View Full Version : CASA Self Service Portal
flywatcher
11th Jul 2014, 09:17
Has the self service portal failed again or does it just not like me?
Dendrophile
11th Jul 2014, 10:10
Dosen't like me either.
Pinky the pilot
11th Jul 2014, 11:12
No. It`s a self service portal. It serves itself, no-one else!:E
Well, someone had to say it!
jas24zzk
11th Jul 2014, 12:14
yep its crap....
I needed a password reset...been waiting since before easter.
given I have to call during business hours, might start billing CASA for my time on phone
Lodown
11th Jul 2014, 12:35
CASA has allocated all its time to a legislative rewrite and the self-service portal has suffered as a consequence?
Hasherucf
11th Jul 2014, 12:44
Often seems to be down on weekends :(
Ex FSO GRIFFO
11th Jul 2014, 14:57
G'Day Pinks,
Ha Ha Ha......
3 x 'Hail Marys' for U!!:p
smiling monkey
11th Jul 2014, 15:43
yep its crap....
I needed a password reset...been waiting since before easter.
given I have to call during business hours, might start billing CASA for my time on phone
Have you tried emailing them? I had password issues too, but was resolved after a couple days through email.
KittyKatKaper
11th Jul 2014, 22:49
Do they still tell you what your actual password is ?
(A while ago they told me mine, which means that either they didn't encrypt it, or, that they encrypted it in a reversible form., Both methods are woeful security, so don't reuse your casa password on other sites).
jas24zzk
12th Jul 2014, 07:01
Yep monkey,
first contact was via email due to time of day I was attempting log in.
In my 'CASA' folder there's 5 emails to them to get it fixed, none of which have truly been answered. 2 of them generated an automatic response.
A couple of phone calls and I have given up hope.