Hi there

Looking to become an air charter broker but would like to know a bit about the process first before I attend an interview. Can anyone give an overview of the life cycle of an air charter deal from a broker's perspective? Below is what I have so far:

1. Customer approaches broker with a journey
2. Broker hunts down the best deal and quotes customer
3. Client accepts quote and broker books flight with operator
4. Client pays broker and broker pays operator
5. ??

Not sure what happens next in terms of logistics and on the admin side of things...

Does the customer provide the broker with passport details and required visa details to pass on to the operator? Is there anything else?

Does the broker need to liaise with anyone at the destination airport or is this now completely handed over to the operator / pilot?

Have I missed anything critical in the middle of all this?

Thanks for your help

Michael

Who's paying for the fuel?
Operating into civil or military airfield?
Local airline captain or military officer on board to liaise.
Who will file flight plans?

Some kind current person must have a wee checklist.

Once flew a charter for which it was agreed that the customer, the government of a nation well known for almost 420 ways of imaginative accounting, would pay directly to suppliers for all fuel uplifted. Unfortunately our ops omitted to advise us of this arrangement so we departed on the final return to base without having filled our tanks to the brim - buggah! :(