Go Back  PPRuNe Forums > Misc. Forums > Computer/Internet Issues & Troubleshooting
Reload this Page >

Can't Boot Win 8 DELL XPS Desktop

Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Can't Boot Win 8 DELL XPS Desktop

Thread Tools
 
Search this Thread
 
Old 2nd Sep 2015, 21:09
  #1 (permalink)  
Thread Starter
 
Join Date: Mar 2002
Location: Florida
Posts: 4,569
Likes: 0
Received 1 Like on 1 Post
Can't Boot Win 8 DELL XPS Desktop

Fairly new DELL XPS Desktop (less than 1 year) and was working fine. Then tried to clone a WD drive and puzzled over MBR button or other? Followed the prompts and when it started the reboot process we got the usual beep (hard drive found? then the usual DEll logo but no more motion on boot process or even sounds of harddrive spins.

Put in backup old hardrive and same result.

The biggest frustration is that it wont respond to any F keys like setup etc. this early in the boot process.

Any suggestions?
lomapaseo is offline  
Old 2nd Sep 2015, 23:11
  #2 (permalink)  
 
Join Date: Dec 2013
Location: Norfolk
Age: 67
Posts: 1
Likes: 0
Received 0 Likes on 0 Posts
I think this is something to do with the master boot record partition on the hard drive. This is a small part of the drive that tells the computer what to do with the data on the hard drive and it is needed for Windows computers to boot up.

If I recall correctly, this partition can be successfully restored if it becomes corrupted by using one of the Linux disk partitioning programs. It will require a bit of techie knowledge to get it up and running but all the information needed is available on the Internet. A Google search for master boot record and hard disk formatting problems should find the information you need.

The cover disks stuck on the front of Linux magazines will also generally have the software you need included and generally an explaination of how to use it in a beginners section in the magazine.

Linux is a completely different operating system to Windows but because it is generally installed by enthusiasts over other operating systems, it has some very powerful disk formatting tools to ease the transition process.

The disk partitioning tools supplied with Windows are not capable of restoring the MBR if it has become corrupted.
G0ULI is offline  
Old 2nd Sep 2015, 23:16
  #3 (permalink)  
 
Join Date: Jan 2006
Location: Dorking
Posts: 491
Received 0 Likes on 0 Posts
My first bet would be that something was dislodged during the drive substitution process. PCI-type cards often work their way loose anyway, drive cables at either end etc.

Hopefully, the mains lead was out and no chance of a short? (Yes, I've done it - touched the body of a hard drive against an optical and, despite both being supposedly earthed, there was an audible spark, and consequently dead hdd).
boguing is offline  
Old 4th Sep 2015, 18:02
  #4 (permalink)  
 
Join Date: Jan 2008
Location: Timbuktu
Posts: 962
Likes: 0
Received 0 Likes on 0 Posts
My guess is that this XPS has UEFI enabled, and it won't boot off the MBR hard drive.
Try going to the BIOS/CMOS and changing the boot mode to "legacy BIOS" or "hybrid" (both, in sequence).
Booglebox is offline  
Old 11th Sep 2015, 14:19
  #5 (permalink)  
Thread Starter
 
Join Date: Mar 2002
Location: Florida
Posts: 4,569
Likes: 0
Received 1 Like on 1 Post
One could not even get to the BIOS to change the boot.

It finally it has now been solved

It took multiple calls to the DEll offshore support (the one with the heavy accents difficult to understand). They always go for the simple over and over stuff (pull the plug, strip out the memory, etc. etc.). When it of course still doesn't solve the problems, and they run out of ideas you get mysteriously disconnected.

Eventually after taking names you finally get somebody on the phone who gives up on the stuff about the user screwing it up and offer to replace the motherboard (it was only 2 months old out of their shop).

Motherboard replaced and it works fine!
lomapaseo is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.