Flight/Ground Ops, Crewing and DispatchA forum for the people who are engaged in operational control/flight dispatch/crewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational.
I know the 60 day notice has to be worked, but why have the other 3rd parties, AirSouthwest, Eastern and Brussels been subbed off to Servisair, instead of working the notice. Their notice period would have been the same.
On Tuesday, there'll be 10 staff in the terminal to check-in and board one 320. Totally over the top. All everyone wants to do is take the money and move on
What a morning I had today! First we were late to board the first Flybe flight due to lack of communication of who was actually doing it, swissport or BAR. Turns out we are boarding/arriving all the ERJ 145 movements.
Its hard to explain how today was apart from a communications shambles between BAR/Swissport/Flybe but hopefully we will all have learned in time for a busy shift tomorrow.
I only wish we had also finished yesterday cos it is hard seeing all the changes and dragging us through it all is just causing people more emotional stress on top of everything. Bring on the 5th June!
Edgehill, Willy doesnt care how the pax are being treated they are not BA pax anymore they are Flybe pax or other carriers pax, The regions are no more, the only pax that they care about are pax that are willing to go through London. As for BACON well none of the ground handling staff ever took it seriously, well it wasnt real BA was it? the times that it took groundstaff 20 mins to get to the stand to offload pax, or there being no ground power available, or even after being told on approach that wheelchairs would be required they never appeared and staff saying "oh we were not told" perhaps if you had cared more about pax then????
Last edited by marlowe : 30th March 2007 at 23:55.
Still getting an average of 20 pax per day arriving at BRS to get extinct BACON flights. Even though we're closed, still having to handle disgruntled pax who booked last October, and claiming that no-one had told them.
Dont tar every airport with the same brush the handlers on the IOM both when they were BA (3years ago) and now as MR were always polite punctual and proffessional shame that like so many others they were dumped on by the likes of WW
Edgehill ,you assume that i have no sympathy for the situation you and your workmates find yourself in, well i have! but travelling around as i do, i see the way that BACON was treated by groundstaff over its existence, EDI being a prime example time and time again GPU late to the aircraft, groundstaff late to the aircraft, no pushback crews available cos the Mainline A/C will be pushing back in an hour so cant be late for that!! It would happen day in day out so it was not down to problems on the day, but was institutional in the thinking of the staff. BHX was slightly better but was always living in hope that the Airbus might turn up again!! Be honest how did you perceive BACON when you were doing your job? was it as a legitimate part of BA or as a stop gap measure until BA came to there senses and put real aircraft on the routes!!! I am truely sorry the position that you are all in and hope you all find jobs soon .
Marlowe,the BA staff in the regions have been subjected to continuous cuts in manning levels.never enough staff rostered on duty to handle the operation,running from flight to flight,dealing with off schedule arrrivals and departures,numerous Bacon cancellations and all the ensuing problems as a result.of course we can be on stand for 20 minutes without a sign of groundstaff,but they were busy elsewhere.remember they deal with many movements and problems,not just our arrival or departure.the wchr situation is a disgrace,again as a result of rock bottom price cutting and insufficient staff to do the job.the whole passenger experience has deteriorated over the last few years and if costs continue to be addressed with such vigour by management who don't care about passengers,despite all the company hype,things will only get worse.we now work in a business which is no more than airborne bus travel,regardless of the fare paid,everyone is treated as if they are flying for next to nothing,which certainly is't the case.BA ground handling is by far,the best in the UK...when it is gone from 7June 2007,just be prepared for the shambles which will replace it.things will get much,much worse.
We should have been dead at BRS, but we keep getting pax turning up for non-existent flts. 4 more this morning, all of whom booked their tickets thru lastminute.com. lastminute were told, as everyone else was, that all BACON flts ex-BRS were cancelled as of 25Mar, and they were told that on 06Mar, but lastminute, and some of the other internet agencies, have neglected to tell their customers.
So not only no flts, but the pax turning up are all (understandably) very angry and it's worse than pre-25Mar, because we have no alternatives, all the accounts with transport companies have gone, and all we can tell them to do is contact the agency themselves. BA.COM are helping, but you know what it's like trying to get through to them
Edgehill the BRS groundstaff have nothing to do with anything that might be going on elsewhere in the regions, they were set up by Brymon/Citiexpress to self handle BRS and so they have no transfer rights to LHR/LGW or any other airport or division in BA.
Marlowe - you're partially right. Some of the guys are moving to LHR/LGW on mainline contracts. It's undecided yet whether they keep continuation of service.
There is no TUPE, and have no contact with the ex-BRS crews as we're only there on Tue/Fri/Sat, and the crewroom is deserted, so don't know where they're having to go.
Some of the guys will be going to EXT with Flybe, jobs that pay more than BACON ever did!
GroundBunnie how is that happening? Are they going as external applicants to BA? Because there is no right of transfer, because if there is for the groundcrew then the Cabin crew based in BRS are not going to be happy bunnies.
At BHX we have ramp staff heading to LHR Ramp and World Cargo, Pax Services staff are also heading to LHR Euro Fleet and Long Haul secondments, Customer Service and Ticket Desk positions.
Swissport have started interviewing our staff for their positions, Flybe have been recruiting for Ground Service Agents and some staff have just left with their basic severance package.
We stop handling Eastern Airways from May 10th leaving us with Brussels Airlines and five of the Flybe embraer 145 hull movements still.
The end is slowly creeping closer while our unions still negotiate a good severance package for us all.
Last edited by stupot7783 : 17th April 2007 at 13:40. Reason: Update
Edgehill form what I have heard the situation is the same in IOM. BE pax are not happy with the way they are treated by the new handling agents. Speaking to several pax, this seems to be common.
im ezy ground crew at brs and it amazed me at first th number of ba pax coming 2 buy tickets from us as they hadnt been told. we had a lady with a baby and she had 2 buy an ezy ticket 2 get 2 edi and then she was over her baggage allowance and starting panicking when we asked her for her photo id. my supervisor felt sorry for her so we let her offf the excess and she found an id lcukily as we couldnt bend that rule.....its really quiet without ba being at the airport it feels like its just ezy there now!
In the pack we got from BA it said that if you don't inform them by 8th May that you don't won't TUPE to NEWCO then you will be transfered to them on completion of the deal, any one know if this is true? as most other timescales in same booklet are not happening as per....
The reason EZY BRS are getting pax who haven't been told, is that they booked their tickets thru a 3rd party agent, like Expedia or lastminute.com. BA told Expedia and the others all the BRS flts were canx on 05Mar, but Expedia haven't told any of their customers.
GB
Addition - 2 pax turned up this morning for BRSEDI on BACON, they'd booked on lastminute.com, who were told on 05Mar that BACON BRS was closing, and lastminute.com hadn't passed on the message. All we can do is tell them to call lastminute for a rebook, or go to EZY.
Last edited by GroundBunnie : 20th April 2007 at 17:40. Reason: Addition
Similar Threads 
Linear Mode
