dany4kin
28th Mar 2009, 11:04
Hi all
Anybody else had issues with the installation/validation of this product?
Have followed their instructions to the letter, and downloaded the file succesfully.
Initially I saved it to desktop and I was presented with a 'zip' type folder, which I could do nothing with, couldn't open or extract because a message came up saying the archive was empty? Despite the 'properties' part saying the file was 301MB in size...
After this I restarted the computer and the icon had changed to become an internet explorer one. Ok I thought, this should take me to the validation page online, required for installation of the product.
BUT! Now if I try and open it, internet explorer opens, then closes immediately, not even opening up the window completely before it closes, I just see the outline of it. It does this over and over and over, about twice a second until I restart or log off.
I cannot find anything like this by searching online, to see what anyone else has done, and the 'forum' for technical support is a waste of time.
Anybody else had issues or suggest what's happening?
Eternally grateful
Andy
Anybody else had issues with the installation/validation of this product?
Have followed their instructions to the letter, and downloaded the file succesfully.
Initially I saved it to desktop and I was presented with a 'zip' type folder, which I could do nothing with, couldn't open or extract because a message came up saying the archive was empty? Despite the 'properties' part saying the file was 301MB in size...
After this I restarted the computer and the icon had changed to become an internet explorer one. Ok I thought, this should take me to the validation page online, required for installation of the product.
BUT! Now if I try and open it, internet explorer opens, then closes immediately, not even opening up the window completely before it closes, I just see the outline of it. It does this over and over and over, about twice a second until I restart or log off.
I cannot find anything like this by searching online, to see what anyone else has done, and the 'forum' for technical support is a waste of time.
Anybody else had issues or suggest what's happening?
Eternally grateful
Andy