I have got an assessment/interview for cabin crew with Thomas Cook this coming week, I was wondering if anyone has any tips on common interview questions, common team exercises and what to expect etc...
The Thomas Cook interview is nothing to worry about. The recruitment team do their best to put you at ease and it is a relaxed & friendly day. When you are arrive, you are shown into a room with about 30 other candidates. You are called forward individually to have your paperwork checked (remember to bring photocopies of your passport & NI number!). You then have your height measured. They introduce themselves & explain a bit about how the day will work. You are then split into small groups of about 4-5 people, plus one of the recruitment team. You introduce yourself to the others and are given the opportunity to ask each other questions & discuss the cabin crew job & airline industry. I think they are looking at your confidence in speaking in front of others as well as your listening skills here. So make sure you listen & appear interested when others are speaking. Then it is test time. I think you get about 15 mins and the questions cover basic general knowledge about Thomas Cook Airlines as well as some currency & geography questions relating to places they fly to. There are some maths questions which you can use a calculator for. At my day, they provided them for anyone who didn't have one, but to be on the safe side I would bring one yourself. I worked fast through the questions and only just finished on time. So don't spend too long on any you are not sure about - you can always come back to them at the end if you have time. You are then shown a DVD & given a talk by one of the recruitment team about the job & have the opportunity to ask questions. So that's the 1st stage. You are then split into several groups - one group unfortunately gets sent home and the others go on to the group exercise. The there are a few different exercises they use - at my day there were three groups & we all had different scenarios. As you probably know, what they are really looking at is how well you work as part of a team, so the subject is irrelevant. As long as you contribute, without being too dominant I'm sure you'll be fine. After the group exercise you have a break and then get called back into the room you started off in. They separate you into two groups - one being unsuccessful & the other through to the 2:1 interview. The 2:1 lasts about 45mins-1hour and you get asked pretty standard airline interview questions & asked to give examples of when you have given excellent customer service, worked as part of a team, been under pressure, received feedback etc. At the end of the 2:1 you are also given the opportunity to ask any further questions you may have. That's it! They told me I would find out in 2-3 weeks and it was 3 weeks to the day that I got the e-mail saying I'd been successful. Hope this helps. Congratulations on getting an interview - they certainly don't invite everyone to assessment days.
I am already thomas cook crew and dont worry, they just want you to be yourself!! dont be quiet or too loud, try to make a joke or something!! just have fun! They have a few test, really easy s dont worry
The TCX interview day is really professional, but they go to great lengths to make sure that you're relaxed and that your personality shines through, and is exactly as Marty172 has described. The questions they ask in the 2-to-1 interview are typical of airline interviews, mostly asking for examples of various scenarios and to get to know a little more about you.
I've successfully got through the application process and have been told that it'll be by the end of February before they find out if they have the vacancies at my bases of choice, so it's very much fingers crossed, but it'd be an amazing opportunity. I was really impressed by the interview day.
That's great to hear, I have also had an E-Mail confirming I've been successful. The bit that I'm most pleased about is where you have said "I wont find out dates until end of February", I was getting myself worried and depressed by the fact I hadn't received a course date yet, but I believe they are still recruiting which would explain the delay. Just out of interest, what is your base preference?
I think all of the recruitment days have now been done, but at the moment they're working out who is coming back from both MYT and TCX, plus are working out how many new people they need and when they're going to train them. The email they've sent out is they're hoping, but cannot guarantee, that they will know all of this by the end of the month, so it's just sit pretty until then!!
Hi everyone, I got through the assessment process 2 weeks ago at the Hollings Hall venue. Now been invited to Manchester to do the 2:1 interview. Anyone out there able to give me advise on presitation, What questions they may ask. And just generally what to expect. I have never been to a interview for cabin crew before, so I have no idea! Anyone else got interviews next week?
Hi Ranaldo I had my 2:1 interview yesterday, and found out to day that i was succesful. Hurray. The only thing that is worrying me is that they have said that they can not confirm wether or not they can give me employment for summer 2008. they did say they would contact me at the end of feb when things become more clearer.Im hoping to get a place at leeds/bradford and dying to know if and when i will start my training. ps : thanks for your advise on the interview
That's exactly the same position that I'm in, and I've gone for EMA/BHX bases, so would imagine that we're going to hear from them either the end of this week or next week, so fingers crossed for everyone.
No problem Linzi, glad to hear you got through it's a great feeling ain't it? Exactly the same as me, I'm desperate to hear my training date, I've handed my notice in where I work effectively so I need to be hearing soon!
I would think sometime this week we should be hearing, I'm hoping for MAN.
Noop, still waiting too. I'm sure they'll be in contact soon. It's driving me mad though. I really need as much notices as poss, so I can hand my notice in to my current employers.When do you think they will start the training? ( beginning of April?)
I think that the training will start 1st/2nd week in April according to the banter that I've heard. Someone else also said that they started training as late as 14th April last year so it's not that unusual.
I think if not by tomorrow, then mid-next week should shed some light I hope!!!
I've looked on my application status on Thomas Cook vacancies website and mine says "on hold awaiting contract".
My profile is still saying "on hold and awaiting contract" as well, which is quite annoying, but I rang TCX recruitment up earlier this morning and they said that all letters for BHX are being sent out tomorrow.
Oh no. I thought they would have sorted everything out by now. I wonder if this applys to Leeds/Bradford too. I suppose we will all just have to wait and see.I'm off to see what my application status is, since I only completed the interview process last Tuesday.Do you think it could be a case of first in, are the first to get offered employment? Let me know how you both get on?Argggg