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Computer/Internet Issues & Troubleshooting Anyone with questions about the terribly complex world of computers or the internet should try here. We will also try and help with troubleshooting any technical problems you may have with the forums.


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Old 1st August 2008, 21:51   #1 (permalink)
niknak
 
Join Date: Dec 2001
Location: UK
Posts: 2,059
Which laptop?

I'm looking to replace our 10 year old Dell laptop, which has done sterling service but on the verge of conking out but I don't really know what brand or operating system I should be looking for.

The budget is in the region of £800 and I'll be using it for a lot of internet work and associated downloading, sending and recieving large files, good quality sound and vision for leisure use, robust and with an easy to use operating system.
It's been suggested to me that Mac systems are as good as anything that other operating systems around but I've never used one so I would have a scooby on that.

Simplicity and mega power is the order of the day, any ideas folks?

Ta,
NN.
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Old 1st August 2008, 22:40   #2 (permalink)
Urshtnme
 
Join Date: Jun 2008
Location: Australia
Age: 33
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Stay away from Sony VAIO's. Mine's been in the shop for 2 months now. This is the 8th time it's had to be repaired.

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Old 1st August 2008, 23:03   #3 (permalink)
 
Join Date: Jul 2000
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If your Dell lasted 10 years I would go for another one. I just bought a 1352-Red, with 2gb and 200gb with built in camera and wife etc all for less than £450.
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Old 1st August 2008, 23:32   #4 (permalink)
Recidivist
 
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Location: Essex, UK
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"built in camera and wife"

Wow !
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Old 2nd August 2008, 02:28   #5 (permalink)
 
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No wife is worth 450 quid.
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Old 2nd August 2008, 10:47   #6 (permalink)

Dir. PPRuNe Line Service
 
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My wife is definitely worth more than 450 quid - she's a manager in her organization and I run her at a profit

800 quid will buy a very well spec'd laptop. I use an HP laptop ('cause I work for HP), and the company procedure is they get replaced every 3-4 years or when they break beyond repair. Despite taking a bit of a battering and being used for 10+ hours every day, mine will almost certainly reach the 4-year mark.
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Old 2nd August 2008, 11:14   #7 (permalink)

Combine Operations
 
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If you like mending it yourself, and enjoy sending emails that are not answered, then go for Toshiba.
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Old 2nd August 2008, 14:41   #8 (permalink)
 
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If I were buying, I would be looking at Compaq, Dell, and IBM/Lenovo on the basis of experience.

My wife still uses the eight years old Compaq Armada E500 that is my old company laptop, purchased for a forty quid donation to charity five years ago and still in daily use. Its life is drawing to a close though as one bank of memory (it has 2x256MB) dropped off line a few weeks ago so the disk is currently constantly thrashing away as the remaining bank aint enough to load even the XP operating system ;-) The laptop will be replaced with a new one for my wife and then refurbished and rebuilt as a Linux single user FTP server simply for the fun of it and to serve a casual need.

By pure coincidence, I am today disposing of an eleven year old Dell Inspiron! Still in perfect working order we simply have no need for it any more and it's just not worth upgrading. It spent four of the past five years running 24x7 as a printer server on the home wireless network until I purchased a Canon MP800R WiFi printer.

From the build and features point of view though, by far the two most impressive laptops I have owned have been an IBM T42 and its replacement Lenovo T61. Superbly well made, they have both proven to have top drawer reliability and to be functionally impressive.

So, what will I replace my wife's Compaq Armada with, then?

On the basis of the above experience and what I have found on the web, it will be a Dell Vostro. Remarkably low priced, I can get one that meets my wife's needs (e-mail, web browsing, photo and video handling) without needing a load of spec she'll never need and probably with usual Dell reliability. Oh, it can come with XP loaded, too. :-)
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Old 2nd August 2008, 23:22   #9 (permalink)
 
Join Date: Dec 2001
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My last laptop was a Dell Inspiron, the computer itself was fine but the hinges kept breaking, Dell didn't want to know and said they don't make parts for them anymore so try the internet!
I replaced it with a HP (DV2036), I was very happy with it until recently when (I thought) the battery died.
I bought 2 replacement batteries from two different suppliers but the computer just will not run on battery power, I looked on the net and found theres loads of people in the same boat as me, it works fine when plugged into its power supply, the battery shows charge of 100% but as soon as I unplug it from the mains it dies instantly, it doesn't shut down properly when this happens so when I switch it back on I get all sorts of error messages.
I spoke to the manager of the shop I bought it at and he told me there was nothing he could do as one year warranty has expired (its 2 years old!).
He told me that he could send it back to the manufacturer in the UK for repair but from experience they would keep it for six weeks then quote me £600 to replace the motherboard etc. So I'm stuck with a laptop that isn't portable.
Don't ever buy a HP.......
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Old 6th August 2008, 19:34   #10 (permalink)
 
Join Date: Jul 2008
Location: Prairie Village, Kansas
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How about a used MacBook Pro or a MacBook? I just went for the Apple's this year and there is no going back!

Michael
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Old 6th August 2008, 19:48   #11 (permalink)
niknak
 
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Thanks to everyone for the advice.
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Old 6th August 2008, 20:41   #12 (permalink)
 
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do not buy hp, I did that mistake, laptop went to warrenty service to change the heatsink fan after 10 monthes of life and came back worst then send out and now is still on service since april and hp does not want to cover on warrenty.

I recomend Apple
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Old 7th August 2008, 16:45   #13 (permalink)
 
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Strongly agree with RSFTO, I used to like HP stuff the way they just worked straight from the box with no hassle, I've had (still have) printers, scanners, Pocket PC over the years but this was my first Laptop, never again and I'd strongly advise everyone else to give them a wide berth....

Supposing I did take the plunge and switch to a Mac, I use Word and Excel a lot, would I need to buy MS office for the Mac and would that be expensive or is there another way round?
Is there anything I won't be able to do that I can currently do on my PC?
Will any Word or Excel document I produce still be readable and useable on a PC?
Anything else to watch for?
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Old 7th August 2008, 16:56   #14 (permalink)
 
Join Date: Jul 2008
Location: Prairie Village, Kansas
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You would need to buy MS Office (unless you buy a used Mac, and then it probably has it installed already). All Word and Excel documents would work flawlessly. Trust me, once you go Mac, you never go back!
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Old 9th August 2008, 00:08   #15 (permalink)
 
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Dell or Compaq for me all day. Had no trouble at all with either over the years.

I've seen people driven bananas by VAIO (one of my mates eventually shot his!), and heard many complaints re. HP.
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Old 9th August 2008, 01:32   #16 (permalink)

Chaplain
 
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You've probably bought your new one by now, but I'm on my umpteenth IBM Thinkpad (Lenovo these days). They've been the only brand of laptop I've used for something like20 years, and I've not had a bad one. I upgrade when the "current" one gets to be seriously slower than my desktop. This one is a T43, and I'm very happy with it.

I have spent too much time trying to sort out non-functioning laptops for friends with various brands. I'm sure there are reliable non-Thinkpad laptops out there, but I'm not going to take the risk.

What I particularly like is having a docking station at each house, with keyboard, mouse, and LAN connection. I just drop it onto the dock, switch on, and everything is connected. When out and about, it talks to my mobile phone and uses the GPRS on that for web access. It really couldn't be simpler.

It also knows (all by itself) how to connect to the VPN at the main house, so I can check mail on there.
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Old 9th August 2008, 08:30   #17 (permalink)
Upto The Buffers
 
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Can I just say...

Quote:
You would need to buy MS Office
Why do people keep coming out with this bollocks? Unless you have a specific need for Exchange connectivity and Access databases, forget MS Office. NeoOffice, (OpenOffice with mac-specific tweaks) is perfectly capable of managing MS office document formats. And it costs nothing. Yes, it's free.

I've had Toshibas, Sonys etc. for years. Then bought a MacBook Pro last year. You can still use Windows on it, and the thought and functionality they've put into it is simply superb. I won't be going back to a 'conventional' laptop any time soon.
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Old 9th August 2008, 09:27   #18 (permalink)
 
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Location: Back in the UK... for now!
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Thanks to a change in life’s (mis)fortunes, that left me without a permanent base, I needed a desktop replacement. As this was probably going to be my last ever PC purchase I went for a top of the range Acer Aspire, with bells and whistles (no wife though!), and bought it from Laptops Direct.

I can’t comment on how much life I might have got out of it as it packed up the second day. That was 6 months ago and neither manufacturer nor vendor could give a d*mn. After 5 months I did manage to get my money back from the credit card company though. So, if anyone knows how to bring an Acer out of “hibernation lockup” I’d be interested to hear from them. No, I can’t use the recovery discs as they are loaded onto the hard drive... probably along with the manual but I never got that far. Depending on who (eventually) answers the email, Acer can either supply or not supply the discs. Probably the latter as they have my order... I think! I’ve no acknowledgement or discs but at least the money hasn’t been taken from my card either.

And the moral of the story? Any machine is only as good as the customer service and in the case of Acer and Laptops Direct it’s non-existent.
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Old 9th August 2008, 10:05   #19 (permalink)
BEagle
 
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Location: Quite near 'An aerodrome somewhere in England'
Posts: 14,374
I've had a Dell Latitude x200 for 5 years and it has been extremely reliable. It has survived well over 100 business trips and about 500 passages through airport scanners and has been in daily use....

I upgraded the memory as it was struggling a bit with some recent applications, but now its fine.

Dell Customer Service were pretty good - they had it repaired within a couple of days after I managed to drive over my briefcase and broke the screen.... They also sent me a replacement keypad under warranty a couple of years later as some of the keys had stopped working - probably a legacy of the earlier event.

When I told them how happy I was, and that it was a shame that they hadn't given me as good service with my earlier Latitude LT (far too fragile), they tried to repair it, but killed it.... After 'robust debate' and a personal letter by recorded delivery to their head office, they then gave me a new Latitude X400 with Office 2003 included!

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Old 9th August 2008, 11:54   #20 (permalink)
Wodrick
 
Join Date: Dec 2004
Location: Ex EGCC now Mi Casa
Age: 58
Posts: 210
Tigger4me my Acer Aspire 5630 sometimes goes into hibernation lock, usually when trying to recover from a software crash, screen goes blank and there is no recovery.

It, so far, has always responded to a complete power down, by that I mean removal from the power supply and removal of the battery. after about 20 minutes refit battery and turn on - ops normal till the next time.

It's other party piece is complete loss of time and date but that is easier to sort out.

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