Computer/Internet Issues & TroubleshootingAnyone with questions about the terribly complex world of computers or the internet should try here. We will also try and help with troubleshooting any technical problems you may have with the forums.
Some of you might know that my computer skills aren't the best... I'm having problems switching my laptop on. Basically, what happens is this:
Switch on laptop, the green power light comes on, as does the caps lock and num lock lights. There is no action from the little light that indicates the hard disk (or whatever it's called) is working. The "fan" comes on, so there is power, but nothing else happens. The screen is black. The laptop is plugged into the mains, so it's got power.
It first happened yesterday, but after trying a couple of times, it worked fine. I've tried at least a dozen times today, but no luck.
Has anyone an idea as to what I need to do? Buy a new one? Take it to tech support (not that I have one)?
I'm typing this from my old old laptop, which hasn't been switched on for years. As long as I don't move it, it works, but it's not ideal...
Not so sure it's the hard disk. Before that springs into life, the BIOS and display driver should come to life. If the hard disk were ill, you would get a screen saying something like "Invalid boot device".
Sounds to me like you need to take it to a qualified (or capable) repairer.
Suggest a quick 'Google' on (unspecified) make and your symptom (eg HP Pavillion da-de-da and no BIOS screen shown on bootup, or whatever)? I have heard of some laptops where you need to go through a battery removal/power cycle to clear a 'blockage' and again a Bios battery removal or clear the bios with another type.
Of course, it could be b******d (technical term) - have you dropped it in the bath or on the floor?
Glamgirl, Backups are a good idea, as I learned some time ago to my grief. (Lost most of my emails. Don't use OE anymore, now.) You have all sorts of choices, from programs you install to do complete system backups to an external media - such as an external Hard drive - down to just copying important docs and photos and profiles as you choose to a disk or even a USB drive. Some of the programs include Acronis, Norton Ghost, Macrium reflect (free) and there are quite a few others. Good idea to do it maybe once a week, or so.