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View Full Version : Industry Standards?? Any below standard Airline Pilots out there?


Mr Mattingly
20th Jun 2009, 08:57
Are the current Check and Training Captains in Australia maintaining the required standards?, or

Does lowering costs mean the inevitable lowering of operating standards?

Genuinely interested in people's opinions.

MM

Mstr Caution
20th Jun 2009, 09:58
MM.

The IOSA registry of IATA members would be a good starting point for those airlines which meet at least the minimum standard required for membership.

Registry (http://www.iata.org/ps/certification/iosa/Registry?Query=all)

Agent Mulder
20th Jun 2009, 10:04
Tiger and Jetstar have been omitted from the list?

blow.n.gasket
20th Jun 2009, 10:08
Are you serious Mstr Caution.
Of course training down to a cost has to be better than training up to an expensive standard ,higher than what is legislated.
Just ask any CEO running an airline in Australia today.
How else is management going to justify their exorbitant bonus'.:}

porch monkey
20th Jun 2009, 10:18
Hahahaha. I smell Journo!!! Anyway, have a close look at that list. Do you really think that just because an airline is on that list they are any better than another? You are kidding, aren't you?

Agent Mulder
20th Jun 2009, 11:37
They have allowed themselves to be measured by an internationally recognized standard.

What would anyone have to hide?

Mstr Caution
20th Jun 2009, 12:48
BnG - The audit looks at what happens after the training is long finished.

PM - Garuda is absent from the list, but Air France is on it. So you are correct, being on the list wont gaurantee an accident doesn't happen.

Dragun
20th Jun 2009, 21:28
Nice try journo! Assuming you're also Mr. Fibonacci asking the same kind of question in another thread? One post wonders are dead give aways everytime.

Loser :=

chimbu warrior
20th Jun 2009, 23:11
In any trade or profession, there are people who are exceptional, there are people who do their job very well (the majority), and there are perhaps a few who are marginal.

This is the case with doctors, lawyers, journalists, plumbers, mechanic, proctologists.....................................any job at all.

They occur in roughly the same percentages in all industries, all companies (large and small) and are a fact of life.

For your next post, you might consider a sensible subject. :ugh:

rescue 1
20th Jun 2009, 23:20
What do you mean by standard? Maintenance, meals, service, crews??

If all you did was train 365 days for every possible continegency you would never get an aircraft airborne.

Mr Mattingly
20th Jun 2009, 23:44
DRAGUN, so I take your answer to be yes, then. Thank you.

CHIMBU WARRIOR, your answer is almost what I need. With your other examples I can personally choose the appropriate person for the job, which is mainly price dependant. Simply the best professionals in a field generally charge more.

Airline Pilots are different in this respect so I rely on the Check and Training Captains of any given operator to make informed decisions on the travelling public's behalf.

So more specifically, 'Do your Check and Training Captains apply the same standards today as were applied in 1994, or have the standards been relaxed to accomodate a less expensive Jet Airline Pilot workforce?'

Is this not a relevant question given some of the revelations made about the overseas Airline industry in recent times?

MM

3 Holer
20th Jun 2009, 23:54
It's a slow news day Dragun, cut the poor guy a bit of slack, even journos are entitled to make a buck !;)

Mr. Hat
21st Jun 2009, 00:29
Maybe you should do one on other professions. How often do they get checked?

I get checked 4 times a year. Every company I've worked for has had check captains with high standards. This includes ****box turbine charter companies that make low cost carriers look like caviar and champange outfits. I think you might be drawing a long bow in trying to link low cost carriers to check standards. Check Captains know that if they pass someone that then crashes an airplane that they will be called upon.

What you might find is that resources for training are less but I might be wrong. Or it could be that the LCC's are harsher during checks due to their unwillingness to spend on extra training....? Don't know.

DutchRoll
21st Jun 2009, 06:05
There are always "below standard" pilots who manage to slip through the cracks. However I truly believe our industry does a far better job of catching them than many other professional industries.

Medicine, for example, is having a difficult time (though it is at least trying on several fronts) catching up to aviation in this respect. That's specialist-doctor-in-the-family knowledge, BTW.

Check & training captains usually have a vested interest in making sure that someone makes the appropriate grade, and that remains the same today. The last thing a training captain wants is to be facing the Coroner, the bulldog lawyer, and the ACA journo kicking his door down asking him why he passed a sub-standard pilot on his last check ride.

capt.cynical
21st Jun 2009, 06:39
Possibly, however nowhere near as many 2nd. rate journalist's.:yuk:

psycho joe
21st Jun 2009, 06:49
Are the current Check and Training Captains in Australia maintaining the required standards?, or


If there is a concern that Check and Training Captains are not maintaining a required standard then surely the more pertinent question would have been.

Are there sub-standard Check and Training departments and or Captains operating within Australian Airlines?


Unfortunately, there's no forum anonymous enough to give that answer. :E

joe crazyhorse.

Mach E Avelli
21st Jun 2009, 07:11
Just like lawyers, doctors and brickies, there are pilots and even checkies whose standards vary from excellent to marginal. The advent of the LCC has probably made no difference to the percentages of the good, the bad and the ugly. Back in the good (or bad, depending on who was paying) old days when there were two highly-protected airlines in this country, training cost was no barrier. But I still came across a few sub-standard pilots who had slipped through the net for years.
However, even the not-so-good can often scrub up just well enough to pass their regular checks. The checkie can only assess what he sees on the day.
Fortunately, for every dodgy captain there are 100 or maybe 1000 good co-pilots, and vice versa. So the odds of a safe flight are stilll pretty good.

Dog One
21st Jun 2009, 08:40
Heard at a recent workshop that 200,000 people die in the USA due to human error by medical staff

Dragun
21st Jun 2009, 09:46
DRAGUN, so I take your answer to be yes, then. Thank you.

Ummm, how did you deduce a 'yes' answer out of that?

Oh wait, you're a journo - it's your 'job' to make up false facts and twist information to make it sound like what you want before publishing.

Loser :=

Bullethead
21st Jun 2009, 09:51
And somewhere more than five times the national road toll in Oz are needlessly dispatched every year by our medical system.

Iatrogenesis, look it up.

Regards,
BH.

mohikan
21st Jun 2009, 10:16
The fact that two airlines flying exactly the same aircraft, on the same routes, but have completely different command training standards is of interest I think.

Come to think of it, one of these airlines reguarly 'relaxes' its selection standards (no need for HSC or psychometrics ect) to allow 'mates' who are returning from contract work overseas.

Mr. Hat
21st Jun 2009, 11:01
Heard at a recent workshop that 200,000 people die in the USA due to human error by medical staff

Yep have seen a similar stat. So where is their check system?

Mud Skipper
21st Jun 2009, 11:21
Mstr Caution,

I believe IOSA was the reason we don't allow S/O's to fly below transition.

This was a draconian change which will have long term ramifications on their skill levels, ability to manage a departure or approach and reduces engagement and job satisfaction.

Further IOSA requirements are overly perscriptive and written with the worst operators in mind resulting in dumbing down the average line pilot. I know I have definatly lost flexability and depth in my operations while operating under IOSA conditions - it sets the bar too low and reduces our skills whilst costing our employer direct dollars in increased fuel burn as we and future (S/O) pilots have to drag the aircraft around an approach.



Mud. :\

parabellum
21st Jun 2009, 11:54
I've been lucky enough to work for major carriers as well as charter companies. It has been my experience that the lower cost operators have less money available for any extended training so on a command upgrade, for example, there is likely to be less chance of a couple of extra SIM sessions or a few extra sectors, more likely, "sorry chum, have another go in six/twelve months" by which time it is hoped they are fully prepared.
The majors may have a few extra dollars and be prepared to extend the training.

The training I have received from lower costs charter companies has been equal to the majors.

DutchRoll
21st Jun 2009, 12:05
Quote:
Heard at a recent workshop that 200,000 people die in the USA due to human error by medical staff

Yep have seen a similar stat. So where is their check system?
Yeah but remember this:

1) When it comes to medicine, statistics are very subjective.

2) When it fails, the medical system kills one at a time, which is barely newsworthy. The aviation system kills hundreds at a time, which makes headlines and provides a huge pressure for change and assignment of blame.

3) Again from insider knowledge, there is pressure developing in medicine for a system which will weed out the rogues, but it is not as easy to dream up one which will be consistent and reliable as you might think. Eg, there are no accurate "body simulators" for surgery. So what do you do? Slash the artery on a real patient to see how the doctor reacts and performs?

Mstr Caution
21st Jun 2009, 13:08
I believe IOSA was the reason we don't allow S/O's to fly below transition.


MS - And the reason IOSA doesn't allow seat swaps below transition is the simple fact that on rare intervals "cock-ups" ocurred. Even in the "best" of the airlines.

The result of the change was an unfortunate reduction to Second Officer exposure to this phase of flight.

Ask any passenger if they would feel comfortable with the tech crew playing musical chairs at low altitude. I expect the answer would probably be no.

Safety comes at an expense. Whether it's monetary or employee engagement - it costs.

Z Force
21st Jun 2009, 20:37
Unfortunately with the money on offer today, the more talented person that would have considered a career as a pilot won't. As an example, if Jetstar NZ are paying the equivalent of $54,000 AUD with no super and the requirement to fund an A320 endorsement at a cost of $37,000 AUD, why would you? A blue collar unskilled labourer earns more than that.
My concern is that if not enough talented people are attracted to the industry, it would be reasonable for one to assume that safety standards will go down.

RENURPP
21st Jun 2009, 23:23
How are you assessing who is a talented person?

Highest marks at school or uni?
From my perspective the people who see them selves as better than the rest, due to having a degree or similar are not necessarily the most talented. Infact quite often the opposite.

That logic would suggest that all the best pilots are recently employed QF pilots.
It wasn't that manny years ago an HSC was not a QF requirement. was it?

Mr. Hat
22nd Jun 2009, 00:10
I should know better. Feedback: not medicine's strength. I suspect there might be some malpractice stats out there some where that will finish that debate off pretty quickly. Probably a good place to start for the medical fraternity would be confirming that people actually have the qualifications in the first place. (Step 1)

Z-Force - basically in the end the only people that will be attracted to the profession are the enthusiasts. Others that would have considered it will look at the figures and say - "no thanks". Had a mate from highschool do exactly that. He went into IT. Two years into it he was into a six figure salary. This guy was the exact person you are talking about - very bright and too bright to be sucked into the aviation game.

I still can't see the standards lowering however because at the end of the day it is the chack captain that is putting his/her neck on the line.

Hobbit
22nd Jun 2009, 00:25
Generally pilots are conscientious individuals who endeavour to do the best with what they have. Unfortunately this allows management types to cut training budgets to the quick secure in the knowledge that the training department will 'pick up the slack.' I think suggesting that some airlines have 'worse' training or checking standard than others is seriously subjective and almost impossible to judge. Slightly disingenuous but possibly another example of where self regulation within the airline industry is failing.

Perhaps our journalist friend should write an article contrasting the banking crash and self regulation with the drive towards the airline industry regulating its own safety oversight. The failings in this area will have ramifications almost as dramatic as those affecting the banks but with more human casualties.

bushy
22nd Jun 2009, 03:29
Everyone seems to accept that the volumes of regulations, SOP's, qualifications, licences etc and our regulator are meaningless nonsense, and each airline sets it's own standards as it sees fit.
Reality?

Mr Mattingly
22nd Jun 2009, 05:53
Everyone is ducking the question by pointing their collective fingers at other industries. Finding another industry that allegedly kills people through intent or neglect in the name of commercial gain is easy.

I am specifically focusing on Jet Airline Pilots within the Australian Airline Industry.

The supposed Gold Standard bearer's of safety behaviours.

Again I ask, 'Are the standards applied to today's Jet Airline Pilots still the same standards applied fifteen years ago or has cost cutting, the increased Jet Airline Pilot numbers required and reduced conditions resulted in the standard to be relaxed?'

The question is only comparative within the Airline Industry over a fifteen year time period, not with the world at large.

MM

porch monkey
22nd Jun 2009, 06:19
Not getting the answer you want? Tell you what. You find an objective way of measuring the difference over the last 15 years, then we might get somewhere. Here's one measure. Over the last 15 years, how much increase in jet traffic, hours flown, numbers of flights has there been? How many secondary airports are served by what were once mainline jet aircraft? How much has a/c design and operation changed? How many jet hull losses have there been? 0. Given the bigger numbers, but no losses, one COULD argue that the answer is standards are no worse. But since that's not the answer you seek......

Mach E Avelli
22nd Jun 2009, 07:40
Like many industries, pilot selection standards vary according to supply and demand. Two years ago it was easy to get an airline job. Depending on where the cycle was 15 years ago, it may not have been so easy. Right now it's almost impossible to get a job here in Australia because there ARE no jobs.
Respondents here are not ducking the question. Plenty have admitted that individual standards among pilots vary as in any other trade or profession. Some agree that low cost carriers don't spend as much money on training. Some agree that old mates may bypass the usual screening process. The old boy network has flourished since airlines were invented; so it is not confined to the LCCs.
Do jet pilots have the stick and rudder skills that they had 25 years ago? Probably not. In fact from what I have seen in recent years - both in the air and in the simulator - with a few exceptions, definitely not. But instrument flying utilising all the latest gizmos? Today, almost certainly most are better. Weather appreciation? Today's pilots may not be too hot with a synoptic decode and may not be able to visualise the wind without the FMS, but they seem to be a lot more wary of thunderstorms than the old crusties were. Education has done it. A good thing, yes?
So....are pilots, on average, any better or worse than they were 15 or 25 or 50 years ago? How do you quantify that? Bums moved per fatals? On that basis alone, one would have to say that they are way better today. But how much of the improved safety is because of advances in technology? How much due to better education in threat and error management and safety systems?
So, whatever it is you are fishing for, you won't get a definitive answer here. I do not know of any scientific study of pilot standards that will give you the answer either.

Monopole
22nd Jun 2009, 10:56
Let me have a go :}

Mr Mattingly, I know you have asked for specifically in the last 15 years, but i've been flying for 12 so I figure that's close enough.

During those 12 years of flying, my first 2 years where sole VFR. I completed my MECIR in my third year and conducted yearly renewals for the following 4 years. The last 5 years (a little more actually) have been in various turbines (two crew) and jet aircraft whilst conducting renewals and base checks twice yearly.

During all these checks, the checking pilot/captain, used the CASA test form as a base for the measurment of the pilots skill. This form in my 12 years HAS NOT CHANGED IN THE REQUIRED STANDARD TO BE MET. ie; tolerance has always been 200'alt, airspeed 5 kts, heading 5 degrees ect ect ect.

Now I know what you are going to say and I agree. Tolerance may be plus or minus 200' alt, but standard is plus or minus ZERO.

But I seriously doubt if an applicants standard is outside of the required tolerance, any check captain would issue a pass (and I have actually seen a jet check captain walk out and refuse to conduct a check to line flight)

A37575
22nd Jun 2009, 14:46
The advent of the LCC has probably made no difference to the percentages of the good, the bad and the ugly

Nowadays a good percentage of pilots joining airlines have to pay for their type rating. Could be anything up to $37000 and that is a huge loan from the bank that has to be repaid. This is now a common policy both in Europe and USA.

There are agents to whom you pay big dollars to get you a temporary first officer job in an airline where the airline has an Agreement with an agency to accept brand new type rated pilots who have got only the minimum of paper qualifications. Thus you see first officers flying aircraft like the 737 or Airbus with under 500 hours total time. By any standards this is very low experience. Most of the time it works out OK although the workload on the captain caught with these low hour pilots can be strenuous.

There may be a tendency for check pilots to accept a lower standard of piloting skill with these "trainee" airline first officers because of real sympathy for the financial sacrifices these young pilots have made to get their dream job. A sort of "there but for the grace of God, go I" feeling.

The check pilots are happy to insist on high standards from the more experienced pilots they fly with. But there is little doubt the same check pilots are tempted to go easy on the fresh face new CPL with a bare type rating and 250 hours plus. It may also be a commercial consideration with cost savings from employing low hour pilots who may be on a miserable pittance while they rack up their six months or 300 hours before the Agreement runs out and they are told bye bye.

The cut-off line between scrubbing the new pilot during type rating training or even line training and thus busting someone's career - or closing one's eyes to the marginal pilots with low experience, is sometimes blurred - with kindly check pilots allowing a sympathetic nature to sometimes overrule a wise decision in the long run. Yes...it is possible some check pilots occasionally might accept lower standards than they would otherwise like.

Sykes
23rd Jun 2009, 00:23
It's obvious that Mr M (and his fibonacci brother) are journos on a fishing trip. IMHO, he/she has already drafted out their article and wants to fill in some gaps.

What I find more amusing is that any credible journo (if that's not an oxymoron) is going to write his/her article and support it with arguments/statements from an ANONYMOUS website. :ooh:

So tell us Mr M, when you write this article, are you going to give A37575 credit (your only support so far)?

Or how about this disclaimer:

I've supported some of this article using comments from A37575. A37575 is an anonymous poster on the PPRuNe website, and claims to have had many years experience in airlines around the world. Of course, being an anonymous poster on a website, A37575 could well be an 18 year old kid who has MS flight sim and reads a lot. I didn't ask, so we'll never know

P.S. This isn't a go at A37575, btw.

apache
23rd Jun 2009, 00:56
Whilst C&T standards have NOT deteriorated over the years, other factors that contribute to safety have!
Things like:
No crew rest facilities on certain LCC airplanes.
Minimum wages slipping below the poverty line, meaning that pilots may have to take a second job to cover living expenses, or work on their days off for the airline.
Minimum turnaround times, with less support meaning the flight crew have more work to do, in less time, then get harangued as to why they ran late.
Terms and conditions eroded to a point where in flight meals have to be provided by the employee, else they go hungry, and hence be less alert in case of emergency.
Powers of the PIC being eroded to a point where the passenger has ALL the rights, and the airline none! this means that passengers are no longer "encouraged" to behave properly on flights.
CASA stepping away from SAFETY functions... like mandating proper fatigue management, or enforcing maximum work times.

All these things are more so to blame for factors which erode air safety, than C&T facilities.
Why not concentrate on these things?

Why not do an expose on how conditions have changed? on how much more fatigued todays pilots are? On how loopholes in the system allow operators to get away with more and more at the pilots expense,thus reducing safety?

Mr Mattingly
23rd Jun 2009, 10:13
Thanks everyone for your input.

I have started another thread in the airline section to further my knowledge of the industry.

As the Gold Standard of Safety Behaviours, Airline Pilots have a lot to live up to and the rest of the world have a lot to learn.

Thanks Again,

MM

A37575
24th Jun 2009, 05:44
In the 1980s, QF command upgrade occured at ~18 years in the compay. At the domestics (Ansett and TAA) it was around 10-14 years. Some of these people needed more training but anecdotally, the failure rate was pretty low

Another point of view is that the long wait for a command in some of the long established carriers (PANAM, for example, as well as the Australian carriers mentioned), was because simply there were no command vacancies. Pilots were on huge salaries and very few left earlier than compulsory age 60 or less, retirement. So, no movement in the ranks meant no upgrades.

It certainly didn't ensure better pilots despite greater exposure. In fact the morale among the long term copilots was never that good. Like Peter Costello waiting for John Howard to get another job.

Also, the pilots' unions protected those incompetents who were unable to make the upgrade and thus we saw the "professional" first officer who built up unassailable seniority because he could bid not to work that month.

The relatively high failure rate for upgrade in certain airlines may be due to lack of flight derck management and flying skills. But there is little doubt it can equally be traced to the different checking styles of check captains rather than the incompetency of the candidate.

Some check pilots should never be in the job. Ever wondered why the airlines don't require their check pilots to undergo psychological checks for suitability to be a check pilot? Answer: They wouldn't pass the tests

Mr. Hat
24th Jun 2009, 07:07
Ever wondered why the airlines don't require their check pilots to undergo psychological checks for suitability to be a check pilot? Answer: They wouldn't pass the tests

While I wholeheartedly agree on this about some I can definitely say others would pass the test with flying colours. If I count it up in my career its about 50/50. The bad 50 are the "fault" of the Manager standards/training checking. These are the peope that are accountable for this area. In some companies this is done exceptionally well (bullies weeded out quickly) and in others not.

What I find interesting is the fact that there is no requirement to have undergone any training in how to teach people.

RENURPP
24th Jun 2009, 12:39
While I wholeheartedly agree on this about some I can definitely say others would pass the test with flying colours. If I count it up in my career its about 50/50.

I agree as well. What I don't understand or accept is how the good 50% can pass the bottom 50%. It becomes a boys club were their standard is no longer relevant. Look after each others backs.

What I find interesting is the fact that there is no requirement to have undergone any training in how to teach people

Again I can only whole heartedly agree.
I cannot recall how many times I have seen my sim buddy having difficulty with something in the sim. The instructor's, all of them so far, simply say have anotheer go until they do one that can be considered :rolleyes: a pass. The same person will return to the sim with the identical problem yr after yr. No improvement, no training.

That two day Methods of Instruccting, or whatever it is called is at best a box ticking exercise. It should not be considered as a serious how to teach course.

Mstr Caution
29th Jun 2009, 03:50
In recent years, commands have been awarded to pilots with 2-3 years on jets---and guess what? The failure rate for these candidates is a whopping (and quantified) 40-50%! This data come from the LCCs here in Australia. This should be evidence to you that the current C&T system in this country maintains the requisite standard.


I have not seen this data, however to me 50% failure rate seems excessive!

I agree this demonstrates the current CHECK system is working well. But what about the TRAINING system?

Disregarding the fact at to whether it is a LCC or not. It would be a concern to any airline, Legacy or otherwise having failure rates this high.

What is happening prior to the final check?

One would have to ask, is the training insufficient? Do they train to a cost or a standard? Do the candidates have insufficient total experience prior to command upgrade?

I'm guessing here, but if the top 50% of FO's can't pass a command check. If the opportunity is past down the line to other FO's with lesser experience. Would the failure rate stay the same at 50% or would it be higher?

I do agree with the statement that commands may be awarded to FO's with 1, 2 or 3 years in a company. Each case should be determined by the merit of the individual concerned. So I don't have a problem with brand new FO's being upgraded to command.

If I was running an airline I'd be concerned where I'm going to get Captains from to cater for future expansion.

northern.flyer
30th Jun 2009, 13:31
Yes.

He works for CASA and will be at Air North next week.