Thick passenger comments
Join Date: Jan 2007
Location: Milton Keynes
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Never mind that, Just get me the phone number of that Easy Jet Girl.
Seriously though, I don't think your all appreciated enough.
On a recent short flight I was amazed to see the poor CC trying to pass out and collect tea/cofee/snacks, every minute of the flight was spent handing out and desperately trying to clear up before landing. the aircraft was already on finals when the poor girl sat down opposite me in a sweat.
I looked at her dishevelled state and told her, "That's just Cruel".
CC "What is".
Me. "Expecting you to do that on such a short flight, I feel really sorry for you".
CC "It has to be done".
But you could see in her eyes she was genuinely pleased that someone actually had the decency to care.
So....Where is that Phone Number ?
(Easy Jet, Amsterdam-Luton, Blonde, about 26, 5ft 10" tall)
Seriously though, I don't think your all appreciated enough.
On a recent short flight I was amazed to see the poor CC trying to pass out and collect tea/cofee/snacks, every minute of the flight was spent handing out and desperately trying to clear up before landing. the aircraft was already on finals when the poor girl sat down opposite me in a sweat.
I looked at her dishevelled state and told her, "That's just Cruel".
CC "What is".
Me. "Expecting you to do that on such a short flight, I feel really sorry for you".
CC "It has to be done".
But you could see in her eyes she was genuinely pleased that someone actually had the decency to care.
So....Where is that Phone Number ?
(Easy Jet, Amsterdam-Luton, Blonde, about 26, 5ft 10" tall)
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we are hidden in the herd...
Just another THANK YOU to the hard working CCs!
Five weeks ago I did two short legs on one day (AMS-LHR, LTN-DTM, 2nd and 3rd time in my life on board a plane with more than 4 seats).
During the first flight (BA) I was busy with looking, enjoying my first sunrise above the couds and so on. CC was busy (we were served snack+coffee) but very friendly.
The 2nd flight of the day (easyJet) was great and opened my eyes, thanks to the CC. A319, seat in the 2nd row, it felt like sitting in the front galley. There was a purser and a FA, both not youngsters and it seemed to me, that at that time they already had done a lot of work that day.
During and after boarding there was a lot of messing around with bags and jackets between seats and the overbins, 2 handicapped boarded in wheelchairs, passengers ignoring everything else than their own ego, counting the sheeps 3 times because somebody seemed to be missing... you probably know this stuff better than me. But the CC were still professional, very helpfull, friendly and even managed to show some good sense of humor.
During flight I saw the FA turning to the front wall just to let her (standard-) smile go away for a moment and to take a deep breath. I could imagine... and I resolved to tell her later, what a good job she was doing (I did, during disembarking). The flight finished with both CC and passengers fooling around and bursting out laughing multiple times during taxi to the gate: the purser was done with his welcome-announcement in english and the (german) FA gave us the german version: "Welcome back in Dortmund to all who live here and return home now. Welcome and have a nice time to those of you, who MUST stay here for holidays".
Oups... ;-) But CC and some passengers showed a good sense of humor, I hope the CC finished their long day with a little smlile on their face, as I did.
Five weeks ago I did two short legs on one day (AMS-LHR, LTN-DTM, 2nd and 3rd time in my life on board a plane with more than 4 seats).
During the first flight (BA) I was busy with looking, enjoying my first sunrise above the couds and so on. CC was busy (we were served snack+coffee) but very friendly.
The 2nd flight of the day (easyJet) was great and opened my eyes, thanks to the CC. A319, seat in the 2nd row, it felt like sitting in the front galley. There was a purser and a FA, both not youngsters and it seemed to me, that at that time they already had done a lot of work that day.
During and after boarding there was a lot of messing around with bags and jackets between seats and the overbins, 2 handicapped boarded in wheelchairs, passengers ignoring everything else than their own ego, counting the sheeps 3 times because somebody seemed to be missing... you probably know this stuff better than me. But the CC were still professional, very helpfull, friendly and even managed to show some good sense of humor.
During flight I saw the FA turning to the front wall just to let her (standard-) smile go away for a moment and to take a deep breath. I could imagine... and I resolved to tell her later, what a good job she was doing (I did, during disembarking). The flight finished with both CC and passengers fooling around and bursting out laughing multiple times during taxi to the gate: the purser was done with his welcome-announcement in english and the (german) FA gave us the german version: "Welcome back in Dortmund to all who live here and return home now. Welcome and have a nice time to those of you, who MUST stay here for holidays".
Oups... ;-) But CC and some passengers showed a good sense of humor, I hope the CC finished their long day with a little smlile on their face, as I did.
Join Date: Jan 2007
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Eating whilst asleep
On a night flight pax's had finished dinner and were getting comfortable in their lay flat beds. I am walking thru cabin when woman says "excuse me, do I have to be awake to eat breakfast" TRUE!
Join Date: Jan 2002
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I don't know how you Cabin Crew folk keep your patience.
Look, this is how to get out or you will die, listen, LISTEN stop reading the paper. Then...
Tea, coffee, tea, coffee, tea, coffee.
If I was doing it I'd throw it round you 'There, you've got your tea, happy?'
And some idiot is trying to fit a rucksack the size of a small room into an overhead locker. Check it in you stupid bustard.
Almost all my flights are from Ireland to Scotland so it's
teacoffeteacoffeteacoffe really quick because the flight's only an hour.
My heart goes out to you. And I say thankyou every time.
Tough job.
Fos
Look, this is how to get out or you will die, listen, LISTEN stop reading the paper. Then...
Tea, coffee, tea, coffee, tea, coffee.
If I was doing it I'd throw it round you 'There, you've got your tea, happy?'
And some idiot is trying to fit a rucksack the size of a small room into an overhead locker. Check it in you stupid bustard.
Almost all my flights are from Ireland to Scotland so it's
teacoffeteacoffeteacoffe really quick because the flight's only an hour.
My heart goes out to you. And I say thankyou every time.
Tough job.
Fos
Join Date: Nov 2000
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Look, this is how to get out or you will die, listen, LISTEN stop reading the paper. Then...
Tea, coffee, tea, coffee, tea, coffee
Tea, coffee, tea, coffee, tea, coffee
Bear Behind
Join Date: Dec 2001
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My job requires me to do a lot of travelling - usually AF (hey flyblue) or KL (hey Juud) - and the one thing I always, always remember is that I must, without fail, be nice to these guys and gals who suffer the arrogance of pax day in and day out. Why? Well, the most important thing is that my life may depend on them one day (I hope it never will). And 2, no matter how cr@p my day has been, the chances are that theirs has been much worse. Sure, there are bad and good as in all walks of life.
In the most extreme case, I flew with debonair (remember them?!) operating on behalf of LH. As we deplaned, an extremely rude German guy ripped into the purser, telling her that the service was terrible and not what he expected and blah, blah, blah. I spent a good 5 minutes in the galley with her calming her down as he had reduced her to tears - he wouldn't let it go. I told her I'd write to both debonair and Lufthansa in support of her and her crew, telling them of the behaviour of the German "gentleman" - and I did, too!
So there you go - sorry, thread drift and no daft pax comments to report on.
In the most extreme case, I flew with debonair (remember them?!) operating on behalf of LH. As we deplaned, an extremely rude German guy ripped into the purser, telling her that the service was terrible and not what he expected and blah, blah, blah. I spent a good 5 minutes in the galley with her calming her down as he had reduced her to tears - he wouldn't let it go. I told her I'd write to both debonair and Lufthansa in support of her and her crew, telling them of the behaviour of the German "gentleman" - and I did, too!
So there you go - sorry, thread drift and no daft pax comments to report on.
Lady Lexxington
Join Date: Jul 2004
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Do you know what, there are some great pax out there as I found out during the storms of the past Thursday. Even after being delayed several hours with little positive communication the vast majority still manged to be in good humour and even cracking jokes with us.
It would be a better place if both parties (staff/ crew and SLF) treat each other just the way they like to be treated.
I keep that in mind and it works wonders...
Rwy in Sight
P.S Although I have a friend who works as F/A I know he is stressed very easily and I do take advantage to make fun of him of airports. He has treaten (sp?) me with bodily harm if I misbehave on one of his flights.
I keep that in mind and it works wonders...
Rwy in Sight
P.S Although I have a friend who works as F/A I know he is stressed very easily and I do take advantage to make fun of him of airports. He has treaten (sp?) me with bodily harm if I misbehave on one of his flights.
Join Date: Dec 2006
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Have to add my appreciation for BA CC in particular, as we're doing it here. I was trapped on the tarmac at Basel for three hours due to the pre-Christmas fog - and that was three hours less than most of the other SLF and CC had already been there.
Crew were brilliant throughout, despite one gob-on-legs up the back, shouting the odds about needing alcohol. He was handled with grace and had a darn sight more care than he deserved.
Cheers to all, wherever you are - you must've been knackered by the end of that day but you made a nervous flyer a whole lot more comfortable.
P.S. I confess. I cannot work the toilet doors first time. And I never hear whether I'm being asked if I want tea or coffee and always have to ask CC to repeat themselves. Mea culpa! Please forgive me. But also please keep adding to this thread. It's nice to know I'm not alone in being a dingbat and at least I'm not as bad as some.
Crew were brilliant throughout, despite one gob-on-legs up the back, shouting the odds about needing alcohol. He was handled with grace and had a darn sight more care than he deserved.
Cheers to all, wherever you are - you must've been knackered by the end of that day but you made a nervous flyer a whole lot more comfortable.
P.S. I confess. I cannot work the toilet doors first time. And I never hear whether I'm being asked if I want tea or coffee and always have to ask CC to repeat themselves. Mea culpa! Please forgive me. But also please keep adding to this thread. It's nice to know I'm not alone in being a dingbat and at least I'm not as bad as some.
Join Date: May 2006
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Lav door yet again...
Just the other day had one of the girls down the back explaining to a pax that a particular lav door was a bit stiff and you really ahd to pull on the door
"Door's a bit stiff, you have to really pull on it.."
"Give it a good pull" she says...
Pax PUSHES on door again
"No, PULL it"
Pax pushes door again
"Pull it OUTWARDS!!!!" says CC, trying not to laugh as other pax standing around are rolling their eyes
(and yes, the said pax DID speak English!!)
"Door's a bit stiff, you have to really pull on it.."
"Give it a good pull" she says...
Pax PUSHES on door again
"No, PULL it"
Pax pushes door again
"Pull it OUTWARDS!!!!" says CC, trying not to laugh as other pax standing around are rolling their eyes
(and yes, the said pax DID speak English!!)
Join Date: Jan 2002
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I love the people who ask where they're sitting. Then stand in the doorway holding everyone while some poor girl in a uniform is getting rained on and very cold.
'Why don't you READ the TICKET, it says where you're sitting. Are you that simple. Like for God's sake.'
But you have to keep that to yourself and stand there. Getting rained on.
Fos
'Why don't you READ the TICKET, it says where you're sitting. Are you that simple. Like for God's sake.'
But you have to keep that to yourself and stand there. Getting rained on.
Fos
Join Date: Jan 2007
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Foss. That's fine if the aircraft only has one isle.
recently me and my family of 5 with tickets A,B D,E and F on a bus were told we have a complete row all to ourselves so we can go down either isle.
seeing the near isle was crammed with passengers boarding I took my family down the far isle.
Only to be confronted with having to clamber over the passenger in seat G and across the other isle to get our kids into seats A and B.
I don't usually like asking which way to go as I am usually fine at finding my own way, but have you ever tried not showing your stub to the CC, its almost compulsory. The least you can expect is to be told the right way to go once you do show it. After all, the CC should know the seating plan far better than the Pax who most times don't know or even care what kind of aircraft they are boarding.
I got my own back though, once I saw which isle he was working I got my wife to page him and tell him "my husband would like a word with you, he's sitting over there". When he arrived I thanked him for his previous advice and informed him where he had made a mistake, and I hoped his trip around the isles had been less frustrating than my families had been earlier.
recently me and my family of 5 with tickets A,B D,E and F on a bus were told we have a complete row all to ourselves so we can go down either isle.
seeing the near isle was crammed with passengers boarding I took my family down the far isle.
Only to be confronted with having to clamber over the passenger in seat G and across the other isle to get our kids into seats A and B.
I don't usually like asking which way to go as I am usually fine at finding my own way, but have you ever tried not showing your stub to the CC, its almost compulsory. The least you can expect is to be told the right way to go once you do show it. After all, the CC should know the seating plan far better than the Pax who most times don't know or even care what kind of aircraft they are boarding.
I got my own back though, once I saw which isle he was working I got my wife to page him and tell him "my husband would like a word with you, he's sitting over there". When he arrived I thanked him for his previous advice and informed him where he had made a mistake, and I hoped his trip around the isles had been less frustrating than my families had been earlier.
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Actually blackace, showing a boarding card stub IS compulsory so you should always have them readily available when boarding.
And I would say that was rather petty getting your own back on the crew member by making them walk around the aisle to speak to you. I would have been rather annoyed if I was that crew member, especially as from the information provided YOU chose to go down the alternative aisle forcing YOURSELF and your family to have to clamber over the pax is seat G 
And I would say that was rather petty getting your own back on the crew member by making them walk around the aisle to speak to you. I would have been rather annoyed if I was that crew member, especially as from the information provided YOU chose to go down the alternative aisle forcing YOURSELF and your family to have to clamber over the pax is seat G
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What I was trying to say Blacklace was that most of the flights here are pretty small aircraft, and we have pretty tight security, so everything is checked and re-checked and some guy doesn't know where to sit even though it's on his ticket, circled in felt tip, which he's put in a pocket in the 30 seconds it takes him to leave a terminal and get to the plane/aircraft.
That was all.
Fos
That was all.
Fos
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I do love my job, but sometimes it amazes you as to why some people survive in this world being as they are!
I'm quite a young senior crew member, and sometimes, people who are older hate being asked to do something by a crew member, it's not like I'm on a power trip or anything - I'm just doing my job!
I'm quite a young senior crew member, and sometimes, people who are older hate being asked to do something by a crew member, it's not like I'm on a power trip or anything - I'm just doing my job!
- Hand Baggage - Can people not think if they cram loads of hand bags between their seats they are not going to block people in in the event of an emergency? And when asked by crew to clear the floor space, they mutter under their breath.
- Running out of Food - Do people think we have unlimited space with 2 sandwiches for each passenger so we can give them their first choice? Oh yes, I forgot, we have a Tesco supermarket in the hold
- Mess - Some people come on board and leave a right mess, I would love to get their addresses and trample crisps into their carpets, leave chewing gum on their leather sofas, and draw all over their tables!
- Boarding passes - it's a requirement for us to check the stubs, why do people persist in shouting their seat number out? I don't
care where you are sitting, I need to see your pass to ensure your right on the aircraft. - Manners - What happened to please and thank you? And when someone asks you 'Would you like something from the bar?" A grunt and a dirty look is a not a polite reply.
- The fasten seat belt sign is simple - fasten your seatbelt. It means stay seated, it means your child should stay seated.
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GetoutofmyGalley.
Sorry you read me wrong.
I was TOLD by the attendant that I could go down the other isle, so I made the decision to do so, I had not asked. As it turned out It should have been obvious to him that with a family of 5 (I was carrying all the stubs and he checked every one) doing so would have been awkward and indeed it was.
But to be honest with you, thinking about it, I think as the near isle was already crammed with boarding passengers his main concern was clearing the doorway, so if that was the case I stand corrected.
I didnt rip him off either, I had a little joke with him and he saw my point of view and the funny side, he wasn't the least bit annoyed and even joked "touche" when he realised I got my own back.
Sorry you read me wrong.
I was TOLD by the attendant that I could go down the other isle, so I made the decision to do so, I had not asked. As it turned out It should have been obvious to him that with a family of 5 (I was carrying all the stubs and he checked every one) doing so would have been awkward and indeed it was.
But to be honest with you, thinking about it, I think as the near isle was already crammed with boarding passengers his main concern was clearing the doorway, so if that was the case I stand corrected.
I didnt rip him off either, I had a little joke with him and he saw my point of view and the funny side, he wasn't the least bit annoyed and even joked "touche" when he realised I got my own back.
Bear Behind
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As those FF with KL CityHopper know, there is a certain tradition - "Cheese or Ham, sir?" It has been that way for decades.
A few months ago, I was on a flight where the cc came around with the sandwiches - cheese or turkey!
The look on her face was priceless when I said I wanted ham... with a wink, of course. Force of habit, y'see.
Well I chuckled, anyway (and so did she!)
A few months ago, I was on a flight where the cc came around with the sandwiches - cheese or turkey!
The look on her face was priceless when I said I wanted ham... with a wink, of course. Force of habit, y'see.
Well I chuckled, anyway (and so did she!)