I know this has been asked before, but have not seen many answers.
Jetstar seems to have removed the height requirement. Is this true? I am 187cm, and am currenty crew for another airline overseas, but want to return to Oz.
This forum is intended for working Cabin Crew: Some time ago it was nearly over run with wannabees, and for that reason the wannabee threads were established to be a source of information for those seeking recruitment. It would seem that the wannabee threads are now being used for a sort of social networking function instead.
You need to be very clear on this - If your post does not contain concrete fact about the recruitment then it has no business on PPRuNe - anywhere: This means that any of the following stuff is not to be posted...
Facebooks, blogs, I'm so happy for you, woohoo I got it, wish me luck, send me a PM, msn me, will you be at the interview, follow your dreams etc. etc. All of this should be done by PM on PPRuNe (if you must - we'd rather that you didn't use our server space for it) or by Text Message - in fact do it anyway that you want - BUT DON'T POST IT ON A THREAD.
i think perhaps the title needs to be changed to 'Jetstar Crew discussion' not wannabees & recruitment? it might be confusing people and sending out the wrong idea?
There is also Cabincrew.com for info regarding airline jobs, recruitment etc. I have found the info here most helpful and actually thought it encouraging to hear from people that have made it through the process and also to say thanks for the info. However, in future I shall 'personal message' to say so. Sorry.
"Team Jetstar" is a wholly owned subsidrary of Jetstar Airways (and thus the QF group). They are responsible for supplying Domestic and International cabin crew to Jetstar Airways.
Team Jetstar is different to Jetstar in that all cabin crew hired by Team Jetstar will be hired under a different agreement than those who have previously been recruited by Jetstar.
Cabin Manager positions for Jetstar are internal. You must have at least one year experience as a cabin crew member to be considered.
Notice that Team Jetstar are advitising for Cabin Managers. Does anyone have a copy of the team jetstar agreement showing money & allowances for Team Jetstar Cabin Managers? Happy if you'd prefer to PM the details.
Ouch! Weren't all these CM positions recently adveristed internally??
Does this mean a) we've got a round of direct entry coming thru and b) people who have internally gone for these positions are gonna get offered TeamJQ?
hey guys yeah if anyone has a copy can they pvt me too.. i want to see the agreement and wages for CM. thinking of applying too so i can come back home to australia.
Hey Guys - is there anywhere i can find a copy of the JQ EBA ? I cant find it on Wagenet or at the FAAA website. I wanna compare conditions between the team jetstar contract and the EBA.
Instead of Team Jetstar, ( part of the Qantas group) Have you considered applying for QCCA? (Qantas Cabin Crew Australia)
I believe that the conditions are better than Team Jetstar, and they are having a massive recruitment drive, 2000 Flight attendants in the next 2 years
Rusty Fork - Then information pack should come in the mail about 2 weeks before you ground school starts. You should receive a copy of the EBA and your contract. Conditions of your employment. You'll recieve security forms for your ASIC airside card.A sydney airport terminal 2 card application form, a staff carpark application form.Also a form on leisure staff travel and who you nominate to be your companion. Hope that helps
QF400 - Ground school is pretty full on. The whole thing is pretty intense. I think learning emergency procedures was hardest, but i'm sure it is a bit easier now cause when i went through we had to learn 2 aircraft and now it is just A320. I think there are exams every second day now from what i have heard. I'm sure you will be fine
The A/C types are pretty similar/ 320/321 are the same almost and the 330 is not that far off. You will be fine
The Cabin Manaers are all great. A few specials, but, when u fly with me u do the basic first. Safety, Customer Service, then I don't care what you do.
We have really busy days and even with 5 crew or the 6 crew on the 321 you don't get a chance to sit down.
Just remember this is a new world of flying. You have busy days and quiet days.
And if you play by the rules you don't read magazines or newspapers unless its your allocated break.
Hay!
Ive been reading over the pages here for Jetstar and a little confused on the whole Team Jetstar conditions compared to existing JQ staff.
Is there anyone that has a current Team Jetstar 'contract' for Long Haul? I want to clarify a few things:
Is it the same as the domestic one whereas for every block hour your flying for you get $11.70?
is a block hour a rostered flying hour?
what is the base salary for JQI? for cabin crew and CSM's?
Is the minimum/maximum duty hours same as what is posted about domestic? 152 and 164?
do you get overtime for any hours worked over a certain amount?
Do CSM's get a retention bonus?
Do you get commision from on board sales?
the staff travel - is it one world or QF and JQ only?
Is the roster done every 28 days or per calendar month?
on a rostered day off and crewing call do you have the 'choice' to answer or not or are you always on call?
and is there anyone checked to line from Team Jetstar International?
Sorry for the questions just trying to get a clearer view of the differences as any new positions are all Team Jetstar and want to work out if its all worth it or not.
RUSTY FORK:
I recieved my employment pack about a week ago and im due to commence GS on feb 4th.
In the pack we recieved our letter of offer, US visa application, car park application, AWA and some material to familiarise ourselves with before we commence GS, etc.
The security & ASIC forms were emailed to us for us to complete and return PRIOR to us being offered the position.
There is no staff travel nomination form - however staff travel does not kick in until you have been with the company for 6 months.
330LOVER:
Although I cant answer all questions, I will attempt to answer those that I have the answers to!
1. No, JQI cc do not recieve an allowence per block hour, instead we recieve a productivity bonus for the hours we work between 120 and 156.
This bonus is and added 125% of the average hourly pay rate applied to the hours worked between 120 and 156.
3. The salary for CC is 33,475 plus allowences. Im unaware of the CM salary.
7. As far as I know, yes we do recieve commision for inflight sales. We automatically recieve a small commision every pay which is a % of the additional sales that are pre purchased online plus commision on the items we sell in person.
8. Im not clear on whether or not this has changed.. There certainly rumours going around that team jetstar employees were not entitled to the same benefits as jetstar CC, or that it was only for QF and JQ and only for yourself.. but the information given to me from friends who are currently attending GS or that have just completed, I have been advised that it is all the same!
10. Im not 100% sure on this question, Im sure it will be clarified at GS but from what was mentioned during our assessment days, if we are called in for duty on a day off it is because there is no one else to cover that flight. Therefore unless you would like to leave your fellow CC members one member short for their sectors, it is advised that you do not say no.
We were told it be three a/c types to study, would it be hard?
Also how strict are the cabin managers on board? any bitc**s? I am a bit nervous to be flying under supervision, as currently i am my own cabin suprevisor etc. You know I like to read a few mags during take off or during the flights to NTL or CBR...or do coffee...teas etc when i am ready...any opinions on this one? I am not lazy by any means, just have my own style of service...as regionals we have very minimal supervision during flights and the company just does not care anyhow, as management is about to change once again...
Vanessa.
Yes apparently the next lot of Team jetstar ground schools are endorsed on the A320, 321 and 330. This was confirmed to me only a few days ago by the head of the training dept.
Cabin Managers are as strict as you make them.. by the sounds of it you will prob feel uncomfortable if you are the type who wants to read magazines during takeoff and landing (!) and do the service whenever it suits you. We have a standard service guide for both short and long haul and the procedure is to follow the service guide. I like the cabin service to be done first, as opposed to sitting down every sector and eating myself first. to me thats just what you do in a customer service role.
So your 'own style of service' as you put it will need to be adjusted and you will need to follow the service guidelines..otherwise you will find it very difficult and so will the rest of the crew you work with. We have some sectors that are longer, but generally you will work, and work hard. Crew who slack off and dont pull their weight (especially newer ones) are not looked on favourably by anyone else.
Any CM who catches you reading magazines during takeoff and landing will most likely haul your ass into the office.. besides the fact its a safety issue, its also quite rude i think of new crew to 'assume' they can do whatever they want onboard and ignore SOPs.
Sorry if this sounds a bit direct - but it is a problem that is occuring more and more often now with an influx of new crew who dont seem to give a shit and dont care about the fact this is a customer service role -its happening quite a bit and its really starting to frustrate me when i come to work and have a great crew, except for one who thinks cabin presence is walking through the cabin once and then reading new idea on the rear jumpseat for the rest of the flight.
Just a few things to keep in mind.
oh - i was also told staff travel was after 12 months and it was full QF staff travel. the 12 month 'waiting period' apparently is to weed out the ones who have managed to stay. the company are (quote) 'not expecting crew to stay more than 4-6 months on a team jetstar contract so the staff travel after 12 months is like a reward'.
Their advertising for direct entry CM's for CNS/NTL/SYD/MEL base atm. Under Team Jetstar though. Any idea what the base would be like?
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Quote:
Ouch! Weren't all these CM positions recently adveristed internally??
Does this mean a) we've got a round of direct entry coming thru and b) people who have internally gone for these positions are gonna get offered TeamJQ?
Any thoughts regulars?
My thoughts were and still are: " WTF? "
I thought they were internal aswell, as they ALWAYS have been. How disapointing! I have worked soooooo hard for this company for over 3 years and someone who never has worked for Jetstar could possibly get the position before me?????
Further if I am lucky enough to get the position, they offer me the 'Team Sh*tstar' agreement????