Computer/Internet Issues & TroubleshootingAnyone with questions about the terribly complex world of computers or the internet should try here. We will also try and help with troubleshooting any technical problems you may have with the forums.
Thanks, Lyneham Lad. Is anyone else experiencing these problems?
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However, at random times it comes up with the message "There appears to be a connection issue between your device and PPRuNe App. Please try again" The 'rotating bicycle wheel' symbol is active in the bottom right corner of the screen (but not always in the top status bar). Other apps such as Tapatalk and ForumRFree work fine. I have deleted and reinstalled the PPRuNe app, to no avail.
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Ref my post #50, I have been monitoring things:-
When the app is reporting connection problems, I can switch to Safari and connect immediately.
Under the same condition, accessing the forum via my PC or laptop, all using the same wi-fi router as the iPhone4S, I get an immediate connection to the forum.
As per Radix's comment on the 'last post unread' icon, touching this gives a brief show of the little rotating spoked wheel but nothing else happens.
The 1.0.1 version (current one) should be compatible with the latest iOS. However, if you experience any issues with it, please report them here. Thanks!
There are currently no plans for an iPad-specific app. The mobile app developers suggest viewing the site normally on an iPad, without using the current mobile app.
I only get the most recent 10-15 threads when signing in. No option to go to a main page or click on a particular forum. Perhaps I'm still getting used to the device, but as with iPad using the inbuilt browser and Opera Mini gives better results. Could be it's not a phone either, but a 7" tablet that's making it act up. App is the latest version also.
Once I can work out how to get a screencap on here I can post so you see what I mean. But it's a good start.
Ok logged in and can see subscribed threads but not forums themselves?
- The "Refresh" button has a down-arrow on it, but no dropdown list appears when the button is tapped. Also, on a new screen, the Refresh button is in the middle bottom of the screen. When tapped, it jumps to the right margin, and in the case of the "Subscribed" display, the button text is split:
- Minor niggle: my username has initial caps, but the app shows all lower case.
Otherwise, looking good!
Nexus S (480x800 screen), Android 2.3.6.
Last edited by Capn Bloggs; 15th May 2012 at 03:30.
Ok right got it. Realised what you're talking about isn't a button in the app itself but on the lower end of the screen. Not always there so didn't notice it til now. Cheers.
Still wondering why the Home screen isn't the forum list though, presume there's a reason?
However, at random times it comes up with the message "There appears to be a connection issue between your device and PPRuNe App. Please try again" The 'rotating bicycle wheel' symbol is active in the bottom right corner of the screen (but not always in the top status bar). Other apps such as Tapatalk and ForumRFree work fine. I have deleted and reinstalled the PPRuNe app, to no avail.
Thanks for the report, mike-swm. These apps are not optimized for tablet use, just phone use, so the tech team has recommended just using the regular version of the site on tablets.
Thanks for the info, guys. The tech team is taking a look. If anyone else is experiencing the connection error, please also let us know what device and OS version you're running.
