I had my interview for Servisair yesterday for the role of a dispatch agent and really really want the job. i am in my final year of university and need the extra money over the summer but i am anxious about how the interview went.
They asked me about what my biggest achievement was so far and i said that it was getting into the Bar in London to train to be a barrister and that i have worked at Marks and Spencer for five years with various achievements there.
They then asked me about what i would do with an irate captain and i said due to the fact that i've worked in customer service a lot its important to listen and try not to become irate yourself and stay on a calm level.
However, they then said that there were only six positions for dispatch but nearly 20 for check in if i wasn't sucessful would i be interested in one of those? I was kind of hesitant as i really want the dispatch job.
I then asked about the oppurtunity of doing more than the 20 hour contracted hours over the summer and they seemed keen.
They then said we will let you know within a week to ten days if you're sucessful because the manager is away at the minute and she will "need to get her head around it all"? Do you think this was a polite way to say "you won't hear from us"?
After i had left the interview feeling kind of deflated they then rang me and asked about uniform sizes saying they had forgotten to ask me at the interview? This filled me with some hope because surely is they weren't considering me at all they wouldn't have done this?
Im going out of my head here because i absolutely hate the job im in at the minute and would love this new oppurtunity over the summer! Can anyone tell me if this is standard procedure for Servisair and whether i have a chance or not?
THANKS SO MUCH AS I KNOW THIS POST IS MASSSSIIIIVVEEELLLYY long!!
p.s. also they said in the advertisement that they would discuss pay at the interview but they didnt, and i didnt want to ask!
Someone please help