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Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. We will also try and help with troubleshooting any technical problems you may have with the forums.


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Old 18th Mar 2012, 20:23   #1 (permalink)
 
Join Date: May 2005
Location: 50'11N 004' 16W
Posts: 194
I-phone & Apple warranty

Last week I dropped my 3GS down the toilet (I'd not used it at that point!). Luckily I retrieved it within a couple of seconds and switched it off immediately.
About 6 hours later I switched it on and it acted as if no sim was present. I removed the sim drawer and left it a few more hours - It then worked but had no sound....

It now works but has a few slight irritations, nothing that really affects it's functionality but it takes the "edge" off my shiny phone knowing its now slightly flawed. Little things like the music player sometimes opening as soon as I bring it out of sleep mode or my photo albums.

I've had it on a T-mobile contract now for 8 months. I have mobile phone insurance with my bank. What is the procedure for trading in Iphones? Has anybody any experience of this? I'm aware that mobile phones have water damage detectors inside them as well so I don't think being dishonest would be an option.

Cheers.
ex_matelot is offline   Reply
Old 19th Mar 2012, 11:38   #2 (permalink)
 
Join Date: Aug 2006
Location: London
Posts: 1,066
My home insurance coughed up with only a bit of a quibble. They wanted to replace my phone with a cheaper one. As I would not back down on proper replacement, they paid up.
I have not tried Apple's service and repair area on their website. Try that first?
Ancient Observer is offline   Reply
 
 
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