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My computer is showing error 3021.4 and reads as follows: Norton Antivirus was unable to start the Instant message scanner, it will be unable to scan the instant messanger downloads for infections. The advice they give on their site is uninstall Nortons and then re-install which I have done - still no joy. Please help. I know very little about computers, so please explain in layman terms.
My experience with NAV hasn't been good. It crashed my machine, my daughter's, and several friends. AVG is free, works fine, and doesn't cause those problems. They all have AVG and are happy.
Just a little caveat for those tempted by Frostbite's plug for Avast - certainly seems to be an effective program, but intrusive like you wouldn't believe!! Constantly trying to dial home and complaining because I won't let it!! Methinks AVG has the edge.
If you don't let it update, there's not much point in having it!
Wise man !!!! ....
update as soon as you log on and say every 4 hours or so ..... this can often be set to automatic with most good protection systems .... and rem we are talking about keeping every element of your protection system up to date ..... antivirus ... firewall ... spyware and adware ..... email .... etc etc .....
Frostbite and Hobie Hmmm!! Paranoid or what?? OK, so there are some nasties out there but update EVERY 4 HOURS??? I have just dumped Avast 'cos, for me, ten (yes, count 'em) attempts to log on, after already updating two hours before, is bonkers. A secondary reason is the sudden appearance of a totally unasked-for program - Spyfalcon (or somesuch) together with a constant stream of adware warnings and dire threats of infection which can only be cured by downloading the full Skyfalcon at some immoderate price. That didn't happen pre Avast and hasn't recurred since dumping it. Could well be that my 2+2 is making nonsense but I'll return to old faithful AVG and await the onslaught of the bogey-men
Paranoid or what?? OK, so there are some nasties out there but update EVERY 4 HOURS
well I never thought about it like that ....
but realistically, every 4 hours means once a day to most home users and if it's being done automatically I'm not sure you would even notice, except for a very brief message that tells you "Your system is up to date" ...
remember, a protection system that is out of date is almost as bad as not using one ....
Spyfalcon ...... This program is installed by a trojan and shows a blinking Icon in system tray. Message looks like system message and says that you are infected with spyware. Yes you are infected - the message is the infection
that's what 'Spyfalcon is all about ....
I am aware that Symantec/Norton have it in their Detection hit list
Hmm...... I've been using Avast successfully since having to scrap AVG because after a certain update it started to cause my fully updated winXP Pro to crash towards the end of the boot-up process.
My computer stays on for about 13 hours a day and I've never noticed Avast updating itself except to note that it always appears to be fully updated when I check. It has found the odd virus - usually in my explorer temp file and has inserted itself nicely into Outlook (not express) preventing me even from seeing any text in the one or two infected e-mails I receive every day.
I have certainly never heard of Skyfalcon before, but if it is anything to do with Avast, maybe my copy of AdWatch which you can get as an addon to Adaware has kept it out. I see it's icon on my toolbar glowing red from time to time.
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