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Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. We will also try and help with troubleshooting any technical problems you may have with the forums.


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Old 26th May 2012, 10:36   #1 (permalink)
 
Join Date: Dec 2001
Location: UK.
Posts: 520
Since Friday I cant get on some web sites.
Very odd but since Friday 25 May I have not been able to get on some web sites such as the Flyer Forum as well as other,

But others users I have contacted still have access,

I am wondering if it could be connected with this new cookie law that came into effect on Friday 25 May,

Any ideas guys.

Nick.
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Old 26th May 2012, 10:41   #2 (permalink)
 
Join Date: Aug 2002
Location: Earth
Posts: 2,076
Why the cross-posts Nick ? You've already posted the exact same question in Jet Blast.

Talk to your ISP. Check the DNS settings on your compuiter.

And no, it's nothing to do with the cookie law.
Last edited by mixture; 26th May 2012 at 10:42.
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Old 26th May 2012, 11:04   #3 (permalink)
 
Join Date: Dec 2001
Location: UK.
Posts: 520
I have more info now that I know its a problem at my end...you must have more faith in ISPs than me...I like to sort things my self if I can with a little help.

Nick.
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Old 26th May 2012, 11:27   #4 (permalink)
 
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clear the internet cache

cycle the power on your router (the DNS resolution could have fallen over - it does happen from time to time - turning off/on refreshes it)

check the DNS settings on PC and router

which ISP are you with? Could be fault there - for instance Zen's DNS servers went partially titsup last night. I could only connect if the PCs were set to use OpenDNS

faulty router? Any sign of it overheating?
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Old 26th May 2012, 11:36   #5 (permalink)
 
Join Date: Dec 2001
Location: UK.
Posts: 520
Disconnected the router from the power last night...still the same...I will clear the cache now,

no prob accessing most web site just a few...

"check the DNS settings on PC and router....wouldn't have a clue how to do that...what involved"

We are with Virgin.
Last edited by magpienja; 26th May 2012 at 12:30.
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Old 26th May 2012, 11:59   #6 (permalink)
 
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Location: Mumbai, INDIA
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Check your DNS Settings.
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Old 26th May 2012, 14:54   #7 (permalink)
 
Join Date: Oct 2003
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'Check your DNS Settings.' ....he has already asked how you do it ?
Surely someone can guide him.
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Old 26th May 2012, 16:36   #8 (permalink)
 
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Assuming Vista or Win7

start > control panel (select classic view) >network and sharing centre >manage network connections > whichever is the active connection >properties >internet version 4 (TCP/IPv4)>properties>
tell us what the settings are in there
Forget the router - with virgin not a lot you can do there
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Old 26th May 2012, 17:42   #9 (permalink)
 
Join Date: Dec 2001
Location: UK.
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Sorry guys its Win XP...I dont think those instructions work with XP.

I am puzzled...why are most site connecting fine ????
Last edited by magpienja; 26th May 2012 at 17:43.
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Old 26th May 2012, 19:23   #10 (permalink)
 
Join Date: Dec 2001
Location: UK.
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Been onto Virgin this afternoon...seems they know all about it and are working on it....thanks for your help guys.
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Old 27th May 2012, 08:11   #11 (permalink)
 
Join Date: Dec 2001
Location: UK.
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All sorted now...after Virgin finally got there finger out,

I wonder how difficult a job it would be for them to mail all there customers to save lots of head scratching.
Last edited by magpienja; 27th May 2012 at 08:13.
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