Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Dell startup oddity

Thread Tools
 
Search this Thread
 
Old 19th Nov 2015, 17:06
  #1 (permalink)  
Thread Starter
 
Join Date: Aug 2006
Location: UK
Posts: 181
Received 16 Likes on 7 Posts
Question Dell startup oddity

PC is a Dell Optiplex 780. I wish to include the CD/DVD-RW drive in the list of places the BIOS checks for a bootable drive, before it finds the hard disk.

I have the optical drive listed in the boot order list, in the BIOS. On start-up, a message appears: 'Failed to detect one or more drives during POST'. Pressing F1 then enables boot from the HDD.

Booting with a bootable CD in the drive: no signs of disc being scanned.

But: Windows 7 does find and use the optical drive. It's listed in Device Manager; no problems.

The machine was supplied with a DVD read-only drive. I replaced this with the current one.

BIOS is the A15 update. Old one (A10) featured the same behaviour.

What am I missing here?
John Marsh is offline  
Old 19th Nov 2015, 17:50
  #2 (permalink)  
 
Join Date: Mar 2002
Location: Florida
Posts: 4,569
Likes: 0
Received 1 Like on 1 Post
Could it be because it's being detected too late in the boot process?
lomapaseo is offline  
Old 19th Nov 2015, 17:50
  #3 (permalink)  
Spoon PPRuNerist & Mad Inistrator
 
Join Date: Sep 2003
Location: Twickenham, home of rugby
Posts: 7,387
Received 244 Likes on 162 Posts
IS the DVD drive SATA or IDE? Was the original the same? Were you able to boot off the original? Are you using the same mobo connector to the new DVD drive as the original?

May have something to do with the SATA mode selected on the controller.

Can you detach the HDD and then try booting off the DVD?

- and of course you have verified that the CD / DVD is actually bootable?!

SD
Saab Dastard is offline  
Old 19th Nov 2015, 22:14
  #4 (permalink)  
 
Join Date: Sep 2014
Location: Canada
Posts: 1,257
Likes: 0
Received 0 Likes on 0 Posts
A couple things to try:

1) If you're using UEFI boot (vs Legacy boot), you may need to manually add an entry to the boot menu, and hit F12 on startup to boot from DVD. Check what kind of boot method is being used and see below:

How to enable boot from DVD option with UEFI boot mode enabled. (Windows 8) | Dell US

2) Another possibility is that you have the wrong SATA PORT TYPE set.

- Check your "SATA TYPE" setting, it's probably set to AHCI.

- Then see the "SATA PORT TYPE" for where the DVD drive is (usually Port 4/5). See if you need to toggle between the settings (usually either "As SATA" or "IDE").

Edit: just saw that you're using Windows 7. Then you may be in Legacy boot mode and #2 is more likely to be a factor.
peekay4 is offline  
Old 20th Nov 2015, 18:04
  #5 (permalink)  
Thread Starter
 
Join Date: Aug 2006
Location: UK
Posts: 181
Received 16 Likes on 7 Posts
lomapaseo:
Could it be because it's being detected too late in the boot process?
Could be, depending on what's actually going on. I have the optical drive listed ahead of the hard disk.

SD:
IS the DVD drive SATA or IDE? Was the original the same? Were you able to boot off the original? Are you using the same mobo connector to the new DVD drive as the original?
It's SATA, as was the original. I never used the original (just bought this PC; 2nd hand). Same connector used.

May have something to do with the SATA mode selected on the controller.

Can you detach the HDD and then try booting off the DVD?

- and of course you have verified that the CD / DVD is actually bootable?!
Will look into SATA mode and boot without HDD. CD is definitely bootable: tested on an old XP laptop.

peekay4:

Thanks!... more investigations pending.
John Marsh is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.