there.. and its happening - and they dont stay longer than 12 months really because they realise that its a very lifestyle consuming job and that they are expected to work. Please post back in 12 months and let me know if you still believe my post was totally out of order - you will notice it yourself.

* and yes- i was having a big winge in that post - which is why i called it 'rant'.

[TeamJQboy]

Thanks, I appreciate you explaining your 'rant' a little bit more fairly. Glad that I didn't have my head chomped off for speaking up a bit. :bored:

I realise this is a forum where people are perfectly allowed to vent frustrations about the job and talk about things that really tick them off, and I'm sure you're not the sort to carry that attitude on at work! Infact I haven't met anyone at JQ that has made me feel unwelcome or that has shunned me out of a group conversation or anything because I'm new. And from what I'm learning about the morale/culture issue thus far, it seems that people who don't genuinely enjoy the job and who whinge and don't put in the effort generally just drop off and leave after a while.

And I do understand what you mean about the fresh out of high school type of new crew and their serious misconceptions and inaccurate expectations of the job they're entering into. I guess I could think of one or two from my ground school who mayyy fall into that category, but I haven't heard any directly negative things about them thus far. I did however work with someone from the ground school after me just the other day and was quite frustrated by how much of her job I was having to do for her and just how little she was willing to be proactive about certain things and not using any intiative whatsoever. So I do see where you're coming from.

Your first rant just seemed to come off as a bit of a generalisation. Thank you for clarifying... ;)

[Hopeful CC]

Hey guys..
I have to be honest, Im about to be one of the new kids on the block with my first flight next week.. Yes another newbie..
I understand that high turn over rates and rapid growth in a company can be quite the pain in the bum.. Ive been there and experienced it myself..

THATS why im so terrified of my first flight, especially after reading these forums. Ive been on here for some time now.. long before I even applied for the position..

Im one of the eldest in mt ground school - but still not all that old.
I understand what it meant when its said that many are quite young with little or no life experience or full time work experience, I have been fortunate to have all of the above.
I worked hard at uni to get my nursing degree and I worked hard as a nurse amoungst other positions previously held..

Im a bloody hard worker (and no im not blowing my own trumpet) and Im proactive.. BUT im terrified I wont be good enough and that ill be one of the crap ones when it comes to line training..

I certainly never want anyone to feel as though they have to do my work for me, that would kill me knowing that someone feels that way..

Im terrified.. any hints?

Ps. Bull!!!!! someone didnt know how to arm/disarm doors.. Its drilled into us for about a week - we eat breath and sleep with those thing being drilled into us!!

[ShesGreatintheGalley]

Hopeful CC -
at the end of the day its all about attitude - we know that its daunting straight from GS and that you cant pick up EVERYTHING in the first day or two - no one expects you to. The only thing crew will expect of you, is that you come to work on time, are positive and a hard worker, helpful and if your not sure of something, ask! People dont expect miracles from new crew - we just expect some kind of positivity towards the job, you know, looking like your enjoying it, not rolling your eyes at passengers etc haha
Just that, and get out in the cabin as much as possible are the only things to keep in mind.. the rest will be a piece of cake and you will be fine!

[ozziecrew]

hi all, quick question for the current jetstar crew. i ave a mate in hthe mel base and she was sayin they are going to open up a Perth base? can anyone comment on this rumour, i currently work in the UAE and am starting to look for jobs to come home? as im from perth i was wondering how true this rumour may or may not be??? cheers!!!

[AUSPOMME]

HI All,been out of the loop for a while,started with Easyjet back in Oct 06,came over from Aus,thinking of going back home soon,want to still fly,can anyone give me an idea of the net wages you good people get,if that's ok:)
Also do u know if Aus airlines do recruitment drives in U.K and how do I obtain Senior first aid certificate and alcohol certifcate,do I need these before I can apply.
Finally,what do u think my chances are of getting a job with Jetstar,do they look at age for example,as Iam 37:confused:

Sorry for the thousand questions but if anyone can help please reply or pm me.

Thanks

[bbear75]

Did anyone attend the recruitment days at the start of Feb? Have you heard anything? I was asked to do a medical on the 20th and have heard nothing since :confused: Has anyone had a start date? Has anyone had a no e-mail? Some personal stories would be appreciated so I know I'm not alone!! Summa101...any news?

[TeamJQboy]

Hey Auspomme! Under the new Team Jetstar agreement you would receive a base salary of $33,479 (rising 3% annually), and after the $11.70/block hour flying allowance, you would stand to earn anywhere between $44-47,000 over a year.

As for Australian airlines conducting recruitment drives in the UK, from my knowledge no they don't - except for Qantas LHR base of course.

I'm not sure whether a senior first aid certificate and responsible service of alcohol obtained in the UK (or the equivalent of those) would be acceptable for Jetstar or the other carriers here. If not, then if you at least show them a receipt at your recruitment day which confirms you are booked in to a course in the coming weeks then that's normally accepted.

And as for your age, forget about worrying!! Because crew of ALL ages are being recruited at Jetstar and Virgin Blue at the moment. There was a 45 year old woman in my ground school, two people aged in their early 40s in the school after me, and a man in his early 40s I spotted in the Virgin Blue ground school that was using the Qantas training facility at the same time I was there. So as long you fit the bill in their other criteria, age is not a factor!

Good luck getting in back here at home! :ok: It's a great time to be trying, with so much recruitment going on at all 3 airlines.

[thestarcrew]

Hey bbear75, I went to the Dec 13 2007 assessment day for Melbourne base LHCC and got through the 2nd interview the following day. Then emailed me the medical, ASIC/CHC the day after. I had my Medical, submitted my CHC etc the following week. Then a month later Jan 15 08 to be exact they emailed me a confirmation that my application has been successful and was put on the active hold list. I waited another month before the next email which was Feb 21 2008 basically saying exactly the same thing, I'm on the active hold list. Now I'm still waiting for my Ground school date, and hoping and praying that I will get that phone call soon. It's really a long wait so be patient, it's been 3 months now since my interview. Stay positive it will happen sooon before you know it. I hope that helps and will put your mind at ease.

PS: If anyone here can give me some idea when is the next GS for melbourne base LHCC please reply, I would appreciate it.

Cheers

[thestarcrew]

G'day, Any Idea when is the most anticipated GS for LHCC, Melbourne base will be?????? Ta

Thestarcrew

[bbear75]

Thestarcrew,

Thanks for the info. I'm okay with the waiting, it just seems as though the Sydney recruitment never took place! No one seems to be in, out or waiting. You compare this post to the QCCA one and it's very quiet. I don't know about L/H GS for Melbourne. I think S/H Sydney is supposed to start at the beginning of April. At least you know you're in!

[Hopeful CC]

Hey guys,

I too was in the december 13th interview for LHCC, however I went straight thru to grouns school and after working my butt off for the last 6 weeks, graduate tomoro and start flying on Wednesday.

I have heard rumours that MEL LHCC GS wont be going ahead for some time yet as they have enough but syd and cns are in need of crew so maybe if u call or email them they may be able to swap u in ur willing to move!!
Wishing u all the best!

EKYLE - why would u say such a thing? What on earth do u have to bitch about when it comes to TJQ??
I get it - u probably bitched about any new crew members when they started cos they were new and u felt that u had the right to do so.

But news flash - u dont!! We have the EXACT same training as JQ, We work the same hours for LESS money - u were no smarter than us when u guys first started.. Just because we have TEAM infront of our name.. does that HONESTLY give u some advantage over us??

Get a grip!!! I can say these things as I previously worked for JQ under JQ not TJQ - and there is NO difference except for a lower pay rate.

Not that Im generally an eye for an eye kind of person, but I do hope that you feel what its like to be on our end when u make the transition..

How can justify you action just because we come under a newer name?

BBEAR75 - Im with u all the way!

[Hopeful CC]

EKYLE

Explain the differences.. please! Id love to know how u think u differ so bloody much to TJQ as domestic crew..
Its a well known fact u get paid more that TJQ - whats ur point??

Do u think that gives u a right to bitch about people who are doing JUST as much as u and getting paid less? Think of yourself as lucky and get over the subsidurised company.. have u nothing else in life to worry about?

Im TJQ international and I have mates that are JQ international the ONLY difference is they are paid more than I am for the same amount of work.. who cares - no big deal.. NOTHING to bitch about on their behalf!!!

With an attitude like yours - id love to be a fly on the wall in your new job when u walk in thinking you are better than the rest!

[EKYLE]

LOOK I AM SORRY! I guess I am no better for accepting lesser conditions at QCCA. I was just so annoyed with the company...and some of the new crew...they gave me the !!!!s: all excited, without realising how bad it really is! :mad:

BTW I have deleted the posts - OK! HAPPY NOW!

[bbear75]

Apology accepted EKYLE!! There are always going to be bad eggs wherever you work. There are always going to be people that don't pull their weight. It's the way life is. If you can finish your shift and know you worked the best that you could, then nothing and nobody else matters. Of course the new crew are excited ( I am going to be wetting myself with excitement if I ever get the call!) , but don't turn it into a JQ v TJQ thing. Good luck with Qantas...I hope all the things that made you unhappy at JQ don't rear their ugly head at QF. Sometimes the grass isn't greener, but I hope it is for you :)

[AUSPOMME]

Hi Can anyone tell me how much it costs to get an Alcohol responsible certificate and senior 1st aid certificate.

Thanks

[thestarcrew]

G'day AUSPOMME,

I paid around $80.00 for my RSA, you can book/pay it online. No sure about the first aid certificate, I didn't have to get one since I'm also an ICU Registered Nurse, with Advance Cardiac Life Support training. Hope that helps.

Cheers Mate

[Sky_hi!]

Arming/disarming doors incident.........I may have been on that or a similiar flight. The poor fa was a wreck. She was really struggling with the doors, I watched her. Her trainer was getting a little frustrated. But it was all good in the end she passed on her check day. I was getting a little worried for her!

I have also heard of another FA, had been with the company a little while, just completely mind blanked and forgot how to arm her door! Became all flustered and the other FA she was working with told me she had to arm it for her. FA in question blamed it on sleeping tabs the night before.....

Hopeful CC - Goodluck with your line training next week! I worked with someone today doing their line training and they were brillant. You will be too. I also have a couple of shifts next week which I have noticed are training flights so perhaps I will see you! ha ha :}

Shesgreatinthegalley - Could really relate to your 'rant' post. GAAWD there are some days you just want to do this :ugh: I'd like to rant about so many more things. But at the end of the day I still love the job, and I might as well shut up because nothin aint changing here, so I'm just grinning and bearing the stuff I hate and getting on with it. :\

[Flyingemu!]

Hello there...

I'm starting ground school on the 31st of March... Can someone tell me how accurate the amount of flying hours provided in the contract is? It quotes approximatley 89 out of 150. Is this accurate?

Also... while I understand that most days we are to start and finish at starting base (I am dual base Avalon/Melbs) can anyone tell me how often overnighters at other destinations occur?

Just curious:O

[catzparadise]

Hi~
I'm new to this forums, but found its very helpful..I just got an offer from team jetstar, and start my training 14th April. i was very excited abt it. but now i've little concerned.. plz anyone who has completed their training plz guide me how dat will be ? especially swimming ? assist ppl in the water? what we gonna do ? do we wear life jacket for whole time ?

Sorry, I"m not a good swimmer but i'm trying my best to go thru everyth now. Plz anyone could give me some guideline will be much much appreciate~:zzz:

PS: who else start their training on that day ? Thx~~

[TeamJQboy]

Flyingemu, firstly congrats on getting thru to ground school! :ok: I'm from the first TJQ ground school and we've just received our first full month's worth of flying allowance. My payslip says I had 87 block hours (for the February roster period) which earnt me $1022 on top of the base salary which is paid out at a flat 164 hours per month. So that example of 89 hours in the contract is pretty close to what I think the average will be.

As for overnights, well the crew that have been here longer would be better to answer that question, but I've already had one overnight in Adelaide in the 7 weeks or so I've been flying. A handful of others from my ground school have already had one overnight somewhere as well. Overnights are not something you'll see regularly at JQ by any means, but they do happen when there's shortages at certain bases and they need to call crew in from other bases to cover - or in the case of a series of delays or cancellations upline (if that's the right term?).

And catzparadise congrats to you too, ;) I know how excited you would be! As for the swimming part of ground school - no need to worry! You don't have to be an Ian Thorpe in the pool by any means. You'll wear an inflated lifejacket in the water at all times and so long as you can swim at a reasonable level you'll be right! You're just in the 25 person life-raft learning how to set up the canopy and pull people from the water into the raft. The other thing they get you to do is to haul a lifeless person through the water from one end of the 25-metre pool to the other, and back again (you're both wearing LJs though!) Hope that puts your mind at ease a bit on that topic!

Enjoy your training guys! You'll make some great lasting friends from it!

[catzparadise]

Wow. Thx for ur info. i'm feeling better, but i will keep prac my swimming b4 my ground school as well. so fully clothes ? i'm also wondering ppl usually passed their ground school or how many % passed in urs ?

R u domestic or international crew? sorry i'm 2 excited n want 2 know more.~ thx agai Team JQboy~:ok:

[A320 galleybitch]

TeamJQboy

Not trying to sound rude or anything, but how did you work our that 87 hours for only 1 month equates to an average. Averages are usually worked out on 2 or more units.

As for regular overnights, there is nothing regular about them. Usually you end up away from home base due to operational requirements, and they are usually without warning last minute happenings

[TeamJQboy]

A320_galleybitch, I know what you're saying about the definition of 'average', but I said "pretty close to what I think the average will be." I don't know this for a fact, and I am only going off one month's worth of flying allowance. I was called for about half of my 7-8 available days last month so I just thought that would be a kind of average figure, even though I know it will vary greatly from one extreme to the other some times.

And I'm not sure if you were addressing my post or just re-iterating it when you said there is nothing regular about overnights, but I did say they are NOT something you'll regularly see at Jetstar.

Just clarifying. ;)

And catzparadise, with the wet drill/swimming you will not be fully clothed in your own clothes, you'll bring your bathers to wear underneath some white Qantas overalls which cover you from neck to toe to simulate being fully clothed.

100% of my ground school passed. There were some re-sits on some exams here and there for a few people, but no fails. I'm not sure how many people you can expect to see drop out of GS but maybe some of the other crew could answer that based on what they've heard.

And I am "primarily domestic" crew - MEL/AVV dual base. I'm only flying domestic at the moment though, on A320 and A321 until my ground school receives our A330 conversion and international line training - then I'll start to see international flying pop up here and there. I'm assuming you know about how Team Jetstar crew will fly both (to varying levels) seeing as you've just been successful? And bear in mind all other TJQ schools and yours will receive training on all 3 types from the beginning - but you will still be 'quarantined' on domestic flying until you receive your international line training. :)

[catzparadise]

:O

Wow~ Great thx again for dat~ I'm sure i will have more questiones as i go along~;). anyway BIG THX. n hope 2 see u around soon~

PS: anyone start their GS at sydney at 14th April?:rolleyes:

[A320 galleybitch]

TeamJQboy

It seems to me that you come across very experienced as a JQ flight attendant and very knowledgable. How long did you say you have been flying???

If you want words of advice from us more experienced crew, and I'm not say better or different, then take it as it is. Dont try to be condescending and get all worked up.

Also I didnt know you had the monopoly on comments for questions people were asking!!!!!!

Dont take everything as a personal attack, your starting to remind me of someone!!!!!

[jettart]

I havent posted anything on this thread for a while but have been reading it. Its amazing how the same people have always got a negative spin to everything.

A320 GalleyBith do you enjoy what you do? It seems that every thread you post is a negative one.
I have also read some of your threads that are not correct in terms of Team Jetstars EBA. I think its important if you post things that they are true and correct.
Team Jetstar is a fantastic way to employee staff with flexibility when required. You dont have to come and work for TeamJetstar as there are many other airlines recruitng at the moment. The staff that do choose TeamJetstar are happy to join this company. So no need to keep putting the crew down.

I understand that you have been flying for a while but we all have choices. If you dont like what you do. If you are not happy with the company that you work for, you have a choice. There are many airlines that are recruitng at the moment. Why not try another compony.

I understand that we all have good days and bad days however if the bad outweights the good then maybe you need to have a think at what you are doing.

People like TeamJQBoy is keen, positive and enjoying the job. Its people like him that make a difference when your on board a flight. Its crew like him that you would love to spend a day with and get of the plane and feel like you had a good day. Its crew like you that you would hate your job by the end of the flight. Maybe somthing to think about. As I mentioned before maybe your posts regarding TeamJetstar should be investigated before posting. I am sure all readers on this thread would like some real information rather then negative gossip. What do you think?http://www.pprune.org/forums/images/icons/laugh.gif

[Flyingemu!]

JQboy thanks for your feedback! It sounds like you are enjoying everything which is fabulous to hear from someone just about to start out. :ok:

Galley Bitch... no need to be so harsh. Perhaps your expertise could be put to better use by providing the forum with answers to posted questions rather than picking out peoples imperfections and grammatical errors. :rolleyes:

Just a thought

Cheers:)

[Flyingemu!]

I'm starting ground school in a few weeks. Can anyone confirm for me if it is only run on weekdays?

[Lewis AAC]

Does anyone know if Jetstar will be recruiting for their ADL base?

[wannabefa]

Hey, I was just wondering if anyone could help me? I got an invite to Jetstar recruitment day in CNS but I will be in Thailand till the day after, I have written an email explaining this and asking if possible to be included in the next assessment day.. I was just wondering if that was too wishful thinking to think that if i can't attend these assessment days that they would include me in the next?

I really want to be given another interview date.... :(

[smartalec888]

Did anyone apply for direct entry CSM for JQi or domestic CNS base?

[thestarcrew]

Hi To all! Finally after a 3 month wait I'm starting GS next month in Cairns,
can anyone here give me advice where can I organise short term accommodation for 6 weeks while I'm attending GS? Any Idea where the GS location in Cairns are held? Thanks guys for all the informations, it has helped me so much. Cheers I am also Melbourne based LHCC, I am over the moon!!!!!Yay

[smartalec888]

JQ groundschool in CNS held at Aviation Australia facilities, on the General Aviation side of the airport (other side of the runway) about 10mins north of the city. As for accom, there are fairly cheap service appartments in the city or Redlynch/Freshwater/Edge Hill area. PM me for more info.

[catzparadise]

Hi~

I'm wondering anyone know are there any budget accommodation where closed to sydney airport? my GS start next month.. it goes for 6 weeks in total, rite??:zzz:

[RoyBoy78]

Having been knocked back from QCCA (3 weeks after the ref checks!!), does anyone know whether the cross-check the applicants, names etc.???

[thestarcrew]

Yes they do, don't forget that jetstar is part of the qantas group.

[wannabefa]

Hey, I was just wondering how often Jetstar takes applications for CNS base cabin crew? I was given an interview for both long haul and domestic cabin crew but I'm unable to attend as I will be in Thailand. DO they have them often or like once a year? Also if you have turned down an interview do they take you off the list for the future as though they don't think you would be commited?

Any opinions will help. THANKS

[anniee]

hey.... is anyone starting ground school sydney base starting 28th of april......I am relocating from brizzy!!! is anyone else in this situation????

[AirborneSoon]

CNS base now do DRW-SIN, took over from the JQAsia crew in Feb. I have no idea about JQI staff rosters since I don't work for them. But I do know that they fly NGO every day of the week and I may be wrong but I'm pretty sure SIN also everyday. I used to work in that airport.

As for living in CNS (if you're thinking of moving there from somewhere else) it's not all it's cracked up to be. Rents can be as high as Sydney, although on the plus side it's relatively easy to get good short term accomodation at a reasonable price. Summer in the far north is just wonderful if you love sauna's although winter is pretty good since humidity is less than 99%. There aren't loads of renovated Qlders waiting for tenants (in fact you'll be lucky if there are any left at all since they are being ripped down at an alarming rate) and CNS isn't the prettiest of city's. It's located on a mangrove swamp and all those pics of turquoise seas and white sand islands are taken 3 hrs off the coast. The only places to swim in the heat (without a long day trip on a boat) are the public pool on the esplanade (not pleasant), the cascades out in the hinterland or your own backyard if you have a pool.

My pics for places to settle would be Freshwater, Redlynch and Stratford. These are out of town suburbs in the hinterland just north of the airport. They still have greenery and the odd original house. They are also nicely located away from the crime zone and are peaceful and quiet. You'll be a great 5-10min drive from work with no traffic and thankfully also free of the backpackers which make the place a living hell in the high season. As far as pay goes, I think JQI would probably be one of the best paying jobs in the area, since you're not competing with bpckrs for work at poverty level wages. But that's not saying much...:uhoh:

Oh dear I have ranted on a little. But it's best not to look too much at tourist brochures if you're considering the move north. The only place you'll see scenery like those pics is on the end of an expensive tour.

[Flyingemu!]

Hi... I'm starting Ground School tommorow morning..yay...

Can somebody please if montly pay occurs on a set date each month for everyone?

Thanks:8

[TeamJQboy]

Oh how exciting for you! Probably a little bit nervous too I imagine. Hope you make some great friends out of it like I did. ;)

Yes, all Team Jetstar crew receive their pay on the 15th of each month. Your base salary is paid for 2 weeks in advance and 2 weeks in arrears (sp?) - a set amount each month anyway. And your flying allowance is paid for the entire completed roster period prior to the 15th, ie. the block hours worked from 1st April-30th April will be credited in your 15th May pay.

Have fun tomorrow! And I'll probably see you on line some time in May. :ok:

[Door_One_Right]

Thanks for the feedback Airborne Soon. I know some locals, so hopefully they will steer me in the right direction. Ideally, I'd like to live in Aeroglen with a view of the runway but then, I'm a bit of a saddo....:8

Does anyone else know a bit more about JQI. I've been diggin around on the forums here and someone last year has hinted that KIX and NGO may be turnaround flights and not night stops. Is this true? CNS-DRW-SIN-DRW-CNS is a SIN night stop, am I right?

[Ariel685]

Hi everyone... I'm writing in here as I'm so tired of rushing home from work to check my email everyday. I went to the Assessement Centre in Sydney on Jan 31 was successful then and too the Afternoon Tea on Feb 18. Got the email a couple of days later to do Meds and Security Check. Did them all and sent in... and I'm still waiting!! I was told at the afternoon tea if we were away overseas within the last 12 months that it might take a little bit longer for our security clearance. So I asked one of the assessors if that would be the case with me as I was working onboard a cruise ship out of NYC for 8 months. She said no as I didn't have a permanent address. Now I gather a few people who have written in here were at the same assessment days as I was and have recevied the phone call to start GS, yet I still have not received any word whatsoever?? Can anyone tell me roughly how long these overseas checks may take, possibly being the reason? I'm trying to stay positive as I haven't received an email saying I'm 'unsuccessful' but now I'm just really starting to get anxious...

[thestarcrew]

G'day Ariel,
I fully understand how you feel, I was in the same situation for the last 4 months, waiting to start GS and the wait was killing me each week I felt that my whole life was on hold and can't plan anything else while waiting. But I must say the patience paid off. I'm starting GS soon on the 28th, give it another 4 weeks and you will at least get an email if you have to be put on the active hold list while waiting for the appropriate GS date for your base. Good Luck! It's worth the wait.


Is anyone in here starting GS in CNS on the 28th, pls PM me would be nice to get to know people before the ist day of training. I'm sure I'll make heaps of good friends. So excited!!!!

[RollzRoyce]

If any aussies out there want to apply for Jetstar send me a PM i can give some advice about the recruitment process and tell you some sources that you may want to refer to increase your chances in getting the job!

Cheers

Rollz

[flighty85]

HI Guys!!!!

Just thought I'd let everyone know I'm starting ground school in sydney JQI on Monday 14th April, Is anyone else on the same training rotation?
If so, let me know :)

Also have a couple of questions to anyone who is already in the business with regards to training:


- swimming practices,Is the swimming part easy or strenuous?
Also, I wear contacts, do they allow people with contacts to wear goggles in the training?

- what sort of hours is the norm for the first timers training? Is it generally 9-6, Monday to Friday or all over the place??

- how long does training go for? A few people have said 4 weeks but I always thought it was about 6...

If someone could help me out that would be great :)

See yas in the sky hopefully!!!:ok: