Go Back  PPRuNe Forums > Misc. Forums > Computer/Internet Issues & Troubleshooting
Reload this Page >

Microsoft/Windows 7 rant rant rant

Wikiposts
Search
Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. NOT FOR REPORTING ISSUES WITH PPRuNe FORUMS! Please use the subforum "PPRuNe Problems or Queries."

Microsoft/Windows 7 rant rant rant

Thread Tools
 
Search this Thread
 
Old 10th Mar 2012, 11:47
  #1 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
Microsoft/Windows 7 rant rant rant

By no means the first time, but I have (in common with many Googlers) continual 'successful' installs of 3 KBs Win7 updates for .Net Framework that are not installed and keep on returning. On the previous 3 occasions, 'repair' .net as per instructions worked. This time it has not.

So, I go to get help from M$. Hah! Legit Win7Pro, activated, under a year old and I want to ask what to do. They want $46 to 'help me'. That is ludicrous. Anyone got any other ways to get an answer? No wonder they are universally despised.
BOAC is offline  
Old 10th Mar 2012, 12:38
  #2 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
whast the K number of the update that keeps failing?
And whats the exact error message - if any?
Milo Minderbinder is offline  
Old 10th Mar 2012, 13:36
  #3 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
3 updates to .net in total, 2 shown here.

Windows update is repeatedly offering Windows​ update Microsoft - Microsoft Answers

No error messages.
BOAC is offline  
Old 10th Mar 2012, 13:58
  #4 (permalink)  
 
Join Date: Jan 2008
Location: Bracknell, Berks, UK
Age: 52
Posts: 1,133
Likes: 0
Received 0 Likes on 0 Posts
as posted previously, if you have any MS update issues, stop the Windows Update (or Automatic Updates) service, delete the cwindows\software distribution folder, and restart the update service.
Mike-Bracknell is offline  
Old 10th Mar 2012, 15:44
  #5 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
Nah - absolutely no effect.

Now, anyone got a good fix for this AND why should I have to pay for 'support' for a broken product?
BOAC is offline  
Old 10th Mar 2012, 16:53
  #6 (permalink)  
 
Join Date: Aug 2002
Location: Earth
Posts: 3,663
Likes: 0
Received 0 Likes on 0 Posts
a broken product?
Your personal impression. There are those of us who have rolled-out .NET updates to Win 7 without issues.

It may be something local to your PC rather than anything to do with Windows, software incompatibilities for example (or your antivirus getting in the way perhaps).
mixture is offline  
Old 10th Mar 2012, 17:02
  #7 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
What - you mean all the other folk with the same problem too? Oh - forgot to mention AV and firewall off too. It appears they have a bunch of incompetents issuing these .net updates. I call that 'broken' - what do you call it?
BOAC is offline  
Old 10th Mar 2012, 17:02
  #8 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
try this
Quick fix for .NET Framework 4 update glitch | How To - CNET

If that still fails then its time to download the latest version of the ..NET cleanup tool, nuke .NET and reisntall
Milo Minderbinder is offline  
Old 10th Mar 2012, 17:09
  #9 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
Saw that, Milo, thanks - I had to do that the last two times .net updates failed to register. A little drastic, I feel. See 'broken'?.

As you can see from post 1 I have been partway down the road, but the reason for trying to get help 'Help' from this tits-up organisation called M$ was to try and find WHY this was happening. Should one have to pay $46 to fix a broken product? Is there NO proper support for a purchase?
BOAC is offline  
Old 10th Mar 2012, 17:49
  #10 (permalink)  
 
Join Date: Jul 2010
Location: East sussex
Posts: 624
Likes: 0
Received 0 Likes on 0 Posts
BOAC

One must remember (read the small print) software (ms) is not covered by UK Trading Standards Law. There are 'get out' clauses when the original product e.g..laptop is purchased. OS do not come under the guarantee. Only the hardware is covered.

Having said that, if one purchases a flight sim from a major supplier (packaged product) then yes one has the recourse to return it to the retailer for a refund/exchange.

The trouble with OS/M$ is that people do not read the 'terms and conditions' before hitting the 'install' key.

Daz
dazdaz1 is offline  
Old 10th Mar 2012, 17:59
  #11 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
If you have an machine preloaded with an OEM copy of Windows, then Microsoft devolve support to the company who provided the PC - and the copy of Windows
If you had a retail copy of Windows, then the support requirement lies with M$, though often they choose to ignore that fact.

If that patch won't work then go to this site and run the .NET framework cleanup tool
https://blogs.msdn.com/b/astebner/ar...edirected=true
Use it to remove ALL versions of .NET framework
Then use Microsoft update to put them all back again

This is heavy stuff though - if this tool goes wrong you'll end up with a broken system that will need a complete reinstall
Milo Minderbinder is offline  
Old 10th Mar 2012, 19:11
  #12 (permalink)  
 
Join Date: Jun 2009
Location: Bedford, UK
Age: 70
Posts: 1,319
Received 24 Likes on 13 Posts
What do these .NET updates do anyway ? Would it make any difference if we just ignored them ?
Mr Optimistic is offline  
Old 10th Mar 2012, 19:15
  #13 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
If you had a retail copy of Windows, then the support requirement lies with M$, though often they choose to ignore that fact.
- that's me! How do we get around that?

daz - are you saying that the Trading Standards do not apply to a purchase OS?
BOAC is offline  
Old 10th Mar 2012, 19:44
  #14 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
- that's me! How do we get around that?


When you call tell them its a retail copy and they're responsible
Milo Minderbinder is offline  
Old 11th Mar 2012, 09:10
  #15 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
I shall be on the phone (in the 'queue, of course) on Monday. I finally bit the bullet and did the uninstall/reinstall .net. - 45 minutes. heaven help anyone with a really slow connection!

I cannot afford the waste of time, but all updates now 'recognised'.
BOAC is offline  
Old 11th Mar 2012, 09:34
  #16 (permalink)  
More bang for your buck
 
Join Date: Nov 2005
Location: land of the clanger
Age: 82
Posts: 3,512
Likes: 0
Received 0 Likes on 0 Posts
That's clever BOAC, your post time shows up at 10:10, it's only 9:33.
green granite is offline  
Old 11th Mar 2012, 09:45
  #17 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
I didn't know you worried about that sort of thing, but now you mention it, at 0944Z yours shows as 1034. Oh my God! I KNEW those solar flares were going to be bad. I'm just glad I bought those extra jars of Peanut Butter. Want some?
BOAC is offline  
Old 11th Mar 2012, 10:44
  #18 (permalink)  
More bang for your buck
 
Join Date: Nov 2005
Location: land of the clanger
Age: 82
Posts: 3,512
Likes: 0
Received 0 Likes on 0 Posts
Now back to normal time.
green granite is offline  
Old 11th Mar 2012, 11:31
  #19 (permalink)  
 
Join Date: Jan 2012
Location: .
Posts: 2,173
Likes: 0
Received 0 Likes on 0 Posts
BOAC

Its just a thought, but one of the main causes of .NET going wrong is the use of Registry Cleaner / Optimisers
Are you using any of those? That could be the problem if you are
Milo Minderbinder is offline  
Old 11th Mar 2012, 11:33
  #20 (permalink)  
Per Ardua ad Astraeus
Thread Starter
 
Join Date: Mar 2000
Location: UK
Posts: 18,579
Likes: 0
Received 0 Likes on 0 Posts
Interesting - the answer is a qualified yes. In XP I use CCleaner but not so far in W7. It is W7 where the problem has occurred.
BOAC is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.