Vicroads vs CASA

[Old Akro]

Upgraded to a heavy truck licence. Submitted paperwork (including medical) on 22 Sept. Paid $25 processing fee. Got new plastic photo licence on Sept 30.

CASA medical on Sept 3. Paid $75 processing fee. One month later still waiting for laser printed piece of paper.

I've never heard of Vicroads being used as a benchmark of efficiency, but they really illustrate how far short of the mark CASA's performance is.

[mustman]

Must be in the post!


http://img.dailymail.co.uk/i/pix/2007/11_04/horsepostDM2511_800x567.jpg

[Jack Ranga]

Akro, you gunna be drivin' one of those B triples along the western ring road?

Do you have to pay for your triple endo? (nah didn't think so)

Did some d!ckhead CEO of the freight company 'spot' you for the endo but reduce your wages for five years to 'payback' the cost of the endo? (nah didn't think so)

Do you have to offer to drive it for free for 2 years? (nah didn't think so)

Do you pilots feel like d!ckheads now? (nah didn't think so)

[eocvictim]

Upgraded to a heavy truck licence. Submitted paperwork (including medical) on 22 Sept. Paid $25 processing fee. Got new plastic photo licence on Sept 30.

You had to wait I got my free reprinted drivers license in 5 mins; only because the edge was rubbing off and that was a quality failure so deemed not my fault.

I had to pay and wait 2 weeks to have my ATPL printed off and mailed out.

[Horatio Leafblower]

I had a commercial student pass his flight test mid-August, and he had a job to go to straight away.

2 weeks after the flight test his paperwork was sent back by Flight Crew Licencing. Why?

1/. Despite the fact he had held a PPL(A) since 1994, they had no record of his endorsement for SPEA <5700kg; and

2/. Despite the fact that CASA's logo appears on the bottom of his ASIC, they had no evidence that he had been subjected to a Security check.

His licence was issued on 28 September - but he's missed out on the job :yuk:

[gfunc]

I'm glad its not just me that the wonderful folks at CASA are screwing with.

I passed my PPL flight test on Aug 11 and they got the complete paperwork on the 19th....they sit on it for about a month and decide to tell me that the the UK CAA isn't replying to their emails (I'm converting my UK licence). I email the UK folks and have a reply in an hour - they report no record of CASA emailing.

On the phone to whinge at CASA...they say they are going to resend the email. A week later I hear nothing - I check with CASA: bloke in the office flick through the email inbox and says he can't see my name....so on the phone to the UK they give me the exact time and date they sent verification of my licence. Back on the phone to CASA armed with this info and suddenly they discover it, told my licence is flagged for processing.

A few weeks pass, nothing in the post so I call the whinge hotline (1300 737 032) and politely enquire how the difficult job of printing a piece of paper is going. CASA tell me they are waiting for security to approve my ASIC...call the security folks (probably sitting at the next desk) and they tell me everything is done and they are waiting for licencing. Several days and phone calls later so bright spark adds two and two and says all is done and the licence should be printed and in the post.

This was last week, so I am hoping it may show up sometime soon. I'm not holding out too much hope as they tell me that the ASIC won't even be printed until the licence is sent, so even if I can legally fly I won't be allowed on the airport! I haven't flown for two months (no SPL), so I'm pretty sure I've forgotten how to fly.

For the record, Vicroads took 2 days from having my 5 minute appointment and in the US it took about an hour (including a coffee and a chat) to issue me with a US PPL. Here's to CASA!

Gareth.

[gileraguy]

I swapped my South Aus driver's license for a NSW license in an afternoon.

The reason they couldn't do it straight away, they informed me in an apology, was that there are a lot of dud SA licenses getting about...

Oh and it cost me nothing to swap and expired on the same day as my SA license.

When I came back to SA I had to get a new license, they had no record of my old license being cancelled and they charged me $70 for the privilege.

Don't get me started on CASA

[Turban]

Is Casa more efficient in NSW than in Victoria ? :E:D

I'm supposed to move in Australia in december and that Casa thing seems like a load of troubles to me...

I always wondered if you were just trying to scare people away...but it's getting more real every day :p

Hey what the heck I'm french, those guys at Casa can't be as bad as french people. That's impossible:=

I'm not afraid!
Well may be I am now thanks :E:p

[Cactusjack]

Turban, the acronym is meant to be spelt out in all capitals - CASA. Small font will only be seen as a provocation !

Does France have French pilots ? I thought all French were chef's and super stallions.

[Counter-rotation]

So the challenge is on!!

Can ANYONE find an organisation ANYWHERE to beat CASA for inefficiency and ineffectiveness?!!! Game on...

[jackjack]

Local councils spring to mind :ok:

[Turban]

CASA. Small font will only be seen as a provocation !

:ouch: Sorry about that


I thought all French were chef's.

:p ya right :) Sadly... not much of those left....same thing about the pilots...all looking for a "flying-desk" job... :ugh:


and super stallions.

Cocorico...(french hoo ra :p)

Just kidding..Actually..I'm not coming in Australia as a french, but just as a pilot.

And I'm looking forward to meeting you guys :)

[Another Number]

Can ANYONE find an organisation ANYWHERE to beat CASA for inefficiency and ineffectiveness?!!! Game on...

"Game on..." eh?

The Commonwealth Games are on, and it was certainly looking like Delhi would take the prize, but the jury's still out on that one. :}

[FokkerInYour12]

Next door neighbour just reported:

4.5 months to issue building planning permission for a residential dwelling... only two items to be changed:
1. Reposition light pole in front verge/crossover area
2. Plan 2 new trees

Took them another week to tell where they wanted the light pole.

City of South Perth.

[Unregistered User]

Telstra. :ugh:










Nuff said.

[PA39]

Federal govt. !!:mad:

[privateer01]

Yeah.

TSA in the USA.

I don't believe they talk to any other part of the government.

Thousands Standing Around :ugh:

[Ex FSO GRIFFO]

Tony Rabbit's mob........at the mo....:eek::eek::p

[mike juliet zulu]

Credit where it is due - the security check component is performed by AG's dept. That said, the common factor is... Canberra.

Australia's big mistake. We really have to lobby to get CASA moved down to Melbourne or somewhere so that we have it operated by people like this: :cool:


...rather than this: :8



or this :=

[boofta]

Local council
Applied to change driveway from pavers to concrete.
Around 18 months and wait for it, $16,000 dollars later.
Got the construction certificate, this involved, surveyors
structural engineers,architect, etc. just to get the cert.
A full development application required, some 2 years
later finally arrived at the council offices to arrange
final inspection, three inspections already done during
progress at $900 each.The very pleasant lady asked
me for my FIRE INSPECTION CERTIFICATE before the
last inspection could be approved. That folks is a
fire inspection certificate for a concrete driveway!!
You reckon CASA is a circus, and where do these morons
get off NOT recognising an ASIC as identification.

[dlx_xlb]

I seriously don't know what sort of clowns work at CASA.

The amount of times, I have heard stories of them being slow and mucking up paperwork.

Happened to me a few times and just recently aswell

Can't believe these numptys are in charge of our aviation safety

[SIUYA]

boofta...

And I thought my local council was bad! :eek:

[aroa]

sorry about the guy that lost the job re paperwork.
Know the feeling... been there, had that done.
Applied for CHTR to AWK AOC. Jumped thru all the hoops. At the final Ops inspection, asked to buy a new First Aid kit and a Cargo Net.
"Fax me a copy of the Invoices and I'll get your start approval late pm or tomorrow". HA ha bloody ha....!

SEVEN months later when the business opportunity and the aeroplane long gone.. the approval turned up after a few long distance calls with much shuffling around from "Fred" to "Bill" to "Don".. who may or may not have been dealing with the file.
I fell off my chair in the end, when the file was found, one guy actually apologised for the delay. He must have been a newbie.!

The outcome was just less of GA.
Does Casa give a rats ar$e at yr business loss due their incompetence... of course not.:E

I had the opportunity much later to check that file and see for myself the processing "history"... it had been on 2 desks of many, for 6 weeks each while "Lyle" and "Rupert" had their annual holidays or "stress" leave.:D

THis is the idiotic burden that Aviation in Oz has to suffer, and suffer and will keep suffering, which proves that Casa is an ongoing clusterfcuk.

And I did run into that FOI that made that infamous statement some years later... he was then a "consultant".(twice as useless, at three times the cost)
And was going to take 2 or three weeks to approve a single page Ops Manual addition THAT WAS ALREADY CASA APPROVED.!

Is this country heading for a breakdown, or what...!!! :mad: :mad: