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a747jb
14th Jan 2015, 20:20
Hi All,


In case nobody looked, in addition to pissing off every single cabin crew with the sick policy, they have now removed all the loads (booked, estimated, ect.) and gone to the stop light system unless its 2 days before a flight. I for one will be raising an email in the upcoming days to JA or TCAS. This is completely unacceptable at ANY airline much less and expat based one. Bitching on Pprune won't help solve this problem, but it will help spread the word. Spread the word and write the powers at be an email expressing that this is a terrible thing indeed and to re-instate it. Hopefully everyone in the company will complain as there is strength in numbers. Yet another kick in the head to the staff. We knew this one was coming, but still, a kick in the head. :ugh::mad:

jack schidt
15th Jan 2015, 00:31
The problem is that some arse from the subcontinent was copying and selling the information about commercial loads on and that is why the staff cannot see the "sensitive" load information. I don't see you getting this one back I am afraid.

J

bigdaviet
15th Jan 2015, 05:48
I've been here for two years. Been pretty happy in that time, but I must say this is the first thing that has really pissed me off.

Staff travel is a big deal for me and my family and one of the reasons I joined. Now our ability to plan ahead has been ruined.

troff
15th Jan 2015, 06:11
I spoke with one of the higher-ups who pretty much agree with what Jack says above. "Sensitive" information".

Kamelchaser
15th Jan 2015, 06:52
Saw a flight a day or so ago before the loads disappeared that showed green to F, amber for J, and red for Y.

Y was so overbooked there would not be a seat left on the aircraft when the Y's were pushed forward.

So how does that give anybody the confidence to plan a trip home?

I can see a lot of "absents" as people miss flights bad to work..even if you can see a few days out. When you're stuck two sectors away from Dubai that's not much help.

More expense, less flexibility, and a lot more stress.

End result, staff even more unhappy. It beggars belief that the company is in deep shyte with staffing levels, and yet every week there's another policy change that further inflames an already critical manning level.

SOPS
15th Jan 2015, 06:58
I'm afraid, Jack is right. It's not coming back. Once again, one person ruined it for everyone.

Rather Be Skiing
15th Jan 2015, 08:09
I'm afraid, Jack is right. It's not coming back. Once again, one person ruined it for everyone.

Actually, the Company ruined it for everyone because they don't know how to manage; punish all for the actions of individual problem children.

It's like an old Monty Python skit about mosquito hunting with a bazooka!

troff
15th Jan 2015, 10:01
"Nothing more dangerous than a wounded mosquito" https://www.youtube.com/watch?v=cZvT3MHpffk

glofish
15th Jan 2015, 11:46
Just wondering what Timmy is afraid about? As according to his own condescending words all other managers are useless, because they don't buy the Dugong and he simply opens its doors and "they" run in!

Considering such success, one should assume that he would not care about the incompetent competition reading the numbers, but rather gloat with them ....

JAARule
15th Jan 2015, 12:04
What he said about the Dugong is nothing more than propaganda. He knows the airline is out on a limb with this lemon and hopes others will believe the hype and buy into the thing. That's why he cares.

halas
15th Jan 2015, 12:38
What l don't understand is the fact the a lot of the flights are full if not over-booked.

They mustn't be charging enough for each seat.

If they charged appropriately (more) with a higher yield they could be running at a more normal level of 80%.
This gives wiggle room when things go bad or better than expected.

As an aside, there are more seats available for staff.

halas

halas
16th Jan 2015, 06:27
Looks like someone was listening :)

They are now trying to piss off frequent fliers!

Link: Emirates cuts Qantas Frequent Flyer points on business class, economy flights - Australian Business Traveller (http://www.ausbt.com.au/emirates-cuts-qantas-frequent-flyer-points-on-business-class-economy-flights)

halas

InnocentBystander
17th Jan 2015, 11:55
Just been checking availability to a certain destination both ways on a certain month not to far away and it's showing all red dots but there is concessional tickets available for each of the days.

Of course that was the reason behind it all along. The "indian selling inside info" never made sense as all the information available on Trips.net (Booked loads, load estimates) is available to any subscriber to booking engines (SABRE, Travelport, Amadeus etc.) anyway.

camber
17th Jan 2015, 13:19
It may backfire a little on the Company this time. Staff Travel contributes a not too shabby income, in the order of Millions of Dhs per week, on otherwise not utilised seats. With the inability to accurately plan a trip away, I for one, will not be travelling any where near as much as I have been until now.

irish777
17th Jan 2015, 14:41
Or, unable to know the accurate loads for their trips home, more staff will book expensive Cat C tickets and make them even more money!

Emma Royds
17th Jan 2015, 15:45
I heard the reason behind this latest stunt is that load information was being passed onto friends of employees who are Skywards members and hold a high tier status.

Instead of booking a seat in a premium cabin, these Skywards members were being advised which flights were busiest in Economy and were then buying Economy tickets and then getting upgraded on a regular basis.

Capetonian
17th Jan 2015, 16:30
The "indian selling inside info" never made sense as all the information available on Trips.net (Booked loads, load estimates) is available to any subscriber to booking engines (SABRE, Travelport, Amadeus etc.) anyway. That's not quite correct. What they will give you is an overview like this, which is a general synopsis of the flight showing capacity, adjustment for over/under booking, unsold seats, booked, and non-commercial PNRs. This is already commercially sensitive up to a point, which is why I've removed anything that would indicate what flight it is.

(The AAABBB represents the city pair.)


CAB-LEG--EQP-CAP-ADJ--UNS--BC---NC--
F AAABBB 777 0014 000 001 0013 0000
------------------------------------------
J AAABBB 777 0051 -004 012 0035 0001
------------------------------------------
W AAABBB 777 0036 002 008 0030 0000
------------------------------------------
M AAABBB 777 0235 002 017 0220 0000




BOOKINGS FOR (FLIGHT/DATE)

AAABBB EQP:777 CONFIG:77D

CAB-LEG--OPN--TOT--MAX---CAP---WL--GRP--BLK---STA-
F AAABBB 0001 0013 0014 0014 000 000 000 000
---------------------------------------------------------------
J AAABBB 0013 0035 0047 0051 000 000 001 000
---------------------------------------------------------------
W AAABBB 0006 0030 0035 0036 000 000 000 000
---------------------------------------------------------------
M AAABBB 0018 0220 0237 0235 000 011 000 003
---------------------------------------------------------------

SEGMENT TOTALS BY CABIN:
-CAB--SEG---TOT---GRP--STA--
F AAABBB 0013 000 000
------------------------------------------------
J AAABBB 0035 000 000

(etc)


Now, here's where it becomes far more critical, where it shows the seats allocated to each subclass within the cabins, which is the type of information that people who are trying to get inside information on rebate and redemption tickets would need. It requires a higher level of access to the system to obtain the more sensitive information below.

SEGMENT TOTALS BY BOOKING CLASS:
---------------------------
AAABBB TOT GRP WL
---------------------------
F 0001 0000 000
A 0008 0000 000
Z 0004 0000 000
J 0002 0000 000
C 0001 0000 000
D 0003 0000 000
R 0004 0000 000
I 0016 0000 000
U 0009 0000 000
W 0001 0000 000
E 0015 0000 000
T 0006 0000 000
P 0008 0000 000
Y 0001 0000 000
B 0000 0000 000
H 0002 0000 000
K 0004 0000 000
M 0002 0000 000
L 0006 0000 000
V 0016 0000 000
S 0020 0000 000
N 0101 0000 000
Q 0020 0000 000
O 0020 0000 000
G 0016 0011 000
X 0012 0000 000

There's a lot more too, this is just the basics.

DISCLAIMER : I have a friend who ............ ... gave me the above figures. That means that he or she would not be able to divulge such to anyone, so in order to avoid the embarassment of a refusal, please don't PM me asking for this type of information.

MerAir80
18th Jan 2015, 09:07
All the people who have access to booking information can see the loads and all "sensitive" data. All the people means almost everybody but the pilots and cabin crew. This is just a way to punish us and it does not have any other explanation (indians selling info, skywards passengers and so on).
Punish us for what? I dont know, but that's clearly The reason behind this decision.

Capetonian, that is not such a secret. Just get closer to someone behind a ck-in desk at the airport (even abroad) and you get all the magic numbers.

Nikita81
18th Jan 2015, 09:45
Just get closer to someone behind a ck-in desk at the airport (even abroad) and you get all the magic numbers.

You don't even have to get closer to them, just explain the situation and ask, they will tell you. Try at first and business class check in or staff travel, they know how to use black screen and read info from it. You can even approach to any supervisor (any check in area) and ask, they will tell you.

It's not difficult to get that info. Problem is - now anyone can, actually, sell the info and many will try.

CATI
18th Jan 2015, 12:31
iDDeals.com

Does it cover all airlines? How accurate is it?

Capetonian
18th Jan 2015, 14:15
Capetonian, that is not such a secret. Just get closer to someone behind a ck-in desk at the airport (even abroad) and you get all the magic numbers.Check in staff generally only have access to DCS and don't see loads and prognoses for future flight dates.

SOPS
18th Jan 2015, 14:23
Reply to MerAir, I don't know why they are punishing us either. But they are. It seems they are on a mission to punish us any way they can find. The only thing I can think of, is that the wheels have well and truely fallen off, and they can't blame themselves, so they are blaming us.

Nikita81
18th Jan 2015, 15:09
Check in staff generally only have access to DCS and don't see loads and prognoses for future flight dates.

In GUI and ABC system regular check in staff can see loads only for few days in advance, but those who know how to use black screen - EMACS staff (departure control), check in and boarding supervisors, staff travel agents, first and business class check in staff, waiting list counter staff, denied boarding staff and some economy check in staff can see it for months in advance.

MerAir80
21st Jan 2015, 05:36
Nikita81, Saying getting closer to someone st the airport desks I was meaning calling them from home without even going there and asking :E
And as many as you said have access to all info, except us.
90% expats in EK, all of them use the stby tickets (which are not even that cheap!) to go home or travel on a regular basis, no prevision loads shown anymore, lesser and lesser days off in a row. What next?
On top of that, the sad observation that this is just to punish us.

Nikita81
21st Jan 2015, 06:44
Yes, well... they cancelled it for everyone, no one can see the actual load on TRIPS. So they punished everyone, not just pilots and cc. But, airport operation can not function without access to future loads, so they couldn't cancel it from the black screen.

If they did it because someone was selling the load info, it's a stupid move as they opened the doors for every single ground staff to sell the info now.

I think that money is the motivator for their decision and that "selling the info" story is a lie.

Nikita81
25th Jan 2015, 12:39
Something on loads here...

https://donotflyemirates.wordpress.com/2015/01/25/emirates-airlines-life-style-brand-your-good-life-style-is-our-staffs-miserable-life-or-how-emirates-airline-robs-from-its-employees/