Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

weird Wi-Fi problem

Thread Tools
 
Search this Thread
 
Old 29th Mar 2014, 04:13
  #1 (permalink)  
Thread Starter
 
Join Date: Oct 2001
Location: Lost, but often Indonesia
Posts: 653
Received 0 Likes on 0 Posts
weird Wi-Fi problem

I'm at a friends place and my android tablet doesn't see his AP. My android phone detects it as does his iPad. However his windows laptop
doesn't either. Signal strength is not the issue because we are next his AP and we can see other AP's. Why would the AP be invisible to some devices only? I'm puzzled. Interested to hear your thoughts.
Thx
Octane
Octane is offline  
Old 29th Mar 2014, 05:19
  #2 (permalink)  
nxb
 
Join Date: Aug 2007
Location: USA
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
One possibility is that the AP is set to operate on a 5GHz channel (Channel 36+).

If that's the case, only devices that support operation on channels in both the 2.4GHz and 5GHz bands will see the AP. The iPad is capable of seeing AP's configured for 5GHz operation so that's one data point that matches what you see.

Of course this theory only makes sense if the AP is capable of being configured to operate on both the 2.4GHz and 5GHz bands. If it is one of those, set it up to work on a 2.4GHz channel (channels 1-11 but best to use channels 1, 6 or 11). All Wi-Fi devices should see it then.

Background: Wi-Fi operates on two radio bands - one at 2.4GHz and the other at 5GHz. All devices support operation in the 2.4GHz band. Higher end devices will support both.
nxb is offline  
Old 29th Mar 2014, 07:58
  #3 (permalink)  
 
Join Date: Jul 2007
Location: Fife, Scotland
Age: 78
Posts: 247
Likes: 0
Received 0 Likes on 0 Posts
Perhaps they are set to run on different frequencies?

List of WLAN channels - Wikipedia, the free encyclopedia
A A Gruntpuddock is offline  
Old 29th Mar 2014, 19:49
  #4 (permalink)  
 
Join Date: Jan 2007
Location: San Jose
Posts: 727
Likes: 0
Received 0 Likes on 0 Posts
Further to that, given that different parts of the world have a different number of channels in the 2.4GHz band, it's possible that the AP and the working devices are using a channel that the other devices aren't even looking at because they're set for the wrong country.
llondel is offline  
Old 30th Mar 2014, 00:25
  #5 (permalink)  
Thread Starter
 
Join Date: Oct 2001
Location: Lost, but often Indonesia
Posts: 653
Received 0 Likes on 0 Posts
Thanks for that. Will look into it.
Cheers
Octane
Octane is offline  
Old 30th Mar 2014, 01:06
  #6 (permalink)  
 
Join Date: Dec 2006
Location: Belo Horizonte, Brazil
Age: 79
Posts: 50
Likes: 0
Received 0 Likes on 0 Posts
I had this problem with my home WiFi. In my case it was due to the type of encryption my router was set for (and which I had to modify).
My smartphone etc has no problem with WPA2 etc, but my poor old laptop will only accept WEP which is of course not very secure, and certainly not recommended. Unfortunately, I cannot update my laptop hardware to accept the newer protocols. I don't want to change it because, other than that it works just great!
JimR is offline  
Old 31st Mar 2014, 16:45
  #7 (permalink)  
 
Join Date: Jan 2006
Location: Dorking
Posts: 491
Received 0 Likes on 0 Posts
I have a Zyxel AMG1302 router which does this with an Android tablet. All Windows pcs see the router, but on two occasions the Android refused to see it.

It's not an Android problem as such, because it will see other routers appear and disappear as they are switched on and off.

This has happened twice in six months of daily use. On the first occasion I reset the router through it's firmware. When it happened yesterday I tried a simple paperclip reset, which cured it. Either will set everything back to defaults, which is a minor bore if it's just the SSID and password, more so if it's set up to do clever streaming etc.
boguing is offline  
Old 31st Mar 2014, 17:51
  #8 (permalink)  
 
Join Date: Jan 2008
Location: London, England
Age: 56
Posts: 300
Likes: 0
Received 0 Likes on 0 Posts
I resolved an issue at a local cafe that was getting complaints from some of its customers unable to use its wifi. When I went observe the problem I had a Apple MacBook Pro and an iPhone with me. And sure enough neither could see the network. I rebooted the macBook into Windows 7 and this could see the network.

The problem was the SSID. The cafe had asked for the SSID to be the name of the cafe which included an accent over one of the characters. Turns out Mac OS, iOS and some other handheld devices were not happy with the accented character. Change the character for an un-accented one and the problem was fixed.

Not suggesting this is definitely the problem you might be having, but is a simple thing to check for whilst you are looking.
MacBoero is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.