The info about the software is kept in *.DAT files. There is one of these for the machine (System.dat) and one for each user A single user machine has just USER.DAT. I'm a bit out of touch with 98 but you might try creating a new user profile and log on as that user to reinstall the software.
In Windows Explorer search for the name of your software in *.dat files. On my Win98SE test machine, Acroread is found in USER.DAT only. Winzip gets a mention in both USER.DAT and SYSTEM.DAT.
Five days does seem rather short. Maybe the vendor doesn't want you to have it at all. Talk about shooting yourself in the foot....
Last edited by fobotcso; 26th Jun 2003 at 18:35.