Microsoft Office/ Windows Mail

[homesick rae]

Hello,

I have two questions and any advice is welcome:

1. I have microsoft office 2007 installed - was working fine - but all of a sudden, when I try to open a word document/file it comes up "preparing to install" - any ideas?

2. What is the easiest way to include a company logo in Windows Mail? How do you make an appropriate file to use for this?

Many thanks to all in advance.

Cheers

HR

[marlowe]

what operating system are you running ? when i went to Windows 7, Roxio did the same thing all the time before it would run.

[Mornington Crescent]

HR

Did you previously have Office 2003 installed?

I had a similar problem until I uninstalled 2003


MC

[jimtherev]

Does it actually open, after the 'preparing to instal' message? I have found that Word does this since updating AVG to '9.

Memo to self; install Avast like wot I said I would last week...

[homesick rae]

Thanks guys - no, I didn't have 2003 installed before - running vista - the AVG suggestion makes sense - will check and revert.

Thanks again

HR

[jimtherev]

Oh dear, oh dear

Sorry, didn't work for me!

I've now uninstalled AVG, installed Avast! and still get the delay. I've Googed it, even Binged it, and haven't picked up any clues.
I think I'll tolerate the delay for now, and wait for the Chrissie present to come from my (M$ employee) son.

[mad_jock]

jim in the mean time stick openoffice on your machine and have a play with it.

You might be very pleasantly surprised