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Flight/Ground Ops, Crewing and Dispatch A forum for the people who are engaged in operational control/flight dispatch/crewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational.


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Old 10th September 2008, 16:00   #1 (permalink)
the bears
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Flybe given Swissport 30 days notice

Have been told that flybe have given swissport bhx 30 days notice.

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Old 10th September 2008, 18:39   #2 (permalink)
 
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Wouldn't surprise me - standard of handling there this year has been utterly appalling, particularly on the passenger handling side of the operation. Constant problems with failing to request WCHR assistance despite being notified on movement messages, and long waits for passengers after clearing the handlers to commence boarding - 20 minutes not an unusual delay in getting things started.
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Old 10th September 2008, 20:12   #3 (permalink)
 
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Oooooooh....
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Old 10th September 2008, 21:09   #4 (permalink)
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Flybe

is that a 30 day improvement, or 30 days and its over?
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Old 10th September 2008, 21:51   #5 (permalink)
 
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Surely Not

Who da f@@k will handle them now. Am sure Aviance wont take em back and Scurvyair are running around like nutters.......

Barry
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Old 10th September 2008, 22:56   #6 (permalink)
 
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This is the 4th time i'v heard this rumour this year!! Bottom line is Flybe know that with all their demands no one else is mad enough to handle them.
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Old 11th September 2008, 11:33   #7 (permalink)
 
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Have heard that flybe have another agent waiting in the wings.
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Old 11th September 2008, 11:38   #8 (permalink)
 
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its a 30 day improvement which was given on monday
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Old 11th September 2008, 18:27   #9 (permalink)
 
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OPS1978

Another agent waiting in the wings? Do you have any further information?
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Old 11th September 2008, 23:00   #10 (permalink)
 
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Rumour is that it could well be Menzies but that has been floating round for ages we will just have to wait and see. Since the 30 days was given i have never seen so many of the management floating about on the ramp seen more of them in the last 2 days than i have in the last 2 years
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Old 11th September 2008, 23:05   #11 (permalink)
 
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Its all well and good having extra management floating around but from my experience they tend to be more of a nuisance than a help!! From what I have heard th emajority of the problems are ramp related. What do high heel Halo's no about the ramp. Exactly!!
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Old 12th September 2008, 00:21   #12 (permalink)
 
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If true I suppose this had to happen. Never any staff to meet aircraft on stand.
Do the Managers who have suddenly appeared work the night shift???
I doubt anything will improve...If the staff have been reduced then with all the will in the world they won't be there to meet the aircraft.
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Old 12th September 2008, 13:35   #13 (permalink)
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Try to find someone to meet any of the flights in T1 impossible I dont blame the staff they work very hard just been let down by the powers that be.
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Old 13th September 2008, 00:21   #14 (permalink)
 
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WCHR's

Maude Charlee

Would these movement messages be the same ones that often arrive after the aircraft?? Flybe's silent flight deck policy wouldn't help either, if you don't know that there are wheelchair pax's on a flight it is possible to wait anything up to 1 hour if you need the ambulift. OCS are getting hammered just like everyone else and give priority to those calls made in advance. Maybe some procedures need to be looked at before blaming everything on the staff that are doing the best they can with the resources and information they are given. I'm just glad I don't have to put up with all the any more!!!
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Old 13th September 2008, 15:23   #15 (permalink)
 
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RT calls would be well and good if someone was able to answer the radio. Very often can't even get an answer when sitting on stand wondering where the dispatcher has been for the last 30 minutes and where our pax are.

As for the Telex messages, try turning it on. Works a treat.
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Old 13th September 2008, 23:38   #16 (permalink)
 
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Try sitting in their office for a bit and see what the few staff left have to put up with, you certainly wouldn't work under the same conditions! Like I said, I glad I don't have to put up with that anymore I just feel very sorry for those that do
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Old 14th September 2008, 13:01   #17 (permalink)
 
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Flybe dont have despatchers at bhx it is Team Leaders. Doing the turnrounds
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Old 16th September 2008, 23:00   #18 (permalink)
 
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strong rumor that Scottish company called alba ground handling are gearing up to handle them
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Old 17th September 2008, 11:10   #19 (permalink)
call100
 
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One of the Flybe pilots waiting to come onto stand on Monday night kept saying he was trying to contact Menzies........Was that a Freudian slip?
I think it is pretty obvious that Swissport don't actually want to continue with the contract.
Whatever happens, within 6 months everyone will be complaining about any new agents that appear and their service will have gone down hill rapidly.

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Old 17th September 2008, 15:30   #20 (permalink)
OPS1978
 
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There is no way flybe will leave swissport no one wants the hassle the contract brings. But saying that if flybe do leave swissport can swissport bhx survive on just Monarch.PK.Swiss.Cyprus Airways?.

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