Biz Jets, Ag Flying, GA etc.The place for discussion of issues related to corporate, Ag and GA aviation. If you're a professional pilot and don't fly for the airlines then try here.
Not sure how connected the Ocean Sky flight dept is to their MAN FBO, but recent experience is less than professional. They have yet to respond to radio call inbound, many times don't answer telephone, and catering has been non existant last three iterations.
Taxi out last week and number two for takeoff. Tower advises return to Ocean Sky to pick up the client bags they neglected to put on the aircraft. Nuff said.
1Bingo...interesting, I found the same when I was there last week. All new faces (at least the shift that I saw) and nobody bothered to answer radio calls. I asked one lady for a telephone call, which she did make, but apparently after clearing my stuff she chatted like about 10 minutes with the guy and did not bother to tell me the outcome of my request. Stood at the desk and looked at her with a big questionmark in my face....
The line guys are nice, but I explained about 7000 times that I want my airplane facing into the wind (got a 10ktstail/crosswind limit on starting), when I came to the airplane it was facing....tail into wind at gusts at 15 to 18 kts. Asked the guy turn my airplane which he started to, but then the odd NetJets G5 truned up and me and my crappy Cessna werent to important any more. Took another 15 minutes for him to come back (not exactly the guys fault, I guess just not enough staff) By the time he was back, my pax should have turned up (they were fortunately late...)
May its just the gloom of history, but I thought that the lounge was a little less fancy, but the service was better. And, they had cookies at NEA, OS did not. (and really puts me out!)
The problem at Manchester has been the little man in charge (MF). Hes known in the industry as M*** "I'll let you down" F**** (and the asterisks are to blank out his name, not used as expletives).
God knows how many times we were let down there when I took our L45s there (in my previous life).
With regards to the Handling guys and comments made earlier by Bingo1, the guys at Manchester have had to cope with a major increase in traffic over the last 6 months and a complete overhaul and upgrade of the facility.
Staffing levels have been increased but unfortunately training of new staff must be difficult, given the day to day operation of the FBO and engineering. I was over there the other day and there must have been 3 company challengers & a Glex parked up on their already cramped ramp and remote areas.
He's not still there??!! Assumed he would have disappeared into the ether along with the NEA name. Shame, but then there's always the opportunity to meet up with him again!
What more can I say!
Assumed he would have disappeared into the ether along with the NEA name. Shame, but then there's always the opportunity to meet up with him again!
Linear Mode
