touching the end customer

[Harry O]

MD selling 14 aircraft to the Middle East, bet Boeing arent too happy.

Heli-Expo 2013: MD Helicopters receives Middle Eastern order - News - Shephard (http://www.shephardmedia.com/news/rotorhub/md-helicopters-receives-middle-eastern-order/)

LT Quote.
Tilton stressed that parts availability is key to ensuring the aircraft remain flying, adding that

‘it’s about forecasting,
touching your end customer
and knowing what’s coming next’.

Ooh er mrs ;)

[MightyGem]

Tilton stressed that parts availability is key to ensuring the aircraft remain flying,
Yeah, right. I think there are a few Police customers that could comment on that.