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Non compliance of orders from cabin Crew

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Old 16th Aug 2014, 13:28
  #21 (permalink)  
 
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Originally Posted by tu 114
I did not yet find out what exactly those pax are trying to achieve by getting up early, gathering their stuff from the hatracks etc.
Exactly that. A few years ago, we were ~60 seconds away from touchdown at IAD when a tiny woman in front got out of her seat, stood on her seat!, and started rooting around in the overhead bin.

Lots of shouting from the cc and fellow pax and at last she got the message and got back in her seat just as we touched down
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Old 13th Sep 2014, 08:14
  #22 (permalink)  
 
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Wasn't there a case of a kid getting loose just before landing, running and tripping with the help of some turbulence at 100ft belting there head off a chair support family tried to sue and failed thankfully.

The bad side of the story was the toddler had an airway blockage and suffered brain damage.

Parents were suing because the CC didn't go and rescue it as soon as it belted its head, they waited until after the rollout and then contacted the cockpit who then came to a stop on the taxiway and released them. They then continued to the gate once the CC had got it breathing again to the paramedics. But the 2-3 mins had been enough to cause the damage.

I will try and find a link to the case.
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Old 16th Sep 2014, 12:08
  #23 (permalink)  
 
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I have had several parents who say that their children don't want to wear a seat belts, will object to doing so and therefore won't be doing so. I've not had to deal with these parents myself, only support my colleagues handling of the situation. The worst we ever had were a group of siblings who would not do as they were told by their au-pair. The four were aged between 6 and 16 and each one was a miserable little sh!t. They were denied boarding on the last flight to their destination, having been kicked off two other flights. Wealth meant that they would in future have to charter their own aircraft as they certainly won't be flying with us agian.

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