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Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. We will also try and help with troubleshooting any technical problems you may have with the forums.


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Old 20th Sep 2011, 19:49   #41 (permalink)
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Adding this report from elsewhere in the forum:

Quote:
In the meantime, can I have a quick whinge about something I've noticed since I started accessing PPRuNe on an Android phone.

In the "User CP" view, each page title is immediately below the "unsubscribe from this forum" line/button for the page above. I lose track of the occasions I've inadvertently unsubscribed from a page and need to go back into forums view, find the page, and re-subscribe.

Could the unsubscribe script please either be moved over to the right where it won't get accidentally pressed, or an intermediate "are you sure: yes/no" window used to stop this happening?

If I'm doing it, presumably so are many others.
If anyone else has complaints or comments about this issue, do chime in.
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Old 20th Sep 2011, 20:21   #42 (permalink)
 
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Another request for a Blackberry version.
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Old 5th Nov 2011, 06:41   #43 (permalink)
 
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Any chance of a way to save your user name and password on the Android app?

Or am I just being stupid by not seeing how to do that?
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Old 9th Nov 2011, 20:55   #44 (permalink)
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I don't have an Android phone; otherwise, I'd just test that myself. I've forwarded your question to the tech team. In the meantime, if any other Android user wants to weigh in, feel free to do so.
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Old 16th Nov 2011, 08:32   #45 (permalink)
 
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Another request for a Blackberry version.
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Old 29th Nov 2011, 09:46   #46 (permalink)
 
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Any progress on Tapatalk. A plugin needs to be installed on the forum software and if I am not mistaken there is no cost to the forum.

Tapatalk is a forum app on the iPhone, Android, webOS, Windows Phone 7 and BlackBerry. Tapatalk Forum App provides super fast on-the-go forum access to majority of the discussion forums that has activated the Tapatalk plugin.

Showing New and Unread Thread with Avatar and Number of reply:


Images in the thread are converted to thumbnail and allow full-screen viewing


Ability to see Who's Online and what they are doing:


Ability to search by topics and posts:


Ability to upload images directly from Android and iPhone!:


Forum Moderation support:



Check out Tapatalk Forum App - Empowering Forum Junkies on-the-go for more information!
Here is what it will looks like after you posted it to the forum:
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Old 29th Nov 2011, 17:58   #47 (permalink)
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No progress/news from our Tapatalk talks. If there's any, I'll be sure to pass it on!
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Old 30th Nov 2011, 11:31   #48 (permalink)
 
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Thanks CleeIB,

Would be great to see PPRuNe on Tapatalk.

No zooming and scrolling on the Blackberry.
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Old 6th Jan 2012, 07:41   #49 (permalink)
 
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On my Android App I do not have to re enter my password I just make sure that I do not log off when I leave the app.
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Old 6th Jan 2012, 18:37   #50 (permalink)
 
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iPhone4S Connection Problem

Having taken the plunge into the world of smartphones with the purchase of an iPhone4S last month, I was delighted to discover the PPRuNe app. However, at random times it comes up with the message "There appears to be a connection issue between your device and PPRuNe App. Please try again" The 'rotating bicycle wheel' symbol is active in the bottom right corner of the screen (but not always in the top status bar). Other apps such as Tapatalk and ForumRFree work fine. I have deleted and reinstalled the PPRuNe app, to no avail. Anyone have a similar problem? Solution?
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Old 6th Jan 2012, 19:45   #51 (permalink)
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Well, PPRuNe occasionally has database difficulties, so the site just might be ailing while you are trying to access the site. Why don't you give this some time, say, a few weeks, to see if you consistently get this error message?

Also, if any other iOS users are seeing this issue, please report it here. Thanks!
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Old 30th Jan 2012, 18:15   #52 (permalink)
 
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iOS app issues:

- button 'last unread post' not working ever

- Newest list doesn't refresh?

- No landscape support

- No emails on subscribed topics?

Apart from that nice app.

Tapatalk support would be great. It would offer users a choice.
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Old 30th Jan 2012, 19:08   #53 (permalink)
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Quote:
- button 'last unread post' not working ever
What happens when you click it? Does nothing happen, or do you get an error message? If so, what is the error message?

Quote:
- Newest list doesn't refresh?
Same questions - what's the resulting behavior when you try?

Quote:
- No landscape support
Just to clarify - do you mean that the site doesn't turn sideways if you turn the phone sideways?

Quote:
- No emails on subscribed topics?
Just to clarify - do you mean that when you subscribe to topics while on the app, that those topics don't yield email notifications? Do email notifications work with topics which you subscribe to using the regular forum?

Quote:
Tapatalk support would be great. It would offer users a choice.
We just signed a business deal with Tapatalk rival Forum Runner, so integration with Forum Runner should be forthcoming.
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Old 30th Jan 2012, 19:30   #54 (permalink)
 
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Ref my post #50, I have been monitoring things:-
  • When the app is reporting connection problems, I can switch to Safari and connect immediately.
  • Under the same condition, accessing the forum via my PC or laptop, all using the same wi-fi router as the iPhone4S, I get an immediate connection to the forum.

As per Radix's comment on the 'last post unread' icon, touching this gives a brief show of the little rotating spoked wheel but nothing else happens.

Is there a planned date for the intro of Forum Runner? I am subscribed to a photography forum that uses this app and it works fine on my iPhone4S. A shame that the PPRuNe one appears not to!
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Old 30th Jan 2012, 19:35   #55 (permalink)
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Thanks, Lyneham Lad, for the helpful commentary.

Since the deal with Forum Runner just happened (last week, maybe?), that relationship is just starting, so I don't have any dates yet regarding integration. If/when I get details, I'll share them.
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Old 31st Jan 2012, 22:35   #56 (permalink)
 
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Quote:
Originally Posted by CleeIB View Post
Quote:
- button 'last unread post' not working ever
What happens when you click it? Does nothing happen, or do you get an error message? If so, what is the error message?

No error just doensn't work. I think it doesn't detect what posts you've been looking at. Only when you've actually clicked a post I found.

Quote:
- Newest list doesn't refresh?
Same questions - what's the resulting behavior when you try?

Is there a refresh button? I would expect it to refresh when you invoke the tab Newest.

Quote:
- No landscape support
Just to clarify - do you mean that the site doesn't turn sideways if you turn the phone sideways?

Yes

Quote:
- No emails on subscribed topics?
Just to clarify - do you mean that when you subscribe to topics while on the app, that those topics don't yield email notifications? Do email notifications work with topics which you subscribe to using the regular forum?

No and yes.

Quote:
Tapatalk support would be great. It would offer users a choice.
We just signed a business deal with Tapatalk rival Forum Runner, so integration with Forum Runner should be forthcoming.
Too bad. I've switched over from FR to Tapatalk as I found the latter has a better, more intuitive interface but that might be personal.
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Old 31st Jan 2012, 22:37   #57 (permalink)
 
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(Please see my answers in the quote section of my previous post.)
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Old 1st Feb 2012, 03:10   #58 (permalink)
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Very good, Lyneham Lad and Radix. Thanks for all the helpful details. I've reported all the issues to the tech team, who will take a look alongside the mobile app development team.
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Old 9th Feb 2012, 01:05   #59 (permalink)
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Alright, our tech team has implemented some fixes regarding the above reported iOS mobile app issues.

Are people still experiencing these issues? If so, which ones? Any details are good. Thanks!
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Old 10th Feb 2012, 09:09   #60 (permalink)
 
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The iPad app is actually an iPhone app according to Apple. The significance is in the viewing experience.

On the ipad the PPRuNe app appears as a small mobile phone in the centre of the screen. You can double the size by clicking on '2x' but then you lose the resolution making it unpleasant to use.

Using PPRuNe on safari (the Apple web browser) is far, far better. I see the full screen and have all the normal functionality.

MH152
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