Browners
15th Mar 2010, 16:12
Hi All
Just wanted to dish out some praise for the flight crew on TCX flight from FUE to BHX last wednesday. I don't think I've ever been on a flight where I have had as much information from the flight deck.
Firstly when we reached cruising altitude, we were advised that we would have approximately 15 minutes of turbulence as we had a jetstream behind us that was pushing us along and would make our arrival into BHX earlier, the flight crew then went on to explain what a jetstream was and how it affected planes.
We were constantly advised of landmarks and any changes in our ETA.
Finally when we started our descent the flightcrew advised that they would be shortly deploying the speedbrakes and that this would cause a slight vibration and not to be alarmed.
I was hugely impressed, it might not sound like a lot to some of you, but to nervous flyers like myself it helped put me at ease. That and the cabin crew were also excellent and went out of their way to help you out.
Well done Thomas Cook, brilliant service. :ok:
Just wanted to dish out some praise for the flight crew on TCX flight from FUE to BHX last wednesday. I don't think I've ever been on a flight where I have had as much information from the flight deck.
Firstly when we reached cruising altitude, we were advised that we would have approximately 15 minutes of turbulence as we had a jetstream behind us that was pushing us along and would make our arrival into BHX earlier, the flight crew then went on to explain what a jetstream was and how it affected planes.
We were constantly advised of landmarks and any changes in our ETA.
Finally when we started our descent the flightcrew advised that they would be shortly deploying the speedbrakes and that this would cause a slight vibration and not to be alarmed.
I was hugely impressed, it might not sound like a lot to some of you, but to nervous flyers like myself it helped put me at ease. That and the cabin crew were also excellent and went out of their way to help you out.
Well done Thomas Cook, brilliant service. :ok: