| When my mob started doing combined FA/Tech crew CRM refresher training one of the first topics we looked at was understanding what times during the "average" flight the other crew type were actually likely to be busiest (some learning to be had there, from both FAs and Tech Crew). This was followed up by finding some strategies to avoid workflow interruption in normal circumstances, and to re-order priorities if some potential flight safety problem cropped up. With the (new to us) locked door, we have been concentrating on accurate communication (given that the FAs are our eyes and ears down the back- we can't normally see aft of the wingtips, if that) |