QANTAS - WHERE TO NOW?

[wilcoleaks]

A hostile takeover of Skywest could stop a lot of cash leaving the books when VA get a national regional network with the ATR, a big cash cow will be halfed. This would delay the impact.

*No share buyback

*No new twin engine orders with the AUD above $1.05US

*No merging of brands

And the list goes on........its like the Roo has been shot and no one is stopping the bleeding.

[QF94]

its like the Roo has been shot and no one is stopping the bleeding.

The Roo has been shot, and continues to be shot. In the words of Mr Joyce "Death by a thousand cuts" or in this case a thousand gun shot wounds.

[ohallen]

Unfortunately shot by friendly fire and there is plenty of ammunition left yet. This is not about an airline, but rather a commodity for self fulfillment.

I really like the suggestion floated this week that some banks suggested bonuses should only be paid on retirement to cut out the short term nature of what is going on at the moment.

[SOPS]

Can somone please tell me how many aircraft "International" will have left in service by the end of the year?

[crystalballwannabe]

If MGMT have their way.....0

[QF94]

Unfortunately shot by friendly fire and there is plenty of ammunition left yet. This is not about an airline, but rather a commodity for self fulfillment.

Nothing friendly about this fire. It's no accident, and you have stated that in the second sentence.

I really like the suggestion floated this week that some banks suggested bonuses should only be paid on retirement to cut out the short term nature of what is going on at the moment.

I like even better that bonuses are paid on actual performance (good not bad), or better still, pegged to the share price of the company. If the share price drops by, let's pull a figure out of the air, 70% from it's high, then bonuses are forfeited until the share price gets to within 10% of its high and only then at retirement.

[Bagus]

"Most of the reduction in job numbers at Qantas is due to advancements in technology, which means the work doesn't exist anymore. We don't maintain our cars the same way as we did 20 years ago and the same goes for aircraft."Qantas spokeswoman Olivia Wirth said "

[ohallen]

Maybe Liv should get another broken record, how many times can they drag this crap out?

Where do they explain abandonment of routes, less frames and no strategy going forward except roll the dice options.

The fact is that this lot were gifted a valuable and successful business and they don't have the ability to hack it in the real world and then blame everyone else. It is not the company that is broken it is those that are running it into the ground. If you dont believe that look at similar businesses that are growing and have taken initiatives to survive beyond selling the farm.

[Jethro Gibbs]

More redundancies

So Hangar 6 at Avalon is closing and Qantas staff asked to take redundancies.

[Bagus]

Ya they are standing down employees and qantas guys are being offered VR,

[The Green Goblin]

Qantas passengers refuse to fly LA to Melbourne because there were no XL first-class pyjamas | News.com.au

Meanwhile they are making fun of the first class passengers. You know, the ones who give the company yield and what JB is chasing relentlessly.

Muppet's.

[QF94]

Qantas passengers refuse to fly LA to Melbourne because there were no XL first-class pyjamas | News.com.au

Meanwhile they are making fun of the first class passengers. You know, the ones who give the company yield and what JB is chasing relentlessly.

Muppet's

With passengers like that, Virgin can have them. For two people to hold up a flight because of jammies that won't fit, don't deserve to fly in the first place. These two were prepared to hold up 400+ other passengers. Good riddance to them. No point in placating two pax while pi$$ing off 400 others.

[Romulus]

Originally Posted by qf94

With passengers like that, Virgin can have them. For two people to hold up a flight because of jammies that won't fit, don't deserve to fly in the first place. These two were prepared to hold up 400+ other passengers. Good riddance to them. No point in placating two pax while pi$$ing off 400 others.

Whilst I agree with you to an extent you're missing the real point - why weren't there XL sized pyjamas available for your highest yield customers? Do you like soy coffee? How do you feel if it's not available? Take anything you particularly like and value enough to pay for, now imagine if you don't quite get the full experience. How do you feel?

Whilst the customers appear to have been over the top in their reaction the real point is that somewhere the Qantas system simply didn't work to keep your most valuable customers happy.

[QF94]

Whilst I agree with you to an extent you're missing the real point - why weren't there XL sized pyjamas available for your highest yield customers?

I can't answer that, but in the REAL world, sometimes stock runs out, or no one mentioned they were out of XL PJ's. Have you ever gone into a store and wanted something in particular and it wasn't available? If so, did you have a hissy fit in the store, stomp your feet and make a complete jerk of yourself, or did you ask if there was something of similar quality, style, look, feel, etc? Things get missed. Name me an organisation that is 100% fail-safe and never errs.

Do you like soy coffee? How do you feel if it's not available? Take anything you particularly like and value enough to pay for, now imagine if you don't quite get the full experience. How do you feel?

Not interested in soy coffee. Don't care if it's not available. Maybe it's me, but if what I want isn't available, take the next best thing or go elsewhere. I don't know how a set of PJ's give you the "full experience", but it's pretentious idiots like those two that have an overinflated opinion of their own importance, and think the whole airline has to come to a standstill because of their unimportant and illegitimate demands.

Whilst the customers appear to have been over the top in their reaction the real point is that somewhere the Qantas system simply didn't work to keep your most valuable customers happy.

Sure things happen and go wrong. That's life. Some people need a reality check if they believe otherwise. If one doesn't like a particular airline, there's plenty to choose from. But if your only gripe is a set of cheap cotton PJ's that have a brand name on them and made in China, not available in your size, then you have serious issues, regardless of how much you paid for a ticket. QANTAS has a BIG complaints department. Use that instead of making complete Richard Craniums of yourselves in front of a plane load of people.

If you ordered a Ferrari and got a Hyundai, and told that was all that's available, THEN you have a gripe.

[wilcoleaks]

Was looking at the "strategy" slides from a link on the webpage pg 109 that shows by 2021 International will be an all A380 fleet.

Looks like Jetstar will be handed Asia and International will do America, Africa, and South America and maybe Japan from another slide.

[QF94]

Was looking at the "strategy" slides from a link on the webpage pg 109 that shows by 2021 International will be an all A380 fleet.

Looks like Jetstar will be handed Asia and International will do America, Africa, and South America and maybe Japan from another slide.

Nothing new there. That was released late last year/early this year. That slide could be a reality before 2021.

[Arnold E]

If you ordered a Ferrari and got a Hyundai, and told that was all that's available, THEN you have a gripe.

That is exactly what happened, they ordered a $10000 seat WITH extras and they didn't get it, simple as that really. Lets face it, first class is not worth what you pay for it, so if anything is missing then I think people have a right to a hissy fit.

[wilcoleaks]

Etihad don't have any PJ's in Business Class at ALL.

I know this is a First class "thingo", but sleeping in a good suit SUCKS and it 8 grand, not 6 to europe.

[Romulus]

Originally Posted by QF94

If one doesn't like a particular airline, there's plenty to choose from.

That was my main point. For the sake of holding enough PJs Qantas pissed off some top end yield.

And then they decided to broadcast it to the cabin.

Not a smart move regardless.

Originally Posted by QF94

But if your only gripe is a set of cheap cotton PJ's that have a brand name on them and made in China, not available in your size, then you have serious issues, regardless of how much you paid for a ticket. QANTAS has a BIG complaints department. Use that instead of making complete Richard Craniums of yourselves in front of a plane load of people.

I don't disagree with your premise. But you've missed mine or at the very least have chosen to answer a different question of your own making.

Something went wrong.

For whatever reason it couldn't be handled on the spot.

For whatever reason the customers went "off".

For reasons of ego the crew then broadcast that across the plane.

Whilst I certainly agree that on the information provided the customers were cockheads, the response of the crew was also poor from a longer term perspective. Get them off, get the flight underway and be done with it.

[TIMA9X]

the real point is that somewhere the Qantas system simply didn't work to keep your most valuable customers happy.

This I agree with

and

If you ordered a Ferrari and got a Hyundai, and told that was all that's available, THEN you have a gripe.

The way things are going currently at the Qantas PR department, the management would want you to believe, most people would settle for the Hyundai..

just no positive vibe anymore.... maybe they (the PR dept) should try something new to get people talking positive about the brand again.. this idea for another airline was a bit of a hit...



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