FUEL AGENTS - Best & Worst
Join Date: Feb 2000
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Have to join the chorus for Richard at Shell Emerald - the friendliest most helpful refueller I have ever come across.
Mildura Mobil - must disagree. Of all the miserable, grumpy, bad tempered ill mannered.....
Cobar might always have a callout fee but Dennis and Cheryl are great people always happy to go the extra distance and grab lunch for 10 pax, more beer for the esky or more ice (although I am not sure they want that advertised).
LEC.. yes a classic
Albany BP extremely friendly.
Mildura Mobil - must disagree. Of all the miserable, grumpy, bad tempered ill mannered.....
Cobar might always have a callout fee but Dennis and Cheryl are great people always happy to go the extra distance and grab lunch for 10 pax, more beer for the esky or more ice (although I am not sure they want that advertised).
LEC.. yes a classic
Albany BP extremely friendly.
Join Date: Feb 2000
Location: Usually Oz
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Excuse me, but I'm getting old!!
How could one forget the BP refuelling girls from Cairns!!?? Their visit to Charters Towers for FASOB was a highlight of the trip. I doubt that any other company sells avgas at Cairns; if you have the choice - buy BP. It's well worth it!
G'day
How could one forget the BP refuelling girls from Cairns!!?? Their visit to Charters Towers for FASOB was a highlight of the trip. I doubt that any other company sells avgas at Cairns; if you have the choice - buy BP. It's well worth it!
G'day
Shell in Emerald excellent ,Liz in Cooly fantastic .However one particular Shell refueler in Bankstown really should start looking for another job as it is quite obvious he hates his present one.
Join Date: Jan 2001
Location: Australia
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Given a choice I wouldn't put mobil in my lawn mower.
Have to put an extra vote in for McAlisters shell at Moree and the shell lady at Cooly, polite efficient service.
My pet hate is turning up to get fuel at a self serve bowser and there's no god dam ladder ! nothing worse.
Have to put an extra vote in for McAlisters shell at Moree and the shell lady at Cooly, polite efficient service.
My pet hate is turning up to get fuel at a self serve bowser and there's no god dam ladder ! nothing worse.
Join Date: Mar 2001
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n_c
The Mobil guys at Kununurra were great, dont know if they are still there though
HA Shell fella lives next door to me here in "Melrose".
Join Date: Jan 2002
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Ian & Spike, the Shell refuellers at Moorabbin, get my thumbs up - always cheerful and helpful. Ian is always good for a laugh too - needs to have his cage rattled from time to time!
Join Date: Jun 2001
Location: Queensland
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I'll add my two bobs worth here.....
Richard Ellison at Emerald is amongst the friendliest for sure...
Will do whatever he can to make sure you are fuelled and even is happy to let you sit in his office for the day!!! Great bloke, Great Service....
Also Pete, Cracker and Dave out at Charleville... I have been into Charleville late at night and just one phone call had Pete up at the office opening up, so myself and the pax could get some food.
Thanks Pete!!!!!!
Richard Ellison at Emerald is amongst the friendliest for sure...
Will do whatever he can to make sure you are fuelled and even is happy to let you sit in his office for the day!!! Great bloke, Great Service....
Also Pete, Cracker and Dave out at Charleville... I have been into Charleville late at night and just one phone call had Pete up at the office opening up, so myself and the pax could get some food.
Thanks Pete!!!!!!
Deffinately Richard Ellison from Emerald. Had a long wait job there, and offered me a bed for the day, his car, and even a pack of cigarettes if I needed them. No to mention a well earnt cuppa.
Top bloke!
Top bloke!
Join Date: Dec 2001
Location: Australia
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refueller view
As a refueller in Tassie I must say refuellers have to put up with a lot of rubbish from certain customers, some examples follow :
Kendell would carry round fuel from Melbourne, but wanted refuellers to come in after hours to refuel when they had training flights on.
Freight companies show up and expect refueller to run out in the middle of the night to refuel 120 litres on a metro, or ring you 3 or 4 times just to wake you up and say they should be there at 0130 and show up at 0330.
Worse still they ring you at 4 am to see if you are at the airport to save them using the avgas bowser (lazy sods), and wake you and your wife up.
Or someone from their company rings up and requests fuel and then when you get there, guess what? The pilots dont want any fuel and never requested it.
Refuellers here dont get paid to be on call all night and with taxes, travelling and inconveniance, callout fees arent that bad.
I better stop whinging, sorry about that, but geez it felt good.
Classic line from a pilot "I wish I could charge call out fee's", my response, "So you work for free then?"
B.T.W. A.A.E. are the most disorganized company going around!
Most pilots are great guys but some real shockers too, suppose it's like that in all jobs.
Kendell would carry round fuel from Melbourne, but wanted refuellers to come in after hours to refuel when they had training flights on.
Freight companies show up and expect refueller to run out in the middle of the night to refuel 120 litres on a metro, or ring you 3 or 4 times just to wake you up and say they should be there at 0130 and show up at 0330.
Worse still they ring you at 4 am to see if you are at the airport to save them using the avgas bowser (lazy sods), and wake you and your wife up.
Or someone from their company rings up and requests fuel and then when you get there, guess what? The pilots dont want any fuel and never requested it.
Refuellers here dont get paid to be on call all night and with taxes, travelling and inconveniance, callout fees arent that bad.
I better stop whinging, sorry about that, but geez it felt good.
Classic line from a pilot "I wish I could charge call out fee's", my response, "So you work for free then?"
B.T.W. A.A.E. are the most disorganized company going around!
Most pilots are great guys but some real shockers too, suppose it's like that in all jobs.
Thread Starter
Join Date: Mar 2002
Location: Under the Equator
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Competition helps;
Places where the service is best usually have competition;
For example; YBAF.
AIR BP is the new kid on the block. before that, asking for fuel from Shell and Mobil was a cap in hand affair. Please Sir, may I have some more.
Old Ray @ BP is there in a flash and even carrys bags, and has a good collection of dirty jokes on hand.
Flight facilities @ CG is another example - their service is quick and efficient.
Monopolies breed complacency. I now avoid EN as the same guy controls all brands and the service is lousy.
Places where the service is best usually have competition;
For example; YBAF.
AIR BP is the new kid on the block. before that, asking for fuel from Shell and Mobil was a cap in hand affair. Please Sir, may I have some more.
Old Ray @ BP is there in a flash and even carrys bags, and has a good collection of dirty jokes on hand.
Flight facilities @ CG is another example - their service is quick and efficient.
Monopolies breed complacency. I now avoid EN as the same guy controls all brands and the service is lousy.
Join Date: Mar 2000
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Gotta agree on the Emerald guy; in the middle of a long day of travelling around central Qld I had a passenger drop his wallet on the tarmac, the refueller found it (with the LARGE wad of cash inside), rang the passengers office, called his end-of-day destination, and had the wallet (complete with ALL contents) couriered on to the destination and returned to the owner, before he even knew it was missing!
There is now also a Shell Avgas truck on-call at TWB who is very good; and the fellows at Bundy are always up for a yarn and a gander at the latest pix in their aeroplane photo collection.
Regards.
There is now also a Shell Avgas truck on-call at TWB who is very good; and the fellows at Bundy are always up for a yarn and a gander at the latest pix in their aeroplane photo collection.
Regards.
Yep, Emerald for friendliness and service.
Helps reqind the hoses after using the bowser, and only too happy to give you a beer if you've finsihed aviating for the day, and have a yarn.
And the BP girls, what can I say!
They are always on time, don't mind being called back 15 mins later to throw 100lt extra on as you had less freight, and always manage to squeeze you in before Skytrans' 310!
As for Crappy at Kowanyama...words fail me. If you're there, during the tirade about "f....C.... beancounters from down south who wouldn't know a f....... if they had a c.... on their f..... useless c...." just watch out for his son Rhondlesen (a.k.a. Prop Strike). If there is one kid on the planet I feel sorry for, that would be him. It has been said that the teachers refused to call him "Little Crappy" like the rest of town does.
And HA yes I remember Hammer only too well....
Helps reqind the hoses after using the bowser, and only too happy to give you a beer if you've finsihed aviating for the day, and have a yarn.
And the BP girls, what can I say!
They are always on time, don't mind being called back 15 mins later to throw 100lt extra on as you had less freight, and always manage to squeeze you in before Skytrans' 310!As for Crappy at Kowanyama...words fail me. If you're there, during the tirade about "f....C.... beancounters from down south who wouldn't know a f....... if they had a c.... on their f..... useless c...." just watch out for his son Rhondlesen (a.k.a. Prop Strike). If there is one kid on the planet I feel sorry for, that would be him. It has been said that the teachers refused to call him "Little Crappy" like the rest of town does.
And HA yes I remember Hammer only too well....